The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I visited the DFs Store in Sheffield near Sheffield train station. With a friend not really thinking about buying anything yesterday 8th August and we were left to look around ourself and David... Ver mais
A empresa respondeu
Had a great experience- Andy helped us out and made sure we understood everything about the modular system, care instructions and delivery lead time. Would highly recommend
A empresa respondeu
The salesman was very polite and made us welcome to your shop.hes a credit to your company...he went through everything with precision.being a salesman in my early years..I know how appreciative we wa... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Fornham Street, S2 4AL, Sheffield, Reino Unido
- 0333 999 9835
4,9
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Florain was extremely knowledgeable and…
Florain was extremely knowledgeable and talked us through the options to help us make the right discussion.
6 de agosto de 2026
Resposta da DFS Furniture - Sheffield
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Florain.
Kind Regards,
Jordan
DFS Customer Support
Andy was very helpful great service…
Andy was very helpful great service even gave me a discount top service overall.
1 de agosto de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Sheffield
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Excellent service..
We visited the Sheffield branch and were served by Martin who was helpful and polite. Not a pushy salesperson. We were pleased and placed our order.
1 de agosto de 2026
Resposta da DFS Furniture - Sheffield
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Martin.
Kind Regards,
Jordan
DFS Customer Support
Bad aftercare service had a technician…
Bad aftercare service had a technician on 5 separate occasions all given me different reasons for a poor quality sofa still not resolved after nearly 2 years
31 de julho de 2026
Opinião espontânea
Resposta da DFS Furniture - Sheffield
Good morning Mandy,
Thank you for taking the time to share your review with us, we are sorry to hear your concerns remain unresolved. Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 4.
Kind Regards,
Holly M
DFS Customer Support
Passionate advisor
We came to purchase the Country Living collection. Our advisor was super passionate and really friendly. She obviously loves her job!
31 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Sheffield
Hello Joanne,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very friendly good communication skills…
Very friendly good communication skills enjoyed the experience and no frills got the purchase done in no time
27 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello Gordon,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Staff were amazing
Staff were amazing. Bought a sofa for my first home and woman was so helpful and friendly.
27 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
No hassle and once we’d decided what we…
No hassle and once we’d decided what we wanted the staff member was really polite, friendly and helpful
25 de julho de 2026
Resposta da DFS Furniture - Sheffield
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Just bought a corner sofa and was…
Just bought a corner sofa and was served by Sam. Very quick and efficient experience and Sam explained everything clearly and lovely customer service
24 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello Nicholas,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Visited the local store
Visited the local store. Was greeted by very friendly staff then left to browse around the store at our leisure.
4 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff were very helpful and made things…
Staff were very helpful and made things really easy
22 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Sheffield
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
No pressure sales just happy to answer…
No pressure sales just happy to answer any questions. Plenty of parking.
21 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello Adam,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
No hassle good customer service very…
No hassle good customer service very pleasant staff.
18 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Likeable competant chap
19 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent service
Excellent service. Left very happy with a great deal and a gorgeous sofa soon to arrive! Would highly recommend.
19 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
The chap the helped us new what he was…
The chap the helped us new what he was talking about, full of information
11 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great customer service
The staff were really friendly and helpful, there was a great choice and reasonable prices. Keep up the good service 😊
17 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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