DFS Furniture - Shrewsbury Opiniões 

4104
TrustScore: 5 em 5

4,9

Arlington Way, Sundorne Retail Park, SY1 4YA Shrewsbury, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Tony was very helpful in helping me decide on my purchase. He was very knowledgeable and informative but did not pressure me in any way. He left me to have a good look round but kept checking if I was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The whole experience was great. The store has a good selection of furniture to suit all tastes. The sales advisor we saw was most helpful, friendly and professional without being too overbearing. The... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

John in the Shrewsbury store was extremely helpful, knowledgeable and thorough when helping us decide on our sofa purchase. He went through all the relevant information clearly so we were 100% happy w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Helen was friendly and helpful, she talked us through everything so we understood the payment options and care package.The whole experience was made easy and hassle free.


Informações sobre a empresa

  1. Loja de móveis
  2. Acessórios para móveis
  3. Loja de artigos domésticos
  4. Loja de mobília para sala de estar
  5. Loja de sofás
  6. Loja de estofos

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contacto

  • Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, Reino Unido

  • 0333 999 9745

4,9

Excelente

TrustScore: 5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(4104)

99 267 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Efficient, friendly, no pressure.

Very pleasant, efficient srevice with no pressure to buy.
All qestions answered and good suggestions made about colour choice.

19 de julho de 2026
logótipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Classificada 5 em 5 estrelas

Tony was very helpful in helping me…

Tony was very helpful in helping me decide on my purchase. He was very knowledgeable and informative but did not pressure me in any way. He left me to have a good look round but kept checking if I was okay or needed any help without ‘stalking’ me like many assistants are guilty of.

18 de julho de 2026
logótipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Classificada 5 em 5 estrelas

Good service

Friendly staff and very helpful good customer service every thing was explained to us before we bought the furniture with no pressure to buy.

18 de julho de 2026
logótipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Classificada 5 em 5 estrelas

Chloe from Shrewsbury was very helpful

Chloe from Shrewsbury was very helpful, kind and knowledgeable

18 de julho de 2026
logótipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Classificada 5 em 5 estrelas

Jon was very informative about all the…

Jon was very informative about all the products I asked him about. He gave us plenty of time and space to try out different sofas

17 de julho de 2026
logótipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Classificada 5 em 5 estrelas

John in the Shrewsbury store

John in the Shrewsbury store was extremely helpful, knowledgeable and thorough when helping us decide on our sofa purchase. He went through all the relevant information clearly so we were 100% happy with our choice and we left feeling confident we’d made the right decision. Highly recommended

14 de julho de 2026
logótipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

very helpful and professional

very helpful and professional. answered all questions and explained everything well

15 de julho de 2026
logótipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

The whole experience was great

The whole experience was great. The store has a good selection of furniture to suit all tastes. The sales advisor we saw was most helpful, friendly and professional without being too overbearing. The products we chose were perfect for our needs and the sales advisor helped us come to a decision by answering all our questions and providing all the information and advice we needed.

13 de julho de 2026
logótipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello Dennis,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Classificada 4 em 5 estrelas

Very helpful

14 de julho de 2026
logótipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Informative would answer questions and…

Informative would answer questions and gave time to think about what you were buting

11 de julho de 2026
logótipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Classificada 1 em 5 estrelas

We were told a date for delivery and it…

We were told a date for delivery and it didn’t turn up leaving us with nothing to sit on for 2 weeks. When the suite finally arrived the sofas were uncomfortable. Engineer put another layer of foam in seat as that’s all they would offer us. It’s still uncomfortable .
Never again will we use dfs

9 de abril de 2026
logótipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

Thank you for taking the time to share your feedback, we are sorry to hear you have rated DFS 1 stars. It is very disappointing to hear you also remain unhappy despite the order being discussed in full with management and a resolution agreed upon.

The comfort levels of furniture would be personal preference, if there is a fault found then we will assist but in this case, extra filling was fitted as a gesture to help better accommodate your needs. Apologies you do remain unhappy despite this.

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Helen was very informative and helpful

Helen was very informative and helpful. Even when I changed my mind last minute on the colour nothing was a problem

8 de julho de 2026
logótipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello Cerys,

Thanks for your lovely feedback, we’re glad to hear Helen met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Extremely helpful

Extremely helpful, no pressure, a pleasure doing business in the store. No problems whatsoever.
Highly recommended.

8 de julho de 2026
logótipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Classificada 5 em 5 estrelas

Employee was very knowledgeable and…

Employee was very knowledgeable and efficient when ordering the sofa and bed frame. I would highly recommended DFS and would use this company again!

28 de junho de 2026
logótipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Classificada 5 em 5 estrelas

Immediately approached to offer any…

Immediately approached to offer any assistance then left to wonder around, when ready Sarah was incredibly helpful and very pleasant

5 de julho de 2026
logótipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Classificada 5 em 5 estrelas

Great experience in DFS Shrewsbury

Great experience in DFS Shrewsbury. I knew what I wanted after online research and was looked after by Sarah from the moment I walked into the store. Long wait for delivery but in my case that is fine. If delivery goes as planned then five stars all round.

3 de julho de 2026
logótipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello David,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais