We came in and met with Val, she helped us secure our new sofa and went above and beyond to accommodate us. She really made us feel comfortable throughout the whole process and felt like such a shin... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoSidcup By Pass Road, Crittals Corner Road, DA14 6LX Sidcup, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Temi was friendly and attentive, he listened to our needs and gave us great advice on what sofas would be available in the colours and styles we were interested in. When it came to choosing our sofa h... Ver mais
A empresa respondeu
We came in a few days ago and spoke with Helen and decided on a sofa but wanted to think about. We had issues when going online so emailed with Helen and this sadly could not be resolved we went back... Ver mais
The store is well set out & spacious. Staff are helpful & give you time & space to make up your mind. Joseph, who took our order, was courteous & polite & the free cappaccinos were a nice touch. Well... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, Reino Unido
- 0333 999 9771
4,9
Excelente
8 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
lady at shop out standing helen her…
lady at shop out standing helen her name as for your buying on line found it most hard try to buy 3&2seater and foot stall found so hard to navigat did in the end but neary gav up nice people to talk to but your on line so hard to buy from
27 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. I am really sorry to hear the website wasn't easy to navigate. We hope you enjoy your furniture when it arrives!
Kind regards,
Lorraine A
DFS Central Customer Support
Ed was very helpful
Ed was friendly, patient and attentive with my large family attending the store and contacted me at my request to proceed with the order. Very helpful. Thanks Ed!
27 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The staff were ever so friendly and…
The staff were ever so friendly and really helpful.
19 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Easy to deal with great sales woman
Easy to deal with great sales woman
Very helpful priced a bit higher than some other stores buy brought for peace of mind
26 de julho de 2026
Resposta da DFS Furniture - Sidcup
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
We were greeted by a lovely man Joseph…
We were greeted by a lovely man Joseph he was very helpful and not pushy.
He was very professional and we had a laugh and joke with him which made us feel totally at ease. We were very happy with our customer experience.
Thank you Joseph 😊
26 de julho de 2026
Resposta da DFS Furniture - Sidcup
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Joseph.
Kind Regards,
Jordan
DFS Customer Support
The man was absolutely sweet as and…
The man was absolutely sweet as and helpful through out 10/10
26 de julho de 2026
Resposta da DFS Furniture - Sidcup
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Personable
Personable, professional and very knowledgeable at the job. Installed great confidence.
25 de julho de 2026
Resposta da DFS Furniture - Sidcup
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
An excellent showroom all laid out well…
An excellent showroom all laid out well so we can test the product and make a well informed decision. Combined with excellent service it makes for a good experience.
26 de julho de 2026
Resposta da DFS Furniture - Sidcup
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Refreshing experience
Helpful sales people who refreshingly conducted themselves in a non pushy manner. Felt no pressure to buy nor buy add-on extended warranties or options.
26 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Temi was amazing and super helpful.
26 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Look and buy a setteeCame to dfs today to look and buy a…
Came to dfs today to look and buy a settee. The man who served us was very polite never pushed anything on us and was very friendly and informative.
25 de julho de 2026
Resposta da DFS Furniture - Sidcup
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
We visited the Sidcup branch today and…
We visited the Sidcup branch today and were welcomed by Isabelle, who was absolutely fantastic from the moment we arrived.
She took the time to really listen to what we were looking for, answered all of our questions with patience and honesty, and never made us feel rushed or pressured. It was clear that she genuinely cared about helping us find the right choice, rather than just making a sale.
We’re so grateful for all of Isabelle’s time, advice and kindness. She made what could have been an overwhelming experience feel easy and enjoyable, and we left feeling genuinely happy and confident with our purchase. Isabelle is a real credit to the Sidcup team, and we can’t thank her enough.
25 de julho de 2026
Resposta da DFS Furniture - Sidcup
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Isabelle met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Fantastic customer support throughout
Fantastic customer support throughout, great experience and would visit again.
23 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent staff very helpful
23 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Good atmosphere and no hard sell!
Kay was extremely helpful and detailed in assisting us with our purchase.
15 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Very helpful polite and satisfied with…
Very helpful polite and satisfied with Joseph the sales guy made me feel comfortable top marks
20 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We have searched for a while visiting…
We have searched for a while visiting different furniture showrooms, this one had the best range. The salesman was amazing, clear and informative & friendly. We went back because of the service he offered.
21 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Helen was so helpful and was very…
Helen was so helpful and was very knowledgable. Thank you so much! Made the experience easier and more pleasant.
21 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent customer service
Excellent customer service. Staff were so nice and gave excellent advice.
11 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello Cynthia,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Helen was really helpful and explained…
Helen was really helpful and explained everything very well.
20 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
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