On Saturday 8th August we went to DFS in Sidcup and we're dealt with by Sana. She was extremely knowledgeable, professional, friendly and personable and made us feel completely relaxed. All our quest... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoSidcup By Pass Road, Crittals Corner Road, DA14 6LX Sidcup, GB
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Leia as opiniões dos outros
My wife and I were attended by a smiling, bright, intelligent, and knowledgeable young lady by the name of Mrs Sana Khan. She was terrifically helpful and patient with what proved to be a difficu... Ver mais
A empresa respondeu
We came in and met with Val, she helped us secure our new sofa and went above and beyond to accommodate us. She really made us feel comfortable throughout the whole process and felt like such a shin... Ver mais
A empresa respondeu
Temi was friendly and attentive, he listened to our needs and gave us great advice on what sofas would be available in the colours and styles we were interested in. When it came to choosing our sofa h... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, Reino Unido
- 0333 999 9771
4,9
Excelente
8 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Great service , lovely tone used and was patient whilst was discussing with my partner in a different language. Helpful and gave advice.
12 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
A very warm reception by the staff
A very warm reception by the staff, extremely helpful very patient kind and professional.
11 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Staff were friendly and very helpful.
4 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Sidcup
Good morning Djoma,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare. Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Holly M
DFS Customer Support
The lady that served us was helpful…
The lady that served us was helpful very polite she made the experience easy
11 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello Alex,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
I had a professional customer service…
I had a professional customer service during my time at the store today
10 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Sidcup
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very straightforward and easy process
Very straightforward and easy process, extremely helpful in discussing options and other furniture items for the rest of the house. Warm and friendly with no pressure.
8 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Customer service was great
Customer service was great! Showed us lots of choices. Checked our measurements to make sure the furniture was able to fit in the room.
21 de junho de 2026
Resposta da DFS Furniture - Sidcup
Hello Keith,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Friendly staff
Staff are. Wry friendly no internet in the store in 21 century when you talk to your dr via internet shocking there was no internet so you couldn’t show your partner your choice
No 2 service is delivery only boxes has to be dispose by customer legs of the table has to put together by customer now when you are an old lady and have no idea how to fix the legs how are they suppose to do that
6 de julho de 2026
Resposta da DFS Furniture - Sidcup
Good afternoon Sheida,
Thank you for taking the time to share your feedback with us, we are sorry to hear you remain unhappy with your experience. The products on your order are self assembly and due to this you will be required to build the product yourself, this will have been advised upon purchase in-store and is available in the product information online.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Natalie was very helpful and knowledgeable. Great customer service. Managed to help me find exactly what I was looking for. Thank you
5 de julho de 2026
Resposta da DFS Furniture - Sidcup
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Natalie.
Kind Regards,
Jordan
DFS Customer Support
Great service and choice
Natalie at Dfs did up is lovely. Very real and also knowledgable. She didn’t make us feel any pressure to buy and in fact, encouraged us to take our time. A great choice of furniture at, I thought decent prices. Very flexible credit agreements, easy to use and straightforward.
5 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Helen was very helpful and the purchase…
Helen was very helpful and the purchase was done in no time .
4 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
I spent far more than I wanted to.
I spent far more than I wanted to.
The staff were very nice and helpful. They explained things well.
3 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello Helen,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Extremely helpful and gave loads of…
Extremely helpful and gave loads of time to browse
3 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello Clare,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Sidcup
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The sales assistant Joseph at the…
The sales assistant Joseph at the Sidcup branch was very polite and helpful. Nothing was too much trouble.
2 de julho de 2026
Resposta da DFS Furniture - Sidcup
Hello Alan,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Sidcup
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Sidcup
Hello Kelly-Ann,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Helen at the sidcup branch is always so…
Helen at the sidcup branch is always so helpful, friendly and kind. She goes above and beyond for customers and can’t do enough for you
29 de junho de 2026
Resposta da DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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