DFS Furniture - Stevenage Opiniões 5593

TrustScore: 5 em 5

4,9

Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN Stevenage, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

In my experience furniture retailer staff tend to pounce on potential customer and I find this quite off-putting. Carol was a little more circumspect and timed her intervention better than most and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We visited our local DFS store in Stevenage to select a sofa, chair, footstool. We were welcomed by Nikki the sales person who informed us of the layout and left us to tryout the various sofas. Whe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Staff were lovely. Got the best deal and didnt just feel like they wanted the money. Offered hot drinks and had a good half hour sit down and friendly chat with an employee about holidays and places... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Store clean, well laid out with a pleasant atmosphere. It is well stocked with lots of choice, style & price. Staff excellent, on hand to help, yet not pushy. Carol, the sales person who helped me wa... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de móveis
  2. Acessórios para móveis
  3. Loja de artigos domésticos
  4. Loja de mobília para sala de estar
  5. Loja de sofás
  6. Loja de estofos

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contacto

  • Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN, Stevenage, Reino Unido

  • 0333 999 9805

4,9

Excelente

TrustScore: 5 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service from Carol

Great service from Carol. She was incredibly helpful throughout the whole process , answering all my questions and making everything easy. Friendly, professional, and genuinely cared about helping me find the right sofa. Couldn’t be happier with the experience and would definitely recommend to anyone looking for great customer service.

28 de maio de 2026
logótipo da DFS Furniture - Stevenage

Resposta da DFS Furniture - Stevenage

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Arrival was very welcoming and due to…

Arrival was very welcoming and due to the weather offered bottle of water which was really nice. Salesman and manager very friendly explained everything and all options available

26 de maio de 2026
logótipo da DFS Furniture - Stevenage

Resposta da DFS Furniture - Stevenage

Hello Colin,

Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Excellent service let me sit on loads…

Excellent service let me sit on loads of chairs and querie all the various pros and cons Best service i have had in a store

26 de maio de 2026
logótipo da DFS Furniture - Stevenage

Resposta da DFS Furniture - Stevenage

Hello Malcolm,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Ellie was fantastic from start to…

Ellie was fantastic from start to finish couldn’t ask for better salesperson lovely place lovely people great products

25 de maio de 2026
logótipo da DFS Furniture - Stevenage

Resposta da DFS Furniture - Stevenage

Hello Jass,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Great range of sofas

Great range of sofas. Friendly and helpful staff.

25 de maio de 2026
logótipo da DFS Furniture - Stevenage

Resposta da DFS Furniture - Stevenage

Hello,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

In my experience furniture retailer…

In my experience furniture retailer staff tend to pounce on potential customer and I find this quite off-putting. Carol was a little more circumspect and timed her intervention better than most and was very helpful once we needed to engage. She was happy to leave us alone to ponder for a while, so I guess confident that we would return to her if we decided to progress.
Store was clean and tidy as ever, ability to show images of sofa on large screen in various colours was helpful.
Administrative aspect that followed in store were relaxed and effective.

25 de maio de 2026
logótipo da DFS Furniture - Stevenage

Resposta da DFS Furniture - Stevenage

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Very good service From Vic.

The sales man Vic was really good and showed us multiple options, not pushy at all. Very good service.

25 de maio de 2026
logótipo da DFS Furniture - Stevenage

Resposta da DFS Furniture - Stevenage

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

It was absolutely fantastic

It was absolutely fantastic, the sales lady explained everything so well

25 de maio de 2026
logótipo da DFS Furniture - Stevenage

Resposta da DFS Furniture - Stevenage

Hello Wayne,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Exceptional Service by Sarah

We were looking for a corner sofa and decided to go to dfs we were served by Sarah who gave us exceptional service talking us through everything we even ended up buying two double beds aswell thoroughly recommebd the service at dfs stevenage

24 de maio de 2026
logótipo da DFS Furniture - Stevenage

Resposta da DFS Furniture - Stevenage

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,
Vanessa
DFS Customer Support

Classificada 5 em 5 estrelas

Finding the right Settee

Ellie was friendly and helpful and her knowledge of the products was excellent. She enabled us to choose a suitable settee very easily and gave us good advice on aftercare and extras available.

24 de maio de 2026
logótipo da DFS Furniture - Stevenage

Resposta da DFS Furniture - Stevenage

Hello Mrs Chaney,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Super helpful staff member

Super helpful staff member , who was very helpful . Not pushy at all .

24 de maio de 2026
logótipo da DFS Furniture - Stevenage

Resposta da DFS Furniture - Stevenage

Hello Ian,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Prettiest Girly Bed

Purchased a new bed for my daughter & 2 sofas when moving. The bed is absolutely beautiful, the pictures on the website do not do it justice. Very girly, my daughter loves it.

8 de maio de 2026
Opinião espontânea
logótipo da DFS Furniture - Stevenage

Resposta da DFS Furniture - Stevenage

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Warm and welcoming

Staff were lovely. Got the best deal and didnt just feel like they wanted the money. Offered hot drinks and had a good half hour sit down and friendly chat with an employee about holidays and places to visit. Overall lovely calm atmosphere in the shop and lovely service.
Also looking forward to recieving our new sofa :)

19 de maio de 2026
logótipo da DFS Furniture - Stevenage

Resposta da DFS Furniture - Stevenage

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

We visited our local DFS store in…

We visited our local DFS store in Stevenage to select a sofa, chair, footstool.
We were welcomed by Nikki the sales person who informed us of the layout and left us to tryout the various sofas.
When we were ready she pointed out the details of the one we had chosen to purchase. Very helpful and not pushy.

22 de maio de 2026
logótipo da DFS Furniture - Stevenage

Resposta da DFS Furniture - Stevenage

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Sofa purchase

Sarah extremely helpful and explained everything clearly

20 de maio de 2026
logótipo da DFS Furniture - Stevenage

Resposta da DFS Furniture - Stevenage

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Classificada 5 em 5 estrelas

An excellent shopping trip…

We had an idea of what we wanted and Sarah made the whole visit so much easier with helpful suggestions and making the ordering process clear and left us feeling confident in our choices. An excellent experience. Thank you Sarah.

19 de maio de 2026
logótipo da DFS Furniture - Stevenage

Resposta da DFS Furniture - Stevenage

Hello Elizabeth,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Extremely helpful and knowledgeable…

Extremely helpful and knowledgeable about their products
Felt very comfortable and confident with our purchase

20 de maio de 2026
logótipo da DFS Furniture - Stevenage

Resposta da DFS Furniture - Stevenage

Hello Edwina,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

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