Jacky I think her name was the one that helped us today and her customer service was second to none. She couldn't have explained the whole thing any better if she tried and made our shopping experienc... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Anthony was brilliant from start to finish, and also so was Shaun (The manager). They made it very straightforward and reassuring when deciding which sofa was best for us. They are both a credit to th... Ver mais
A empresa respondeu
I was shopping for a large item on my own, the first time since losing my partner. Your salesman Colin, made it really easy and went out of his way to make sure I was happy with my purchase. He was he... Ver mais
A empresa respondeu
Nicky the sales man was outstanding. He was attentive, compassionate and caring. He took exceptional care of us especially my elderly mum , making sure she was comfortable at all times during our time... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
- Loja de estofos
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contacto
Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, Reino Unido
- 0333 999 9829
4,9
Excelente
5 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very Friendly Staff
Very Friendly Staff, Let me take My Dog in. Offered Drinks etc. Went through all the Finance details and answered all my questions. Would highly recommend to anyone 😊 The Lady seeing to me was well dressed and chatty as well 👍
18 de julho de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Alan went so helpful and patient
Alan went so helpful and patient. Wasn’t a hard sell which was very refreshing.
17 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Knowledgeable and helpful but not pushy.
I was shopping for a large item on my own, the first time since losing my partner. Your salesman Colin, made it really easy and went out of his way to make sure I was happy with my purchase. He was helpfuland knowledgeable without being pushy.
16 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello Josie,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
The staff were really helpful
The staff were really helpful , and friendly you could ask them anything really enjoy the experience
16/07/2026
16 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Stockport
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Jacky I think her name was the one that…
Jacky I think her name was the one that helped us today and her customer service was second to none. She couldn't have explained the whole thing any better if she tried and made our shopping experience alot easier.
15 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Anthony was brilliant from start to…
Anthony was brilliant from start to finish, and also so was Shaun (The manager). They made it very straightforward and reassuring when deciding which sofa was best for us. They are both a credit to the store.
14 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The service talking through whats the…
The service talking through whats the best features there was no rushing and very polite
15 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Anthony was great
Anthony was great, amazing customer service from the beginning when we walked in to the end when paying. So friendly and helpful!
14 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Stockport
Hello Paul,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great staff and choice
Great staff, especially Robyn my sales person who was very polite and friendly
14 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello Alan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Alan was really helpful.
14 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Awful
Awful, we waited months and ended without our purchase! they guarantee we will be contacted to arrange delivery X date, weeks after we still can not get no one to confirm what is happening with our order. I contacted customer service many times and the keep ''promising'' a solution and the day pass and nothing still, they say they will call you back and they DONT. Passing the fault between the store and the warehouse. Even the cancelation is being impossible to arrange! You can not cancel at the store and the ''cancellation team will contact you in 72hs'' THEY DONT. So you end up without your purchase and without your money!
14 de julho de 2026
Opinião espontânea
Resposta da DFS Furniture - Stockport
Good afternoon Maria,
Thank you for taking the time to share your feedback with us, we are disappointed to hear that your order is yet to be delivered and the lack of updates received following on from this. Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 4.
Kind Regards,
Holly M
DFS Customer Support
Helpful Staff - thanks Nicky!
Nicky was helpful and talked through all details of the purchase clearly, providing advice and clearly showing experience.
13 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Lovely friendly staff
Lovely friendly staff, not at all pushy. My mum had quite specific requirements and the DFS team helped with everything. A pleasant store with a huge range to choose from.
13 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The service we received was…
The service we received was outstanding. The lady who helped us was lovely and gave us all the information we needed to make our choice on our perfect sofa
13 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Stockport
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Nicky was fabulous
Nicky was fabulous, so informative and so much knowledge and really easy to chat with and his colleague Shawn.
13 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very attentive and approachable
Very attentive and approachable. Answering all our questions.
12 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
Lovely staff
Shawn was absolutely fantastic, he was so friendly and very approachable. He had so much knowledge and helped us pick the right fabric for our new sofa. He was great at dealing with our two young children too! Thank you for all the help!
12 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
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