DFS Furniture - Stockton Opiniões 

8588
TrustScore: 5 em 5

4,9

4 Middlesbrough Road, Park Avenue, TS177BT Thornaby, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Debra helped us find the right sofa to suit our needs, she was very well informed, friendly and understood what we were looking for. After a quick check of measurements back we went and Brandon made s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Lucy was very knowledgeable, very pleasant and extremely friendly. She explained every step and answered all of our questions.She wasn’t “in our faces” and allowed us to browse at our leisure whilst s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Decided l needed a new two setter settee so went to DFS Teesside Park to have a look at some two setter settees and was met by a lovely and ever so friendly Claire to assist me. I had a good look arou... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We were looked after very well by Warren, who went through in detail the aspects of the furniture, warranty and delivery. We were able to make our decision on the sofa arrangement we wanted without be... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de móveis
  2. Acessórios para móveis
  3. Loja de artigos domésticos
  4. Loja de mobília para sala de estar
  5. Loja de sofás
  6. Loja de estofos

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contacto

  • 4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Reino Unido

  • 0333 999 9845

4,9

Excelente

TrustScore: 5 em 5

9 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(8588)

100 311 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Customer service …

Waren was very helpful answering all our questions and showing us different options that were available in the sofa range before we made our choice, also explaining what our options were in finance.

22 de julho de 2026
logótipo da DFS Furniture - Stockton

Resposta da DFS Furniture - Stockton

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Lucy was very knowledgeable

Lucy was very knowledgeable, very pleasant and extremely friendly. She explained every step and answered all of our questions.She wasn’t “in our faces” and allowed us to browse at our leisure whilst still being there abouts when we needed her. She made the whole experience very easy. She is certainly a credit to your company.

21 de julho de 2026
logótipo da DFS Furniture - Stockton

Resposta da DFS Furniture - Stockton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

We were about to order a corner sweet…

We were about to order a corner sweet from barkers of Northallerton and called into dfs we were meet by Clare and later on by Dan we knew the configuration we required ,Clare and Dan listened to our requirements and professionally showed us what DFS could offer . One sweet was the specification we required ,and the quality we wanted .from there we could choose the c colour and material we wanted . And a deal was done with some extras that we didn’t know existed a five year warranty and silicon sliders should we ever wish to move it and a specific cleaning chemicals.to that finish .everything was explained in great but easy to understand way over a coffee.i have ran a fair size company for many years until a sold it and retired .the service and professionalism we received today was above and beyond what I expected I can’t praise your staff enough and without them we were going to order from barkers so they not only gained the order but a customer that will recommend not only your store but also both these exceptional people they were a credit to them selves and to your company.regards David Fell

22 de julho de 2026
logótipo da DFS Furniture - Stockton

Resposta da DFS Furniture - Stockton

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Thank you claire

Claire was very knowledgeable and helpful and listened to our needs everything went very smoothly we have brought other suites from dfs and always good service like it when you are not followed roundthank you Claire and dfs

22 de julho de 2026
logótipo da DFS Furniture - Stockton

Resposta da DFS Furniture - Stockton

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Good Customer Service

We were looked after very well by Warren, who went through in detail the aspects of the furniture, warranty and delivery. We were able to make our decision on the sofa arrangement we wanted without being pressurised

21 de julho de 2026
logótipo da DFS Furniture - Stockton

Resposta da DFS Furniture - Stockton

Hello Christopher,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Decided l needed a new two setter…

Decided l needed a new two setter settee so went to DFS Teesside Park to have a look at some two setter settees and was met by a lovely and ever so friendly Claire to assist me. I had a good look around and followed Claire's advice l followed it that well l changed my two setter settee 3 times and must say she was so helpful all the way through the sale she could not do enough for me absolutely amazing in every way. I would certainly recommend Claire any day of the week 100%+ amazing lady. Thank you so much Claire for all your help and support so much appreciated. Thank you 🤗

20 de julho de 2026
logótipo da DFS Furniture - Stockton

Resposta da DFS Furniture - Stockton

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Classificada 5 em 5 estrelas

Everybody in the store were very…

Everybody in the store were very helpful and the service was excellent.

20 de julho de 2026
logótipo da DFS Furniture - Stockton

Resposta da DFS Furniture - Stockton

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Classificada 5 em 5 estrelas

Great service

Great service, great staff

21 de julho de 2026
logótipo da DFS Furniture - Stockton

Resposta da DFS Furniture - Stockton

Hello Jill,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Very helpful friendly professional…

Very helpful friendly professional service received when visiting dfs today
Wasn’t rushed answered all questions and gave excellent advice

20 de julho de 2026
logótipo da DFS Furniture - Stockton

Resposta da DFS Furniture - Stockton

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Sofa buying made easy.

Debra helped us find the right sofa to suit our needs, she was very well informed, friendly and understood what we were looking for. After a quick check of measurements back we went and Brandon made sure all the paperwork was completed. Very personal, professional service from friendly helpful people. Plus perfect priced sofas.

20 de julho de 2026
logótipo da DFS Furniture - Stockton

Resposta da DFS Furniture - Stockton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Clare at the Teesside Park branch was…

Clare at the Teesside Park branch was very helpful and the process was very smooth. Relevant documentation was sent very speedily.

20 de julho de 2026
Opinião espontânea
logótipo da DFS Furniture - Stockton

Resposta da DFS Furniture - Stockton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Our experience was extremely friendly

Our experience was extremely friendly, professional and informative. Brian made everything simple to understand and answered all our queries with thorough explanations. A first class experience. Thank you.

20 de julho de 2026
logótipo da DFS Furniture - Stockton

Resposta da DFS Furniture - Stockton

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Very happy.

We ordered a sofa with Warren at the Stockton branch. We originally showed him a sofa we wanted online and he found us an even better one in store. He let us look around whilst we made our final decision. We then placed an order got a care package and a rug too. When I got home I realised I ordered the wrong size and it wouldn’t fit. I got in touch with customer services and Warren rang me straight back and rectified it. The service was amazing and the staff were really helpful even showing us a rug that would compliment the sofa.

12 de julho de 2026
logótipo da DFS Furniture - Stockton

Resposta da DFS Furniture - Stockton

Good Morning,

Thank you for taking the time to leave us a 5* review. We’re happy that Warren met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

Very help full friendly staff

Very help full friendly staff, would highly recommend

19 de julho de 2026
logótipo da DFS Furniture - Stockton

Resposta da DFS Furniture - Stockton

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Classificada 5 em 5 estrelas

Lucy was amazing

Lucy was amazing. So helpful and kind

19 de julho de 2026
logótipo da DFS Furniture - Stockton

Resposta da DFS Furniture - Stockton

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Classificada 5 em 5 estrelas

Amazing service

Amazing service. Rav was very helpful with helping me purchase my first sofa for my new home and talked me through finance options which would work best for me.

18 de julho de 2026
logótipo da DFS Furniture - Stockton

Resposta da DFS Furniture - Stockton

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Rav.

Kind Regards,

Jordan
DFS Customer Support

Classificada 5 em 5 estrelas

Very friendly and helpfull staff…

Very friendly and helpfull staff micheal went above and beyond to help explained everything regarding furniture purchase looking forward to delivery also offered a hot drink will definitely recommend this company

18 de julho de 2026
logótipo da DFS Furniture - Stockton

Resposta da DFS Furniture - Stockton

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

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