DFS Furniture - Taunton Opiniões 

4531
TrustScore: 5 em 5

4,9

Toneway, TA1 2BB Taunton, GB


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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Lovely warm reception from Kyle when entering the store. We were then left to browse the stock in our own time. Once we'd decided to go ahead with the purchase, Kyle was on hand to answer our question... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

As I said in the previous review the person who dealt with us was lovely, didn’t pressure us at all. When we finally decided to buy our sofa which was shop display he went off to get the agreement to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Visited DFS Taunton to buy a Soda Bed. Spoke to Alan on this occasion who could not have been more helpful a true credit to the team at Taunton. Very relaxed and informative and went through every asp... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent advice and overall service in the Taunton store. Easy to talk to sales people, not pushy. Very helpful, moving furniture around for us. Recommended a nice place for lunch… Great complimentar... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de móveis
  2. Acessórios para móveis
  3. Loja de artigos domésticos
  4. Loja de mobília para sala de estar
  5. Loja de sofás
  6. Loja de estofos

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(4531)

100 311 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Sean was very patient & helpfull…

Sean was very patient & helpfull without being pushy

23 de julho de 2026
logótipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Classificada 5 em 5 estrelas

Kyle was great,knowledge professional…

Kyle was great,knowledge professional and kind. It was a really positive experience. Thank you.

22 de julho de 2026
logótipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Good info and quick set up

Good info and quick set up

22 de julho de 2026
logótipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service, nothing was too much trouble. Salesman was informative, honest and was focused on us as customers.

20 de julho de 2026
logótipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello Charley,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

Helpful

Helpful, informative, really useful to be able to borrow swatches for a small refundable deposit.

19 de julho de 2026
logótipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Classificada 5 em 5 estrelas

Taunton showroom- Great!

Excellent advice and overall service in the Taunton store. Easy to talk to sales people, not pushy. Very helpful, moving furniture around for us. Recommended a nice place for lunch… Great complimentary coffee in store too!

19 de julho de 2026
logótipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Classificada 1 em 5 estrelas

They convinced me to buy a sofa in…

They convinced me to buy a sofa in store in the colour i didnt see.Sean made sure i buy it with them inside the store knowing i was not sure of the colour.When it arrived the colour was not good.I went to furniture village for advise and they said if sofas are bought online you can return them without high fees which i didnt know and i went to dfs i told them what furniture village said and Sean and Mark who is the manager said its none of their business and they are not obliged to give customers that information and that if i don't like the sofas i have to pay £ 820 for them to take them back .I pleaded with them and no mercy.Im a single mum and they took all my savings.I wouldn't advise to buy from these people ,no empathy whatsoever.

13 de junho de 2026
Opinião espontânea
logótipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Good morning,

Thank you for sharing your feedback with us, we are sorry to hear you are unhappy with the product you have received. As we are unable to showcase every colour available in-store we do have sample books available which display all colours and fabrics for available ranges. It is also discussed upon purchase that orders cannot be cancelled or changed once placed unless a fault is present with the item. If you wish to discuss this further please contact the team on 0333 9999 777.

Kind Regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Came in this morning to have a look at…

Came in this morning to have a look at some sofas Alan showed us round some latest recliner sofas showed us how they work and connect upto Bluetooth very helpful fantastic service

18 de julho de 2026
logótipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,

Lorraine A
DFS Central Customer Support

Classificada 5 em 5 estrelas

Lawrence was very helpful and provided…

Lawrence was very helpful and provided great customer service. This was our third visit to DFS and this time we knew what sofa we would be purchasing.

18 de julho de 2026
logótipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Classificada 5 em 5 estrelas

Lovely warm reception from Kyle when…

Lovely warm reception from Kyle when entering the store. We were then left to browse the stock in our own time. Once we'd decided to go ahead with the purchase, Kyle was on hand to answer our questions and provided useful information about the product we'd chosen. The sale was handled in a professional manner whilst keeping the transaction jovial. A very pleasant experience and looking forward to our delivery.

18 de julho de 2026
logótipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Classificada 4 em 5 estrelas

Had a good experience

Had a good experience

11 de julho de 2026
logótipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Classificada 5 em 5 estrelas

Very good service no pressure and was a…

Very good service no pressure and was a very nice salesman who gave me all my options and explained all the offers

17 de julho de 2026
logótipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards,
Holly M
DFS Customer Support

Classificada 5 em 5 estrelas

Very happy with all aspects of my…

Very happy with all aspects of my purchase. The store the salesman was very informative and helpful without being too pushy. Good early delivery. Very pleased I have two lovely sofas.

3 de julho de 2026
logótipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello Jane,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

The sales man was excellent

The sales man was excellent

14 de julho de 2026
logótipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello Keith,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Classificada 5 em 5 estrelas

We had a fantastic experience shopping…

We had a fantastic experience shopping here. The salesperson was incredibly friendly, welcoming, and patient. They took the time to help us choose the perfect sofa and offered us a great deal at a very good price. The whole experience was relaxed, professional, and completely pressure-free, which made us feel comfortable from start to finish. We’re very happy with our purchase and would highly recommend this store to anyone looking for excellent customer service and quality furniture. Thank you!

13 de julho de 2026
logótipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Classificada 5 em 5 estrelas

As I said in the previous review the…

As I said in the previous review the person who dealt with us was lovely, didn’t pressure us at all. When we finally decided to buy our sofa which was shop display he went off to get the agreement to find it had been sold already online a few hrs before, undeterred he then rang around all stores until he found the identical settee which happen to be the same price. Outstanding customer service thank you

5 de julho de 2026
logótipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

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