Digitalis Direct Opiniões 537

TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Terminated QED speaker cables available from stock in standard lengths at a good price. DPD experienced an unexplained delay, but I can't blame Digitalis for that. Except perhaps for choosing DPD,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely fantastic customer service! I needed to change delivery date and they called me straight back to come to a solution. Then there was a minor problem with the item which they sorted straight... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I came across Digitalis when looking for a subwoofer. They had my choice in stock - Edifier T5. I emailed them to ask about compatibility with my current setup. I had a speedy reply which confirmed... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de dispositivos electrónicos
  2. Hi-fi
  3. Loja de aparelhos de som

Sobre Digitalis Direct

Escrito pela empresa

Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.

Brands you can expect

Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.

Best Prices and Unrivalled Customer Service

Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).

No Hassle Returns

All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.

Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.

With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

537 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Swift delivery

Swift delivery, excellent packaging, great price and very happy with product.

13 de abril de 2026
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Resposta da Digitalis Direct

Thank you for your review Steve!

Classificada 5 em 5 estrelas

Great customer service

The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think the way they deal with a problem shows them in an even better light. I would definitely recommend Digitalis Direct.

2 de abril de 2026
Opinião espontânea
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Resposta da Digitalis Direct

Thank you for your review Barney! We are sorry you encountered an issue with your order, however, we are glad we were able to resolve it whilst keeping you well informed. We hope you enjoy your new record player!

Classificada 5 em 5 estrelas

Great personal service

Great personal service. Email responded to very quickly and order dispatched for next day delivery.
Highly recommended!

26 de março de 2026
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Resposta da Digitalis Direct

Thank you for your review John!

Classificada 5 em 5 estrelas

Everything was really smooth from…

Everything was really smooth from finding my Record player to ordering and next day delivery spot on time. I love my record player, sound is fantastic and it looks great

7 de abril de 2026
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Resposta da Digitalis Direct

Thank you for your review Gary! We hope you continue to love your record player for years to come!

Classificada 5 em 5 estrelas

Awesome product

Awesome product, awesome service

7 de abril de 2026
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Resposta da Digitalis Direct

Thank you for your review Cary!

Classificada 5 em 5 estrelas

Absolutely fantastic customer service

Absolutely fantastic customer service! I needed to change delivery date and they called me straight back to come to a solution. Then there was a minor problem with the item which they sorted straight away. Would definitely use again. Thanks for a great experience.

7 de abril de 2026
Opinião espontânea
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Resposta da Digitalis Direct

Thank you for your review Angi! We're glad we were able to help with both your delivery and minor issue. We look forward to dealing with you again!

Classificada 5 em 5 estrelas

Quality speaker cables at a good price

Terminated QED speaker cables available from stock in standard lengths at a good price.

DPD experienced an unexplained delay, but I can't blame Digitalis for that. Except perhaps for choosing DPD, who do this regularly.

1 de abril de 2026
logótipo da Digitalis Direct

Resposta da Digitalis Direct

Thank you for your review Anthony!

Our QED cables are terminated in-house by our QED authorised specialists, so we are able to make both standard, advertised lengths and more customer specific bespoke lengths.

We apologise for the delay with DPD but we are glad you are happy with your order!

Classificada 5 em 5 estrelas

Great service from this company

I came across Digitalis when looking for a subwoofer. They had my choice in stock - Edifier T5. I emailed them to ask about compatibility with my current setup. I had a speedy reply which confirmed it was so my order was placed later. I received the item on the scheduled day. It sits very well in my system and I'm one happy bunny.
Key points: great communication from staff. Item description was informative. Communication from delivery company was accurate and on time. No damage to package. There was a 5% discount - always welcome. I will definitely recommend this company to friends. Thank you good people 👍.

28 de março de 2026
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Resposta da Digitalis Direct

Thank you for your review Rob! I remember our email conversation very well and you were a pleasure to deal with, we always enjoy when a customer has a sense of humour!

Thank you for your kind words and recommendation, we are glad that you're happy with your order and hope to serve you again soon!

Classificada 5 em 5 estrelas

Arrived on time my first entry into…

Arrived on time my first entry into vynil so wanted a deck and speakers that where good but not to complicated. Very pleased with it so far.

18 de março de 2026
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Resposta da Digitalis Direct

Thank you for your review Keith! This is our main goal, to supply an easy yet impressive solution for people getting into the vinyl world for the first time! We hope you enjoy your new hobby and don't forget, record store day is only weeks away!

Classificada 5 em 5 estrelas

Ordered a Pro-ject CD box E

Ordered a Pro-ject CD box E. Item was showing as in stock on website but was actually just out of stock. Had a phone call from Peter on the Monday apology offered and offered to cancel and refund or wait for stock to arrive. Stock arrived a week later and again was telephoned and item shipped by DPD and arrived next day. Really excellent customer service. Highly recommended seller and item is first class.

1 de março de 2026
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Resposta da Digitalis Direct

Thank you for your review Lee! We apologise for the wait but we are glad you appreciate our commitment to customer satisfaction!

Classificada 5 em 5 estrelas

Good price

Good price, arrived promptly

10 de março de 2026
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Resposta da Digitalis Direct

Thank you for your review Mike!

Classificada 5 em 5 estrelas

Caravan 5G Aerial & Router Order - Super Efficient

After ordering a Vision Plus caravan 5G aerial, received a call saying that stock would be arriving at the warehouse next day, shortly afterwards, delivered to me. Really impressive customer services in respect of order update and very fast delivery time, would highly recommend and would definitely use again.

6 de março de 2026
Opinião espontânea
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Resposta da Digitalis Direct

Thank you for your review Alan! We pride ourselves on our customer service and will always keep our customers informed if there are any issues or delays that we have encountered. We're glad we were able to impress you!

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