Digital River Opiniões 

1478
TrustScore: 1 em 5

1,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

j'ai donné ma carte pour un abonnement à l'essai a Avast antivirus le 03/04/2026 à 18h28. Ma période d'essai se termine le 02/06/2026; J'ai essayé par tou les moyens (mon compte Avast, message a Digi... Ver mais

Classificada 1 em 5 estrelas

Come definirli se non LADRI. Mi hanno addebitato 72.99 per un abbonamento mai sottoscritto tramite PayPal. Impossibile ottenere rimborso in quanto mi avevano già fatto un precedente addebito c... Ver mais

Classificada 1 em 5 estrelas

Concordo con gli altri utenti. Sono dei ladri. Effettuano addebito senza preavviso e dicono che si tratta di un abbonamento. Impossibile contattarli. Il pagamento è stato fatto tramite PayPal senza... Ver mais

Classificada 1 em 5 estrelas

Har fået denne meddelelse. men ingen penge....... Din refusion er på vej Kære Ingo Sørensen, Din refusion er blevet behandlet, og du bør modtage den inden for 5-7 hverdage. Hvis du har spør... Ver mais

Informações sobre a empresa

  1. Fornecedor de soluções de e-Commerce

Escrito pela empresa

Digital River is trusted by hundreds of brands worldwide to simplify the complexities of international ecommerce sales. For brands, we eliminate the risk and complexity of cross-border selling, enabling them to easily reach new customers around the world. For online shoppers, we make it easier to purchase directly from brands by delivering localized shopping experiences with the currency, language, and payment options they expect. Digital River supports both B2C and B2B sales, whether it’s digital goods, subscription services, and/or physical goods. We also enable fast, reliable, and affordable shipping and returns through one of the industry’s largest global logistics networks. As merchant of record, we are the legal entity responsible for handling online payments and all associated liabilities on behalf of brands. These responsibilities include processing payments, collecting taxes, mitigating fraud, complying with international rules and regulations, and honoring refunds and chargebacks. Shoppers with queries about an online order should contact the brand’s customer service team.


Informações de contacto

1,2

Muito mau

TrustScore: 1 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,2

Todas as opiniões

(1478)

6 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Support invoice for processing mails

Due to the outrageous change in conditions, I gave notice of termination on October 16 and requested payment of the sales proceeds that had not yet been paid out. Before that, I asked to stay with the old conditions. I was charged €268.49 + VAT for the processing of this request, the processing of the required proof that the bank account to which withdrawals have been made for 5 years belongs to me, as a support service. I was also charged €44.73 + VAT Platform Subscription Fee for the period from October 17 to October 31, even though the contract no longer existed. The revenue for the months of July to October has not been paid out.

1 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

They took my July August anf September…

They took my July August anf September payments never seen them
They do not answer any questions about the payments
They are trying to charge platform fee and bogus support fee 185 € / h

It is a big fraud - company steals money from its clients

1 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Logitech Contract renewal

I wanted to renew a contract for Logitech security cameras. The link in their email did not work. The telephone number in their email was not accepting calls. You cannot contact them. Their website does not give any information about contacting them except if you are a business customer. A private individual cannot contact them. Beware!

31 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Digital River steals merchants' money

Like many other vendors are reporting, we can say that Digital River has acted in bad faith, holding (stealing) money that is owed to us.

Something is wrong with the justice systems of the world when private equity groups can steal millions of dollars and get away with it.

If you are a merchant that is considering Digital River, stay away!

If you are currently with Digital River, leave before they pull the same thing with you.

4 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Offenbar mafiaartiges Unternehmen, Warnung!

Offenbar mafiaartiges Unternehmen, klaut seit Monaten Umsätze vieler Softwareherstellern, viele Millionen werden aktuell einfach nicht mehr ausgezahlt, obwohl das Geld gar nicht Digital River gehört, sondern den Softwareherstellern, die von ihren Kunden bezahlt wurden. Da scheint ein riesiger Betrug im Gange zu sein bei Digital River.

Bloss einen großen Bogen um dieses Unternehmen machen und allen shops, die damit ihre Bezahlung abwickeln. Ihr Geld kommt wahrscheinlich garnicht bei dem Produkthersteller an, sondern wird von digital River genutzt, um den Besitzer zum Milliardär zu machen oder offene Schulden zu tilgen.

27 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Digital Rivers has over the last 15…

Digital Rivers has over the last 15 years done a very poor job.
Most recently a number of software vendors have informed their customers, including me, that Digital River is still selling licenses for their clients but have not paid them since July 2024.
So, I am simply posting this review to warn any user to stay away from Digital River and check with any potential software vendor to be sure you are not ordering additional software using a Digital River link which as this point is not paying the vendors whose software you continue to buy.

27 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

FUSKE FIRMA

Jeg fik en mail i okt 2024 om at Digital River Irland har trukket 519 kr fra min paypal konto. Jeg har ingen ide om hvad det er for et firma... Jeg kontakter Paypal og får at vide at firmaet har trukket ca. 500 kr fra min konto hvert år siden 2021. Jeg har aldrig hørt om dette firma før, har aldrig fået hverken ydelser eller mails om automatisk betaling fra dem før. Jeg har kontaktet firmaet der ikke kan hjælpe mig før jeg logger ind på deres hjemmeside med mit ordrenummer. Men jeg har INTET ordrenummer. Så det eneste jeg kunne gøre var at få Paypal til at spærre så de ikke kan trække penge mere.

12 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Prelievo PayPal non autorizzato

Mi trovo un prelievo da parte di questi su Paypal di 72,99 € per un acquisto mai effettuato di avast antivirus. Chi gli ha dato l'autorizzazione? Perché hanno potuto farlo?

Sono deluso, non da loro che saranno sempre i soliti poveracci ignoti che cercano le scorciatoie per fare due soldi in più fregando il prossimo, ma da Paypal che non verifica e non garantisce.

10 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Failure to pay revenues

Like many others, we are not being paid what we are due. Since July they have been stringing us along and not paying us. They haven't responded to our legal demand letter either.

31 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Mieser Service - 1.000 € Kauf vereitelt

Ich wollte ca. 1.000 € ausgeben und abgesehen davon, dass man nur stumpfsinnige computergenerierte Antworten erhält, wurde es mir unmöglich gemacht, das Produkt zu bestellen, da ich immer wieder andere Antworten bekam und nie eine Lösung, wie ich etwas bestellen konnte.
Die Bewertung von 88 % 1 Stern spricht für sich.
D. Romeiser

22 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

strongly recommend avoiding MyCommerce until they resolve these serious issues.

I’ve had an extremely frustrating experience with MyCommerce. Over the past few months, they’ve consistently failed to process payments for transactions made through their platform. I’ve contacted support multiple times, only to be met with vague assurances and no resolution. Their ongoing payment delays and lack of communication have made it clear that they are not a reliable platform for handling business transactions.

I strongly recommend avoiding MyCommerce until they resolve these serious issues.

16 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Digital River stalling payments

We terminated our account with Digital River because of payment delays and the introduction of a new $100 per month fee. They are now holding what they owe us for 180 days. However according to this article in "The Register" there a lot more people worse off than we are. Search for the article with the title "Digital River runs dry, hasn't paid developers for sales since July"

24 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

They have stopped making payments

They have stopped making payments. The owe us from July 2024 onwards. I called multiple times and opened tickets. I called and am put through to their call center where they cannot answer my questions. After 59 minutes on line with them, they still has no answer. I asked them to pass it on high priority, they sent it on low. I am still waiting foran answer.

8 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Digital River refuses to send payment shamelessly

We (ID*****0761) use Digital River to sell our software for almost 7 years. The monthly income was sent by Digital River GmbH in the middle of the next month. However, starting from August this year, Digital River GmbH has been deceiving us and delayed all the income from July and later. They even stop respond now.

Cross-border suit is difficult, and perhaps this is why Digital River is so unscrupulous. Let me know if we can join the class action suit, just created an X account @ microjohn_z

Shouldn't Germany and the United States have special agencies dealing with this massive fraud?

1 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Late paying what is due from July Sales.

As of Oct 11, 2024, I'm having the same issue of them not having paid for the July sales. I've been with them since SWReg/RegNow days (actually had accounts with both before it all merged) with no issues until this sudden and unexpected policy change and disaster of an implementation.

I did get a sales report at the end of Sept (for Aug sales) as their new policy email stated.

I hope they get their stuff together soon, there is no excuse for missing the payment due date.

I'm willing to change my review if they pay soon and have a reasonable explanation.

29 de setembro de 2024
Opinião espontânea

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