Digital River Opiniões 

I used to sell software with Digital River (previously ShareIt) for ~16 years... The recent changes they introduced were like a kick in the a**.

First of all delay in payments - instead of 2 weeks since month end they extended it to two months, so payment for July sales is pending 30th of September, etc. I was informed about it a couple of days after the normal 14 day period has passed. Interestingly the account summary still stated that the payment is due in 14 days, they just did not act accordingly to own statement. Well, but that's just one example of such behavior recently.

Secondly, they added an extra fee of $100 per month, on top of the margin they take for the sales... which btw they increased for me at some point from 8.9% to 9.4% without annexing the agreement, or even notification. The agreement said the margin is selected upon registration - well, I selected 8.9%. Doesn't matter... they corrected that in the new agreement that "I already signed" a month into the future.

Additionally, they also set the minimum payment to $2500. For me it looks like they need to have some free credit. I am not going to be the last one on that ship.

Non siete trasparenti

Unmöglich da im Nachgang eine Rechnung zu bekomme. Extrem schlechter Support, Standardantworten ohne auf Mails einzugehen.

i hanno preso dalla mia cartadi credito (tramite paypal) 93,99 € per una abbonamento da me mai richiesto per AVG Internet Security (Multidispositivo) .....Voglio indietro i miei soldi....nel mio account AVG non risulta nessun mio ordine nè abbonamento da Parte di DGI*Digital River.....disgraziati e profittatori...

Everything went wrong with this incorporation. I started doing mission online but there was an issue where my mission was not completed on the appointed time. Knowing my experience is not extensive, they still demanded large sums of funds as penalty- with the assurance all will be paid back but it's almost three months and not a single penny is paid. I have tried many times to contact the customer services on both numbers: +49... but they seem to be playing hide/seek with me. And my money is still stuck with them on the platform as 'PENDING'. I would appreciate if somebody from the customer service or whoever, could release my money. At least show some dignity and human compassion. I really hope and pray this is not another internet scam but a dignified incorporated firm with principles at least.
Who is Vic Pacor? The customer service claims this person is one of the management who signed the letter for my funds to be released after another huge demand of funds. With so many negative reviews about 80%, the board management should step in to clear this negative vibe- unless they couldn't be bothered because they're still enjoying their paychecks and bonuses, till the ocean fills up eventually. Then they will feel the loss.

I was looking at my paypay account, I noticed 2 payments taken for Digital River. The first one was on 17/09/24 the second was on 18/09/24. Both payments for 49.99 euros. Never heard of this company, and never got an email or anything regarding this. These payments have been taken out unlawfully because I certainty didn't order them. Its just a scam

Vol manifeste / ARNAQUE, on tente une réclamation mais aucun code de commande n'est valable, prélèvement frauduleux de 72 euros... Je vais tenter d'envoyer un mail, mais je n'y crois pas.

Handling the logitech ecommerce store.
Not delivering products sold from logitech store.

Horrendous company, somehow took £240 from me without my approval and impossible to cancel or contact anyone, the contact form is fake. These people are evil, avoid at all costs.

Just received an email from Digital River to an name and address that I use to SPAM catch. Making out that I contacted them.

Cannot believe they would stoop so low as to purchase an illegal email database then use it to SPAM people without permission.

IP and Domain reported to all the major ISP's

Firmaet har trukket ca 700 kr. Fra min paypalkonto
J har aldrig haft kontakt til firmaet.
Bedrageri

Became a scam.

I was using MyCommerce/Digital River/ShareIt for many years as a software vendor to accept payments from my customers.

Unilaterally began to worsen the conditions. First, they increased the commission without clear notice.

Then they delayed payment, and after a claim they said they would now delay payment for two months as per the contract. Further deterioration in the terms of the contract followed and payment was never made.

In fact, they stopped making payouts and there is no support, except for the bot response.

I've been happily using Digital River for many years to handle the payments for the software I sell online.
Recently they have changed the way they forward the payments. Instead of two weeks I have to wait more than 2 months (!) before they send me the money that my customers paid for my software. They didn't even give me a notice. So basically I'm now two months without an income.
The revenue I made in July will only be paid in the beginning of October. Imagine the company you work for waits two months before paying you.
This is totally unacceptable.

Absolute joke of a company. Don't know why other companies use them as a third party supplier.

We renewed our Autodesk licenses and despite proving that we had paid in full they insist on charging us an additional £200+ for a 'transaction fee'.

Refuse to call to discuss over the phone despite several requests to get it sorted quicker.

Refuse to issue us a new invoice to match the additional fee they are charging us so our accounts won't match either.

STAY WELL CLEAR.

aner ikke hvad jeg har betalt for, skal have lukket mit kreeditkort..

Me hicieron un cargo por un antivirus en junio de 2024 que expiraba en Julio de este año, lo reclamé y no me han devuelto el dinero.
Eso sí, no tengo antivirus tampoco

Ordered software, no delivery of software license, wish I had the ability to read the reviews of this company before I put my credit card number in, reaching out to credit card company for support.

Kleine neue Info und der Werdegang zu meinem Problem mit dieser Firma!
Denn DR ist einfach die Härte, einmal einen Fuß in der Tür und man bekommt sie nicht mehr los....

Was sehe ich wohl heute… ich glaube es nicht nun sind es 5 Einträge "aber wenigstens klar ersichtlich Abbuchungsvereinbarungen" zu wem zugehörig (2018 /2019/2020/2021/2022 alle Bitdefender). Bei DR habe ich meine Mail-Adresse inzwischen kontrolliert, die gibt es dort gar nicht mehr aber euer Anker, wenn auch inaktiv, sitzt wieder? –

Wer also keine unnötige Stress auf sich nehmen möchte, sollte sich überlegen etwas bei einem Anbieter der seine Abwicklung über DR laufen lässt zu kaufen… und immer schön schauen wo sich denn das Häkchen versteckt haben könnte 🤫…. und ob die Formulierung hierfür das auch klar erkennen lässt! -

mi sono ritrovata un addebito di 72,99 euro da Paypall x questo fornitore. ma cosa mi ha fornito? Ma su quali basi Paypall effettua questi pagamenti sicuramente è al corrente delle lamentele rivolte verso questo fornitore visto le recensioni. Avevo fiducia in Paypall, l'ho anche consigliato a qualche amico. Ho provato a contattare il fornitore, mi rispondono in inglese....Come devo fare x avere indietro i miei soldi? Qualcuno mi può dare una mano? Grazie

Ordered vmware fushion. Got chaarged but No license delivered. Scam in broad daylight. How do authorities allow these? I am submitting a complaint to CCPC.