j'ai donné ma carte pour un abonnement à l'essai a Avast antivirus le 03/04/2026 à 18h28. Ma période d'essai se termine le 02/06/2026; J'ai essayé par tou les moyens (mon compte Avast, message a Digi... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Come definirli se non LADRI. Mi hanno addebitato 72.99 per un abbonamento mai sottoscritto tramite PayPal. Impossibile ottenere rimborso in quanto mi avevano già fatto un precedente addebito c... Ver mais
Concordo con gli altri utenti. Sono dei ladri. Effettuano addebito senza preavviso e dicono che si tratta di un abbonamento. Impossibile contattarli. Il pagamento è stato fatto tramite PayPal senza... Ver mais
Har fået denne meddelelse. men ingen penge....... Din refusion er på vej Kære Ingo Sørensen, Din refusion er blevet behandlet, og du bør modtage den inden for 5-7 hverdage. Hvis du har spør... Ver mais
Informações sobre a empresa
Escrito pela empresa
Digital River is trusted by hundreds of brands worldwide to simplify the complexities of international ecommerce sales. For brands, we eliminate the risk and complexity of cross-border selling, enabling them to easily reach new customers around the world. For online shoppers, we make it easier to purchase directly from brands by delivering localized shopping experiences with the currency, language, and payment options they expect. Digital River supports both B2C and B2B sales, whether it’s digital goods, subscription services, and/or physical goods. We also enable fast, reliable, and affordable shipping and returns through one of the industry’s largest global logistics networks. As merchant of record, we are the legal entity responsible for handling online payments and all associated liabilities on behalf of brands. These responsibilities include processing payments, collecting taxes, mitigating fraud, complying with international rules and regulations, and honoring refunds and chargebacks. Shoppers with queries about an online order should contact the brand’s customer service team.
Informações de contacto
10380 Bren Rd. W., 55343, Minnetonka, Estados Unidos da América
- 9522531234
- www.digitalriver.com
1,2
Muito mau
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Inadmissible il prélève des montants…
Inadmissible il prélève des montants hallucinant alors je n'ai rien demandé aujourd'hui 64 € et + 40 €
C'est clairement du vol !!!
17 de julho de 2024
Opinião espontânea
Digital RiveZeer Slechte Ervaring met Digital River - Vermijd Deze Website!r is een website die lijkt…
Digital River is een website die lijkt te zijn ontworpen om mensen op te lichten. Ik heb onlangs software gekocht van Trend Micro via hun platform en betaald met PayPal. Wat ik niet wist, is dat er automatisch een abonnement werd afgesloten dat onmogelijk op te zeggen blijkt te zijn.
Toen ik probeerde contact op te nemen via e-mail om mijn abonnement te annuleren, kreeg ik geen enkele reactie. Het leek alsof mijn mails gewoon niet aankwamen. Vervolgens heb ik via PayPal een verzoek tot terugboeking ingediend, en wat denk je? Ik kreeg een ander e-mailadres waar ik contact mee moest opnemen.
Toen ik dat nieuwe e-mailadres benaderde, kreeg ik een antwoord met een aantal links voor ondersteuning. Maar raad eens? Al die links waren dood! Dit hele proces voelt als een eindeloze doolhof zonder enige vorm van echte hulp.
Mijn advies? Blijf ver weg van Digital River. Hun praktijken zijn op zijn zachtst gezegd verdacht, en ze maken het extreem moeilijk om abonnementen op te zeggen of enige vorm van klantenservice te krijgen. Bespaar jezelf de frustratie en zoek een betrouwbare verkoper.
17 de julho de 2024
Opinião espontânea
Oplichters?
Al 4 jaar gaat er via PayPal automatisch een bedrag af voor AVG Internet Security. In totaal 208,73€ betaald.
Tot mijn grote verbazing blijkt er geen abonnement actief te zijn op mijn account.
16 de julho de 2024
Opinião espontânea
Ideal not working
site announces Ideal as payment but does not support the payment
16 de julho de 2024
Opinião espontânea
Resposta da Digital River
Hi Franklin,
Thanks for reaching out!
Digital River partners with brands to act as the merchant of record for their online stores. Digital River does support IDEAL in the Netherlands and it is ultimately the brand's choice of which payment methods to offer in each market. If you would like to request an individual payment method, we'd recommend contacting the brand's customer support team directly.
If you feel there's anything more the Digital River team can do to support you in resolving this matter, please visit us here: https://www.digitalriver.com/shopper-support/.
J'ai acheté deux ordinateurs via LENOVO…
J'ai acheté deux ordinateurs via LENOVO ! non seulement j'ai pensé que je commandais à LENOVO ALORS que j'avais reçu un email de LENOVO ! ATTENTION DE NE PLUS RIEN COMMANDER SUR LENOVO NI DIGITAL RIVER Qui semble ne plus exister en IRLANDE § ET IMPOSSIBLE D'OBTENIR ET LES FACTURES ET LE SUPPORT DE GARANTIE DE TROIS ANNES
11 de setembro de 2023
Opinião espontânea
Bei Erkennen dieses Zahlungsabwicklers grundsätzlich Finger weg, 1 Stern ist zuviel
Für Bitdefender eine Verlängerung bei Ebay erworben mit Hinweis auf "kein Abo", dann kam nun eine Ankündigung eines bevorstehenden Zahlungseinzuges mit viel zu hoher Jahreslizenzgebühr. Das haben sie aufgrund meiner Email Adresse bei paypal eingetrieben. Ich hatte vorsorglich auf die angebliche AboNummer eine Kündigung geschrieben, keinerlei Reaktion. Dank paypal Käuferschutz nun Rückerstattung.
25 de junho de 2024
Opinião espontânea
I ordered VMWARE Fusion and the order…
I ordered VMWARE Fusion and the order was supposed to process within 24 hours. 5 days later and Broadcom says they have not received any order. Many calls and many hours of time and case numbers with both Broadcom and Digital River produced nothing. I am cancelling the order, and based on these other reviews in terms of getting refunds processed, I will submit this as fraud to the credit card company before the window expires.
12 de julho de 2024
Opinião espontânea
Resposta da Digital River
Hi Frank,
Thanks for reaching out! Sorry to hear you’re experiencing this issue.
Digital River is partnering with VMware to act as the merchant of record for VMware's online store. That means we're essentially receiving orders on their behalf and passing them along for fulfillment.
For your speediest path to resolution, we'd recommend contacting VMware's customer support team directly. You can find their contact info here: log into the Customer Connect Portal: http://customerconnect.vmware.com/login
*Click 'Get Support' under the Support tab
*Under "Non-Technical" select the Problem category "VMware Online Store" and click "Continue Support Request" and the Support Request will be created.
If you feel there's anything more the Digital River team can do to support you in resolving this matter, please visit us here https://www.digitalriver.com/shopper-support/.
Non acquistate da questi signori!!
Non acquistate da questi signori!!! Vendono prodotti digitali che non funzionano bene e si rifiutano di rimborsarti perché secondo loro la richiesta del rimborso è stata fatta in anticipo. Non ho mai sentito di rimborsi fatti in anticipo come loro sostengono!!! Sono solo scuse
1 de julho de 2024
Opinião espontânea
Bis heute habe ich mein Geld nicht…
Bis heute habe ich mein Geld nicht zurück bekommen! Betrüger!!! VORSICHT!!!
9 de julho de 2024
Opinião espontânea
Appalling experience
Despite cancelling after free trial with Avast I was charged via PayPal Every effort to resolve this with Avast and Digital River has failed. I keep being passed from pillar to post Pay pal is trying to sort this. At one point Avast emailed me to say unless I withdrew my complaint from PayPal they would not refund me, So I did but still no joy!
25 de junho de 2024
Opinião espontânea
Resposta da Digital River
Hi Bridget,
Thanks for reaching out! Sorry to hear you’re experiencing this issue.
Digital River is partnering with Avast to act as the merchant of record for Avast's online store. That means we're essentially receiving orders on their behalf and passing them along for fulfillment.
For your speediest path to resolution, we'd recommend contacting Avast's customer support team directly. You can find their contact info here: https://support.avast.com/
If you feel there's anything more the Digital River team can do to support you in resolving this matter, please visit us here https://www.digitalriver.com/shopper-support/.
ghastly
ghastly - they take money when they have been told automatic renewal is cancelled, and never answer complaints.
Avoid at all costs
1 de julho de 2024
Opinião espontânea
Resposta da Digital River
Hi blackford,
Thanks for reaching out! Sorry to hear you’re experiencing this issue.
Digital River partners with brands to act as the merchant of record for their online stores. That means we're essentially receiving orders on a brand’s behalf and passing them along for fulfillment.
For your speediest path to resolution, we'd recommend contacting the brand's customer support team directly.
If you feel there's anything more the Digital River team can do to support you in resolving this matter, please visit us here: https://www.digitalriver.com/shopper-support/.
Absolute
Absolute! SCAM company. Watch out if you use paypal with this company. They will repeatedly re set up recurring payments with your account to scoop up a yearly cost!!! BEWARE !!!!
30 de junho de 2024
Opinião espontânea
Resposta da Digital River
Hi Calvin,
Thanks for reaching out! Sorry to hear you’re experiencing this issue.
Digital River partners with brands to act as the merchant of record for their online stores. That means we're essentially receiving orders on a brand’s behalf and passing them along for fulfillment.
For your speediest path to resolution, we'd recommend contacting the brand's customer support team directly.
If you feel there's anything more the Digital River team can do to support you in resolving this matter, please visit us here: https://www.digitalriver.com/shopper-support/.
Placed an order through LG’s website…
Placed an order through LG’s website which was processed via digital river (that’s who my card statement billed me) I thought I was buying direct from LG
Cancelled the order but it had already shipped, they stated the refund would be processed within 14 days, it took a week to get back to the warehouse, the 14 days start from then, I have emailed and called chasing the refund. I’m told each time I’ll be called back, the refund has been requested, we need to escalate but not a single person from LG or digital river has called me back. It has been over 35 days now and I am contacting my credit card company as digital river have the money and the goods. Shocking behaviour. I have never received such bad service in all my years of online ordering. LG my advise to you is find another partner as this is hurting your brand by being associated with this company.
23 de maio de 2024
Opinião espontânea
Resposta da Digital River
Hi Jason,
Thanks for reaching out! Sorry to hear you’re experiencing this issue.
Digital River is partnering with LG to act as the merchant of record for LG's online store. That means we're essentially receiving orders on their behalf and passing them along for fulfillment.
For your speediest path to resolution, we'd recommend contacting LG's customer support team directly. You can find their contact info here: UK: 0344-847-5454 or visit:
https://www.lg.com/uk/support/email
If you feel there's anything more the Digital River team can do to support you in resolving this matter, please visit us here https://www.digitalriver.com/shopper-support/.
Dette firma trækker penge ud af min…
Dette firma trækker penge ud af min bankkonto. Jeg har aldrig haft kendskab til dette firma eller haft noget at gøre med det, men på mystisk vis har de nu 2 gange trukket penge ud af min PayPal konto.
28 de junho de 2024
Opinião espontânea
Unable to contact this supplier
I orders items from FITBIT. They have used Digital River UK Ltd. I ordered in March, it is now June and after much searching, of my e-mails, I find that there was insufficient address so the items were sent back to postal depot. They have now marked parcel as "sorted". I have no way of contacting FITBIT or Digital River UK. The address on company house and the invoice receipt is different. I am going around in circles to get a refund. No email or phone numbers. Not very good customer service.
23 de junho de 2024
Opinião espontânea
Resposta da Digital River
Hi WEB 67915,
Thanks for reaching out! Sorry to hear you’re experiencing this issue.
Digital River is partnering with Fitbit to act as the merchant of record for Fitbit's online store. That means we're essentially receiving orders on their behalf and passing them along for fulfillment.
For your speediest path to resolution, we'd recommend contacting Fitbit's customer support team directly. You can find their contact info here: support@fitbit.com or visit: https://myhelp.fitbit.com/
If you feel there's anything more the Digital River team can do to support you in resolving this matter, please visit us here https://www.digitalriver.com/shopper-support/.
Styr unna abonnementer med betalt med Digital River
Her er det lagt opp til at det skal være så vanskelig som mulig å avslutte et abonnement.
Prøvde å logge på "MyCommerce", og fikk etter et forsøk beskjed om at pålogging var stengt i 30 minutter.
Heldigvis var dette kjøpet igjennom Paypal, så jeg gikk inn der og stoppet autopay til Digital River.
22 de junho de 2024
Opinião espontânea
pas op dit zijn oplichters.
pas op dit zijn oplichters.
ik heb 12-6-2024 mijn avg verlengt ik heb 64'99 betaald.maar geen terug kopeling terug gekregen .
kontack met avg opgenomen maar geen gehoor zijn niet te pakken te krijgen maar wel steet reklamer van avg.dit bedrijf zijn geld wolven dus pos op ik krijg me geld er niet mee terug maar pos op dit zijn oplichters
20 de junho de 2024
Opinião espontânea
Scammers.
Scammers.
Charged me 224 euro. The order failed. I recieved no order number. I can not ask for a refund as no order was made. But they still took my money. What am I suppose to do
13 de junho de 2024
Opinião espontânea
Prélèvement sur mon compte PayPal de
Prélèvement sur mon compte PayPal de 72euro sans demander mon avis.
C'est du vol. Bande d'escrocs.
12 de junho de 2024
Opinião espontânea
EL pedido NO se recibe y no hay forma…
EL pedido NO se recibe y no hay forma que se realice el abono
12 de junho de 2024
Opinião espontânea
A Experiência Trustpilot
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