Quick delivery, just what I needed for my whipped cream dispenser at a much more affordable price than most websites! Also had parcel shop delivery which was very helpful as I often work late and can'... Ver mais
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First time ordering from directcream.co.uk, great selection, nice prices and nice clear, informative comms.. Let down by courier, DPD in my experience are the absolute worst, contents of the parcel we... Ver mais
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Was looking for a new reliable website to order coffee syrups after shopping around, direct cream came up. Placed the order Friday late at night and was a little worried when I didn’t receive a confir... Ver mais
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Never ordered from here before,but everythung waa so easy. You have a choice between home delivery or delivery to a parcipitating shop, as I did. You get emailed a QR code and go and collect. Would re... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Direct Cream is now under new management and we have dramatically expanded the range of products. I'm personally doing all the customer services - so any issues email support@directcream.co.uk or text 07397051880. Jonathan
Informações de contacto
Meadow Farm, Ervills Road,, PO7 4QU, Waterlooville, Reino Unido
- 02392378700
- support@directcream.co.uk
- www.directcream.co.uk
4,8
Excelente
89 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They sent the wrong number of chargers…
They sent the wrong number of chargers causing me to miss the time-frame I had. I asked them if it was possible to send the missing chargers for next day delivery and I was told they were investigating this and waiting for DPD to come back to them. Unreliable if you are ordering these for a specific date/event.
7 de agosto de 2020
Opinião espontânea
Resposta da DirectCream.co.uk
Hi Meg, we've recently bought this business and we are keen to repair all the damage the previous owners did. Drop me an email and i'll investigate what went wrong and sort it out for you. support@directcream.co.uk thanks, Steve
Used these guys for years
Used these guys for years, but they are not the same as they used to be. Discount cream are much better. Just go to them.
24 de junho de 2020
Opinião espontânea
Resposta da DirectCream.co.uk
Hi Oscar, we've recently bought this business and we are keen to repair all the damage the previous owners did. If there was anything specific they did wrong let me know - support@directcream.co.uk thanks, Steve
The BEST customer service!
Some of the best customer service I’ve received. One of my parcels was ‘delayed in transit’ after paying for next day delivery. The man I spoke to organised for that parcel to be returned to them and put a brand new order through for me and organised Saturday delivery. Friendly, quick and easy!
24 de maio de 2019
Opinião espontânea
Have bought from them a few times and…
Have bought from them a few times and never had a problem
17 de abril de 2019
Opinião espontânea
Quick, cheap and easy
Always quick delivery and great communication with these guys
16 de abril de 2019
Opinião espontânea
I paid them £113+ for next-day delivery…
I paid them £113+ for next-day delivery of some cream-chargers, and they took my money and ran! i.e., no goods delivered, nor any email confirmation. And eBay listed them under "sponsored links", i.e., strongly implied its surety, but then refused to help me!
27 de dezembro de 2018
Opinião espontânea
Resposta da DirectCream.co.uk
Hi Roy, we've recently bought this business and we are keen to repair all the damage the previous owners did. Drop me an email and i'll investigate what went wrong and sort it out for you. support@directcream.co.uk thanks, Steve
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