Direct Specs Opiniões 

448
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I went into the Burton branch wanting to reglaze my Ray Bans with varifocal, polarised transition lenses. Jenny researched the very best option for me so I placed the order and my glasses were ready t... Ver mais

Classificada 5 em 5 estrelas

Matt & Gary gave great service. Also suggested that my puppy chewed specs may be repairable - which they were! I suspect other opticians would simply insist a new pair would be required . . I deci... Ver mais

Classificada 5 em 5 estrelas

Purchased my glasses online last November but at the weekend the arm broke off! I emailed the company straight away and sent them in the post Monday evening. By Wednesday lunchtime they were delive... Ver mais

Classificada 5 em 5 estrelas

Glasses purchased 3yrs ago broke so contacted Burton branch...same frames tracked down by jenny from another branch and prescription emailed...payment including postage sent and new glasses arrived a... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Saúde e medicina

Informação fornecida por diversas fontes externas

We are the original glasses factory outlet, established in 1998, with branches across the Midlands. You can buy with confidence at one of our stores, where you can see our full range of over 500 styles and discuss your lenses in person. Or, If you're looking for the ultimate bargain, browse our online-only specials - and get a pair of glasses for as little as £9.99 complete!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

448 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(448)

58 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very quick easy process to order…

Very quick easy process to order glasses. Delivery was very prompt. Good quality product for the price. Very pleased with my purchase.

6 de outubro de 2023
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Resposta da Direct Specs

Thank you for your positive review of our online service!

Classificada 5 em 5 estrelas

Helpful

The guys at the Stafford branch were really informative and very helpful, nothing was to much trouble, well done fellas.

4 de outubro de 2023
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Resposta da Direct Specs

Thanks, Colin! Your kind review has been passed on to Ash and his team at our Stafford branch who really appreciate your recommendation.

Classificada 5 em 5 estrelas

Budget price, high quality

I was finally told I needed varifocals and wanted to keep a favourite frame, so shopped around for the best value for reglazing. The price difference between others and Direct Specs was significant, but, having received them today (7 October 2023), it doesn't feel like the cheapest option at all. Great communication throughout really helped, too, so I knew when my order had left the lab and roughly when to expect it.

4 de outubro de 2023
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Resposta da Direct Specs

Hi, Paul. Thanks for your kind review of our online re-glazing service. We've really pleased to hear you're happy with our pricing and service and look forward to receiving future orders from you!

Classificada 5 em 5 estrelas

Set up for prescription lenses was easy…

Set up for prescription lenses was easy to do. Arrived sooner than I thought and very competitively priced. Will be ordering another pair soon.

5 de setembro de 2023
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Resposta da Direct Specs

Hi Mukesh. Thanks for your kind review, we look forward to your next order!

Classificada 5 em 5 estrelas

Glasses arrived fitted perfectly

Glasses arrived fitted perfectly, look good as in the photos on line I can see perfectly really really happy with them.
Thank you

3 de setembro de 2023
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Resposta da Direct Specs

Hi Sarah. Thanks for your positive review of our online service, it's great to hear you like your new glasses!

Classificada 5 em 5 estrelas

I was anxious about ordering on line…

I was anxious about ordering on line but it was a real pleasure. The glasses are real well made and I couldn't be more pleased.

15 de agosto de 2023
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Resposta da Direct Specs

Hi Sheila. Thanks for your kind review. We're glad you had a positive first experience of using our online service and look forward to future orders!

Classificada 5 em 5 estrelas

Forget the high street & trust Direct Specs

Choice, value and excellent customer service. Regardless of the bottom of the range prices or top of the range the service is the same. I’ve used Walsall branch and the manager there is wonderful. Please give them a try!

21 de agosto de 2023
Opinião espontânea
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Resposta da Direct Specs

Hi Ryan, thanks for your review. Your kind words have been passed on to Clare at our Walsall branch. We hope to see you again soon!

Classificada 5 em 5 estrelas

Great service

Great service and good product

14 de agosto de 2023
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Resposta da Direct Specs

Hi, Terry. Thanks for your kind review of our Cannock branch!

Classificada 5 em 5 estrelas

So easy to order online and great…

So easy to order online and great service. Long distance glasses delivered within a week of ordering. Highly recommend!

7 de agosto de 2023
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Resposta da Direct Specs

Hi Caron, great to hear your glasses are just as you hoped and that you had a positive experience of our online service.

Classificada 5 em 5 estrelas

Brilliant service

Brilliant service , so easy and kept informed all the way .

7 de agosto de 2023
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Resposta da Direct Specs

Thanks for your kind review, Jan!

Classificada 5 em 5 estrelas

Bought my specs from Shirley branch

Bought my specs from Shirley branch, good quality, great price, and taken care of by Gary who was helpful and attentive.Well done Direct Specs.

9 de agosto de 2023
Opinião espontânea
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Resposta da Direct Specs

Hi William. Thanks for your kind review, your comments have been passed on to Gary and the team at our Shirley branch, who look forward to seeing you again soon!

Classificada 5 em 5 estrelas

Direct specs, just great!

Easy ordering system, thorough description of process. Specs fit very well and vision perfect, as good as glasses which cost very much more.

1 de agosto de 2023
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Resposta da Direct Specs

Hi Elaine. Thanks for your kind review, we're glad to hear your specs are just as you expected!

Classificada 5 em 5 estrelas

My problem solved!

My frame got broken and a lens fell out. I took it in to Direct Specs and they were very helpful. With the minimum of fuss, the frame was replaced. The male member of staff, who was most understanding, ensured I left with everything back to normal.

2 de agosto de 2023
Opinião espontânea
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Resposta da Direct Specs

Thanks Roger, the great team at our Shirley branch are always there to help!

Classificada 5 em 5 estrelas

Called in today after breaking my…

Called in today after breaking my frame, and the lady in store sorted them out for me, also ordered a new pair at great value, sometimes it's not always about prices, when you get excellent service.

29 de julho de 2023
Opinião espontânea
logótipo da Direct Specs

Resposta da Direct Specs

Hi Michael. Thanks for your review, really please that you've enjoyed the service provided in our Cannock branch, and we look forward to welcoming you again soon!

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