Amazing service I provided an image of faulty shower unaware of brand or model and Di Vapor gave me 2 possible options which had the same dimensions and confirmed the part match. I purchased item whic... Ver mais
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Leia as opiniões dos outros
Ceramic valve fitted perfectly. All the dimensions were shown on the webpage diagram, exactly what a plumber needs when there are dozens, if not 100's of similar but different sizes. Life was so m... Ver mais
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Very well organised efficient outfit, if it's on their website then they have it in stock. Not like some others. Once I placed my order, within minutes a confirmation email appeared to confirm it. Dis... Ver mais
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Worts and all… the shower valve arrived in good time and order. Was it a perfect replica of the existing valve, no it wasn’t, but it was a perfect fit where it really mattered. The only downside is... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de acessórios para casas de banho
- Renovação de casas de banho
- Spa de dia
- Fornecedor de equipamento para mobilidade
Sobre Di Vapor
Escrito pela empresa
Di Vapor® (pronounced 'Dee Vah-pour') specialises in luxury steam rooms, mobility bathing, bathroom spares & accessories, home sauna solutions and whirlpool baths.
Celebrating our 12th year of trading, Di Vapor has established itself as one of the leading spa component and shower suppliers in the UK. A combination of unrivalled product knowledge, friendly customer service and our extensive product range makes Di Vapor the first choice for customers across the UK & Europe.
Our range includes:
Our components & spares include:
Recognition from trusted brands in the home improvement sector such as Grand Designs Live, Homebuilding & Renovating magazine, The Independent newspaper and Living Etc magazine amongst a host of other brands demonstrates our commitment to providing designer products at competitive prices. Industry recognition such as this is proudly backed by feedback from our customers.
Di Vapor also supply some of the largest recognised brands in the bathroom sector including:
The Di Vapor Promise
Escrito pela empresa
- Real Time Stocking
- Our website contains our full range of shower spares and accessories from the biggest bathroom brands in the UK and Europe. Using our customised stocking system, updated automatically every minute, customers can quickly check availability of an item and complete a purchase.
- Fast Delivery Options
- All orders are dispatched same working day if ordered before 3.00pm Monday to Friday. Our warehouse team will work to check, pack and dispatch your order as quickly as possible. If you need your order the next day, we offer various next day delivery options to ensure you get your order as quickly as possible. Our delivery services are provided by Royal Mail, UKMail, UPS and TNT.
Same Day Dispatch
Get your order fast!
All stocked items can be dispatched & delivered next day using the Royal Mail Special Delivery service. Make sure you complete your order online before 3.00pm Monday to Friday and leave the rest to us!
Informações de contacto
PO Box 6496, B91 2NY, Solihull, Reino Unido
- 08454 650 800 or 0121 705 0866
- help@divapor.com
- www.divapor.com
4,9
Excelente
25 mil opiniões
Respondeu a 88% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful in identifying the correct…
Very helpful in identifying the correct product
Fast and efficient service
20 de março de 2026
Resposta da Di Vapor
Thank you, Edward. We are glad we could help you find the right part and that everything was handled smoothly from there.
Resposta da Di Vapor
Thank you, Mr Goodson. We are pleased everything arrived when expected and that the order process went smoothly for you.
Resposta da Di Vapor
Thank you, Stephen. We appreciate you taking the time to leave a review and are glad the support was helpful and prompt.
Worst supplier I've ever dealt with
Worst supplier I've ever dealt with.
They sent parts which never arrived.
They tried to blame me for their failed deliverys.
They hold on to my money until they receive the goods back, but I never got them.
Only contactable online... too afraid of the phone?
23 de março de 2026
Opinião espontânea
Resposta da Di Vapor
Hi Ricky,
Thank you for your feedback - This is related to your 1 star below which is being resolved by our team already. As shown on the tracking multiple attempts were made to deliver your customer by the Royal Mail which can be seen at the following tracking:
https://www.royalmail.com/track-your-item#/tracking-results/AS602436775GB
Any customer can contact us on 0121 705 0866 or 08454 650 800. We are always happy to speak with customers directly.
A full refund has already been actioned on your order.
Resposta da Di Vapor
Thank you, James. We are pleased the right part reached you quickly and that the whole order went through without any trouble.
Resposta da Di Vapor
Thank you, Justin. It is always appreciated, and we are glad we could get everything to you quickly once again.
Resposta da Di Vapor
Thanks, Jim — we really appreciate your continued support and are glad it all went smoothly again.
Correct part and delivered in fast time.
Correct part and delivered in fast time.
21 de março de 2026
Resposta da Di Vapor
Thanks, Mark. Pleased the part was right and reached you quickly.
Very quick delivery
Very quick delivery. The right part for my 15 year old shower, couldn’t get it anywhere else, very pleased.
21 de março de 2026
Resposta da Di Vapor
Thanks, Sally. We’re glad you managed to get an older shower sorted and that everything worked out well.
Resposta da Di Vapor
Thanks, Steven. We appreciate you taking the time to leave a review and are glad all went smoothly.
Very pleased
Trying to match a shower cartridge is made very simple with these guys and even help find a match for you same day
21 de março de 2026
Resposta da Di Vapor
Thanks, Kevin. Pleased the matching process was straightforward and that we could help you quickly.
Good price but no answer to my email…
Good price but no answer to my email queries other than ‘we will get back to you as soon as possible’. Phone number never connects?
21 de março de 2026
First class
Order in the afternoon arrived first post next morning brilliant product and service
21 de março de 2026
Resposta da Di Vapor
Thanks, Gillian. We’re very pleased everything reached you so quickly and that you were happy with both the part and service.
Very quick delivery
20 de março de 2026
Resposta da Di Vapor
Thanks, Mr Last. Much appreciated, and we’re glad it reached you quickly.
Resposta da Di Vapor
Thanks, Phil. We appreciate your review and are pleased it all went smoothly.
super quick dispatch
super quick dispatch where the parcel was received the next day
20 de março de 2026
Resposta da Di Vapor
Thanks, Basil. We’re glad your order was turned round quickly and reached you the next day.
Called to faulty shower valve
Called to faulty shower valve
Sent pictures via e mail quick response
Showed parts available and price
Ordered came quick
One very happy customer
Very good service
20 de março de 2026
Resposta da Di Vapor
Thanks, Bob. we’re pleased we could help identify the right parts from your photos and get everything to you promptly.
Resposta da Di Vapor
Thanks, Gerry. We appreciate your review and are glad the order arrived nice and quickly.
Resposta da Di Vapor
Thanks, Steve. Much appreciated, and we’re pleased everything arrived promptly.
Resposta da Di Vapor
Thanks, Paul. We’re glad it arrived promptly and was just as expected.
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