DNA Insurance Opiniões 

262
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

I would like to say a massive thank you to Toni at DNA Insurance. I was at the point of giving up and taking my business somewhere else because I was having so much trouble with my portal. Toni s... Ver mais

Classificada 5 em 5 estrelas

Toni was absolutely amazing, after other employees of DNA failed to get quotes to us for additional drivers which resulted in us loosing new employee’s twice! We had almost lost hope and interes... Ver mais

Classificada 5 em 5 estrelas

Been insured through DNA for 8 years now, happy with their service and ease of updating vehicles. Helpful and friendly staff, Thomas Rowe dealt with my renewal this year and made my renewal very quic... Ver mais

Classificada 5 em 5 estrelas

Toni from the customer services team helped me out with a small IT problem with issuing my insurance details she was very professional when resolving this the phone communication was also good she... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Corrector de seguros
  2. Agência de seguros

Escrito pela empresa

DNA Insurance Services Ltd has grown organically to its current hugely successful position in the Insurance Market through sheer hard work and determination. The last ten years have seen the company grow year on year to a point where we now have over 10...


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

262 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,7

Todas as opiniões

(262)

88 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fantastic customer service from Gabrielle

Fantastic customer service from Gabrielle.
She sorted out anything I needed with my motor trade policy in a friendly and efficient way. I would highly recommend! 🌟

17 de setembro de 2020
Opinião espontânea
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Resposta da DNA Insurance

Hi Mr Beaton
Thank you for taking the time to leave feedback. We are delighted to read your comments & will pass them on to Gabrielle.
Thanks for choosing DNA & as always if we can help with anything else please contact the team.
Have a great weekend.

Classificada 5 em 5 estrelas

Awesome

Great service from jake very profesional and polite . Made everything very easy for me thank you

20 de agosto de 2020
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Resposta da DNA Insurance

We are delighted to read your comments regarding the experience you had dealing with DNA.
We take great pride in making sure all customers receive the best service.
Have a great day.

Classificada 5 em 5 estrelas

Great experience from start to finish

Great experience from start to finish
Great experience from start to finish. I hate sorting insurance but the team made it so easy and hassle free would definitely recommend

16 de julho de 2020
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Resposta da DNA Insurance

Hi Kerri
We are delighted that we was able to offer you great service today.
As always if the team can help with anything else please contact the office.
Have a nice day.

Classificada 5 em 5 estrelas

DNA was fantastic

DNA was fantastic, been with them 4 years now & everytime I get the best & most professional service. Especially with COVID-19 they have been nothing but helpful! Well done & will always recommend!

16 de julho de 2020
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Resposta da DNA Insurance

Hi Mr Taylor
Thank you for taking time to leave DNA a review & thank you for choosing us for the 4th year.
As always if we can help with anything please contact the team.
Have a great weekend.

Classificada 5 em 5 estrelas

Took out my traders policy excellent…

Took out my traders policy excellent customer service the lady I was speaking to was very helpful. Recommend to everybody!!!

16 de julho de 2020
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Resposta da DNA Insurance

Hi Sam
We are delighted to read your comments regarding the experience you had dealing with DNA. We take great pride in making sure all customers receive the best service.
Have a great day.

Classificada 5 em 5 estrelas

5* Superb

Always a fantastic customer friendly service provided by the DNA staff. Unlike other brokers I’ve been with previously , these guys actually ask what YOU want and find a policy that suits YOUR needs. Always recommend DNA to my friends and family. Keep up the good work guys - it’s nice to deal with people instead of robots 👍🏽

15 de julho de 2020
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Resposta da DNA Insurance

Thank you for taking the time to leave your feedback. We strive to deliver first class customer service, its at the centre of everything we do. Should you need assistance please do not hesitate to contact us on 0344 573 2400 or by email mail@dna-insurance.com. Have a great day

Classificada 5 em 5 estrelas

Took out my traders policy today with…

Took out my traders policy today with Dna insurance, Brilliant service. Spoke to a nice guy called Darren, who was very helpful and even better he was a fellow spurs fan which always helps.

15 de julho de 2020
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Resposta da DNA Insurance

Hi Mr Fowler
Thank you for leaving feedback regarding your experience with Darren.
We are delighted that you found him helpful & will pass on your comments.
If we can assist with anything else please get in touch with the team.
Have a great week.

Classificada 5 em 5 estrelas

Definetly would recomend

My agent was Jake and he was brilliant. It is first year for me in trade and he found price for me which is way bellow the average and it was done really fast even a car insurance policy takes longer....

15 de julho de 2020
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Resposta da DNA Insurance

Hi Deividas
Thanks for leaving feedback regarding your experience with Jake today.
As a company we are pleased to hear you are happy with the service he provided you with.
As always if we can help with anything else then please get in touch.
Have a great evening.

Classificada 5 em 5 estrelas

100% would recommend!!

100% would recommend to anyone. Jake at DNA insurance sorted my insurance with no issues. explained everything to me in detail

15 de julho de 2020
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Resposta da DNA Insurance

Good Morning Mr Selcott
We appreciate you taking the time to leave a review of your experience with DNA.
As a company we are delighted to read you had a good experience & are happy.
We will pass your comments on to Jake.
If we can help with anything else then please don't hesitate to get in touch.
Have a great week.

Classificada 5 em 5 estrelas

Recently renewed my property insurance...

Recently renewed my property insurance with DNA Insurance. Friendly staff competitive prices and call you back when they say they will. Will always use them for my insurance. Thank you

14 de julho de 2020
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Resposta da DNA Insurance

Thanks for taking the time to leave feedback regarding your experience with DNA.
We will pass the comments on to the team.
As always if we can help with anything else please get in contact with us.
Have a good week.

Classificada 4 em 5 estrelas

Very Happy Customer

Just Done my insurance with DNA again and very happy with Darren and all the helpful staff. Very professional helpful and easy to deal with.

13 de julho de 2020
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Resposta da DNA Insurance

Hi Mr Sims
Thank you for taking the time to leave DNA a review.
We are delighted to hear that you are happy with the service you received. As a company we always do all we can to offer the best customer care possible.
If we can help with anything else please get in touch.
Have a great day.

Classificada 1 em 5 estrelas

Rip of company robbing company need to…

Rip of company robbing company need to be closed take your money and cancel your insurance with escuses one dodgy company with dodgy staff.i cancel it before insurance start they charge me 70 pound l report it to the bank as a scamme to get my many back

28 de junho de 2020
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Resposta da DNA Insurance

Hi Mr Sabir
We are sorry to read your comments & will look into the issue for you.
As a company we always do everything we can to offer the best service.
We do not cancel insurances policies for no reason, please contact our customer services team on 0344 573 2400 OR Email: mail@dna-insurance.com & we will be able to discuss the matter further with you.
Have a good day.

Classificada 5 em 5 estrelas

Jake Birrane deserves employee of the…

Jake Birrane deserves employee of the year! After being previously scammed by a different insurance provider Jake went the extra mile to get us an amazing quote. He has put our trust back into this insurance company who we will use again. We would fully recommend him to everyone! We experienced the best customer service, which we have not experienced in several years. Thank you Jake for being professional, caring and friendly! If I could nick him for my company I would do.

19 de maio de 2020
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Resposta da DNA Insurance

Hello Gail, thank you for taking the time to leave a review of your experience with DNA & in particular Jake, we are really pleased to read that he went the extra mile to help you find the right policy. We will pass these comments on to Jake. Have a great week PS: Please don't steal Jake we need him :)

Classificada 5 em 5 estrelas

Very helpful staff

Very helpful staff, thank you Alan for your time.

25 de março de 2020
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Resposta da DNA Insurance

Thank you for leaving feedback regarding your experience with Alan.
We are delighted that you found him helpful & will pass on your comments.
If we can assist with anything else please get in touch with the team.
Have a great week.

Classificada 4 em 5 estrelas

Delivered as they said

Delivered as they said
good reliable communication and guidance

24 de março de 2020
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Resposta da DNA Insurance

Hi Naj
Thank you for taking time to leave such great feedback for DNA Insurance.
As always if we can help with anything else please get in touch.
Have a great day.

Classificada 5 em 5 estrelas

Gabrielle was very helpful

Gabrielle was very helpful
Excellent !!!

19 de março de 2020
Opinião espontânea
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Resposta da DNA Insurance

Thanks for taking the time to leave feedback regarding your experience with DNA.
We will pass the comments on to Gabrielle.
As always if we can help with anything else please get in contact with the team.
Have a good weekend.

Classificada 5 em 5 estrelas

Excellent customer service

19 de março de 2020
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Resposta da DNA Insurance

Thank you for taking the time to leave DNA feedback.
As always if we can help with anything else please get in touch.
Have a great week.

Classificada 5 em 5 estrelas

Gabrielle was awesome!

Gabrielle was awesome!! Help me promptly and professionally!!

12 de março de 2020
Opinião espontânea
logótipo da DNA Insurance

Resposta da DNA Insurance

Thanks for taking the time to leave feedback regarding your experience with DNA.
We will pass the comments on to Gabrielle.
As always if we can help with anything else please get in contact with the team.
Have a good weekend.

Classificada 5 em 5 estrelas

Great customer service,

Great customer service,
Really appreciate
Thanks to Alan

10 de março de 2020
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Resposta da DNA Insurance

Hi Mr Hassan
We are delighted that Alan was able to offer you great service today.
As always if the team can help with anything else please contact the office.
Have a nice day.

Classificada 5 em 5 estrelas

Alan was excellent in cooperation to…

Alan was excellent in cooperation to update my insurance and chase the paper work to be sent soon as to be able not to loose any time because I had to carry on with work.
Thanks for all your support

9 de março de 2020
Opinião espontânea
logótipo da DNA Insurance

Resposta da DNA Insurance

Morning Liviu
Thank you for taking time to leave DNA a review, it is great to read that the service Alan provided was fast & efficient, this is something we aim to deliver for every customer.
As always if we can help with anything else then please get in touch.
Have a great week.

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