DNA Insurance Opiniões 

262
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I would like to say a massive thank you to Toni at DNA Insurance. I was at the point of giving up and taking my business somewhere else because I was having so much trouble with my portal. Toni s... Ver mais

Classificada 5 em 5 estrelas

Toni was absolutely amazing, after other employees of DNA failed to get quotes to us for additional drivers which resulted in us loosing new employee’s twice! We had almost lost hope and interes... Ver mais

Classificada 5 em 5 estrelas

Been insured through DNA for 8 years now, happy with their service and ease of updating vehicles. Helpful and friendly staff, Thomas Rowe dealt with my renewal this year and made my renewal very quic... Ver mais

Classificada 5 em 5 estrelas

Toni from the customer services team helped me out with a small IT problem with issuing my insurance details she was very professional when resolving this the phone communication was also good she... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Corrector de seguros
  2. Agência de seguros

Escrito pela empresa

DNA Insurance Services Ltd has grown organically to its current hugely successful position in the Insurance Market through sheer hard work and determination. The last ten years have seen the company grow year on year to a point where we now have over 10...


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

262 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,7

Todas as opiniões

(262)

88 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Matt saved me £2200 on my renewal 😳 I…

Matt saved me £2200 on my renewal 😳 I was shocked. The bottom line with insurance is no one cares about anything else but the price. An he beat them all by a long way.

25 de novembro de 2025
Opinião espontânea
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Resposta da DNA Insurance

Hi Adam, thank you for taking the time to leave us a great review.

Classificada 5 em 5 estrelas

Matt was very helpful and he said he…

Matt was very helpful and he said he would beat my last quote. Which he did and hopefully we can do more business next year.

21 de novembro de 2025
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Resposta da DNA Insurance

Thank you for taking the time to leave us a great review.

Classificada 5 em 5 estrelas

Matthew is the best i have ever dealt…


Matthew is the best i have ever dealt with and very honest, we had issues getting quick turnarounds on quotes and he got the job done same day!

13 de novembro de 2025
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Resposta da DNA Insurance

Thanks for the great review!

Classificada 1 em 5 estrelas

No recommend this broker

No recommend this broker. Worst experience waiting for my renewal to go different broker

6 de novembro de 2025
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Resposta da DNA Insurance

Thank you for your feedback and we are obviously disappointed that you have had cause to raise an issue. We can see form our records that you had an ongoing complaint at the time of posting your review which was being investigated at the time and was subsequently closed to the satisfaction of all parties. We hope that you may consider our services again in the future.

Classificada 5 em 5 estrelas

DNA insurance the best broker around

DNA insurance the best broker around. Thomas was very helpful and answered all my questions.I Have been with them for 3 years and I’ve had no issues at all.
Highly recommend getting motor trade insurance through DNA

3 de novembro de 2025
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Resposta da DNA Insurance

Thank you for taking the time to leave us an amazing review.

Classificada 5 em 5 estrelas

I have been with DNA insurance for some…

I have been with DNA insurance for some time now and Tom went above and beyond to get me the best cover, I would recommend 👌

27 de outubro de 2025
Opinião espontânea
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Resposta da DNA Insurance

Hi Nick, thank you for the great review.

Classificada 5 em 5 estrelas

DNA did the legwork and got me a new…

DNA did the legwork and got me a new quote for my insurance at a very competitive price. The advisor that dealt with me by phone was extremely professional and we got my renewal done in no time at all.

24 de outubro de 2025
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Resposta da DNA Insurance

Thanks for the amazing review James!

Classificada 5 em 5 estrelas

Spoke with matthew carpenter today

Spoke with matthew carpenter today, gave me a very competitive price for insurance he was very polite and professional
thanks again

17 de outubro de 2025
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Resposta da DNA Insurance

Hi Patrick, thank you for the amazing review!

Classificada 5 em 5 estrelas

Aaliyah Garber was amazing with her…

Aaliyah Garber was amazing with her help. When no one else would help me or put the phone down on me Aaliyah garber made sure that I recieved the help i needed and done it in the time frame i needed it for she was truthful in everything she said and understood all of my circumstances. She ensured she called me as soon as she heard from the insurance companies and was overall a massive help and gave me a lot of peace of mind as i was struggling with the other employees deeply as they were not very helpful.

15 de outubro de 2025
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Resposta da DNA Insurance

Thank you for the fantastic review Frank.

Classificada 5 em 5 estrelas

Professional

Professional, swift service. Would recommend

13 de outubro de 2025
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Resposta da DNA Insurance

Hi Mark, thanks for the great review!

Classificada 5 em 5 estrelas

Jack especially was amazing

Jack especially was amazing. Was easy to work with and got me the best deals. Highly recommend DNA and ask for jack.

10 de outubro de 2025
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Resposta da DNA Insurance

Thanks for the fantastic review Sunil.

Classificada 1 em 5 estrelas

Worse ever insurance company iDNT…

Worse ever insurance company iDNT RECOMMENDED THEM

10 de outubro de 2025
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Resposta da DNA Insurance

We’re really sorry to hear you have been left disappointed with our service on this occasion. We have been in contact and explained the reasons for the underlying insurer issuing a cancelation. Adding a vehicle to the MID that does not belong to you is against the terms of your policy. We have escalated this to the underlying insurer but unfortunately, the cancelation has still been issued.

Please do not hesitate to contact us if you would like to discuss this further or would like to look for another policy for you.

Classificada 5 em 5 estrelas

Matthew has been outstanding in…

Matthew has been outstanding in sourcing us a cover. We are a relatively new business, so this was a challenging undertaking, but it was delivered, and it was delivered in a very quick and professional manner. I would 100% recommend.

8 de outubro de 2025
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Resposta da DNA Insurance

Thank you for taking the time to leave us a great review!

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