Douglas Forest & Garden | DFG.ie Opiniões 

63
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Wonderful attention to my queries. ALL my EGO tools are fab, work every time and have long battery life. I could not find the envelope with small parts when I was assembling my newest piece… I called... Ver mais

Classificada 5 em 5 estrelas

Our whole family have been dealing with DFG for many years. From purchasing lawnmowers, garden equipment, children’s outdoor toys to annually servicing our lawnmower, we have always had a good experie... Ver mais

Classificada 5 em 5 estrelas

After a week of using the STIHL HS 45 and HL 94 tools, I can say with great satisfaction that they were an excellent choice. They fully meet my expectations in terms of power and cutting precision. I... Ver mais

Classificada 4 em 5 estrelas

I found the staff at the Cork shop extremely helpful & their advice to be helpful & relevant. Recently bought a small battery operated lawnmower for my small lawn & about a year ago bought a battery o... Ver mais

Informações sobre a empresa

  1. Loja de corta-relvas

Escrito pela empresa

Official Stihl Dealer In Cork. Browse our products online including lawmowers, strimmers, tractor lawnmowers, chainsaws & more. Visit in store in Frankfield Cork


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

63 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(63)

47 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fantastic Service / Great product

Highly recommend this company.
Visited the shop and was met by very friendly staff willing to provide good advice.
Explained to them what I wanted and they helped me choose the right lawnmower for what I needed.
I'll definitely will be back

21 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very professional & friendly business

Our whole family have been dealing with DFG for many years. From purchasing lawnmowers, garden equipment, children’s outdoor toys to annually servicing our lawnmower, we have always had a good experience. Their prices are competitive and their customer service has never once let them down. They are a wealth of knowledge. Walking through their doors, you’ll be greeted with a smile and a chat. Would highly recommend this company to anyone.

26 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Well informed

Well informed, experienced and stocking everything you need for forest and garden maintenance and leisure

25 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

New review

Hi Greg
I went by the name on the top of my repair docket which is "Douglas forest and garden", Frankfield, Cork. I find it hard to believe there is no connection between the two businesses with almost identical names and sitting alongside each other but Im sorry if I got it wrong. I dont want to mess with your business as I have purchased there in the past and found your product to be of excellent quality so I removed the review. In its place I leave a five star review because the lawnmower that I purchased from you many years ago is still going strong.

6 de julho de 2022
Opinião espontânea
logótipo da Douglas Forest & Garden | DFG.ie

Resposta da Douglas Forest & Garden | DFG.ie

Hi Anthony

We at Douglas Forest and Garden do not own or run a workshop. The Repair workshop in the buildings next to us in the yard here is owned and run by somebody else. The staff and owners there have absolutley nothing to do with us here in Douglas Forest and Garden. If it was a good quality stihl product the warranty and repair is done here in house by us , any other repairs to different brands is not done by us.
The business you are reffering to is called "Douglas small machine services ltd" , we would appreciate if you could remove the negative unfair comment wrongly made against our company please?

Regards
Greg
DFG

Classificada 5 em 5 estrelas

Highly recommend this business after my…

Highly recommend this business after my first interaction with them. I was looking for a specific part for an old lawnmower, with difficulty, until I contacted this company. They went out of their way to source and order the part for me. They were the only company to offer me this; everyone else told me the part was obsolete. Collected the part today after contacting them Friday. Top class to deal with and could not have been more helpful. While there I saw that they have a vast range of parts and bits and pieces for lawnmowers, strimmers etc- will definitely return for future purchases as they are highly likely to meet my needs and were a pleasure to deal with.

12 de maio de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Visited store with a Pro Saw MS 461…recall

Visited store with a Pro Saw MS 461 inquiring about a Stihl recall for leaky fuel line.
My saw serial number is in the recall list.
They claim no knowledge of any recall even though it's on Stihl website.
Owner only wanted to lecture but not listen.
Don't trust them nor Stihl any more.
Saw for sale now next one will be a Husky

Stihl website recall serial numbers:173092800 to 181993952.
My saw 181825650.
Saw purchased from you and supplied by Origo to you.

5 de agosto de 2020
Opinião espontânea
logótipo da Douglas Forest & Garden | DFG.ie

Resposta da Douglas Forest & Garden | DFG.ie

Now Now Mr Kelly , Please tell the truth and stop telling porkies.

1. You were told by Stihl Ireland that your saw serial number DID NOT fall into the recall,and it was a way earlier model that were effected yet you came to our shop and gave our staff in the workshop a lot of abuse when you were asked to leave the saw with us and they will double check up on the recall for you.

2. When you asked to speak to the owners of the business we continually asked you what was the problem and we tried to explain what we were going to do for you but you would NOT listen to a word we tried to say. We were very calm with you even thou you were extremely agitated and aggressive.

3. That said saw was not even purchased here by you or whom ever sold you the saw but we were going to help you if you let us speak.

4. We thank you for our very first rating on Trust pilot and will now trive to get a better rating of 1 star that you think this business deserves. Onwards and upwards

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