The building was modern and very well-equipped! The staff was really attentive to our needs and always ready to help. The only major thing that bothered me was the amount of maintenance work done th... Ver mais
A empresa respondeu
Localização
Alterar localização1 Bond Street, Coventry, CV1 4FQ Coventry, United Kingdom, GB
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Leia as opiniões dos outros
I can‘t find my delivery，eventhough the picture by delivery man which truly sent to the reception
A empresa respondeu
Everything is good, the room is comfortable, the facilities are very complete and all the staff are friendly.
A empresa respondeu
Don’t waste your year selecting the awful accommodation like this
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Stylish, purpose-built student homes designed with you in mind. From move-in support to on-site maintenance, we’re here to make your uni life easy, safe, and memorable. We build and manage our spaces -so every detail works for you.
Informações de contacto
1 Bond Street, Coventry, CV1 4FQ, Coventry, United Kingdom, Reino Unido
- +4402476633188
4,0
Bom
10 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 85% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Downing Students - Coventry - City Village
Thanks so much for your kind review!
I can‘t find my delivery
I can‘t find my delivery，eventhough the picture by delivery man which truly sent to the reception
4 de outubro de 2025
Resposta da Downing Students - Coventry - City Village
Hello Lili, thank you for your review. We take all feedback seriously and would like to investigate further. We can’t connect your name to any existing bookings at City Village. Please come and see us at reception so we can get some more information.
Resposta da Downing Students - Coventry - City Village
Hi Yiwen, thanks for your review! We're really glad you enjoyed your experience with Downing Students.
The Downing Students Team
Experience
Very pleasent environment with lovelyahd helpful staff and abundance of opportunities on where to spend time in the facility. Easy to communicate and agree, fast application processing and flexibility.
11 de agosto de 2025
Resposta da Downing Students - Coventry - City Village
Hi Victor
We're delighted to hear you've had such a positive experience at City Village. It’s great to know our team has made you feel welcome and that you’re enjoying the spaces and opportunities around the building.
We’re especially pleased that the application process felt smooth and flexible- that’s exactly what we aim for.
If there’s ever anything you need, we’re always here to help!
City Village Team, Downing Students
Quick response to any reported…
Quick response to any reported maintenance, 24-hr printer which is very convenient
11 de agosto de 2025
Resposta da Downing Students - Coventry - City Village
Hi Chenxing, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your accommodation and found the gym, kitchen, and flat size to your satisfaction. It's also great to know that our maintenance team was responsive and that you appreciated the events and community atmosphere we strive to create.
Your kind words about our staff mean a lot to us-we’ll be sure to pass them on to the team. We're always looking for ways to enhance the resident experience, so your feedback is truly valued.
If there’s anything we can do to support you further, please don’t hesitate to reach out.
Everything is good
Everything is good, the room is comfortable, the facilities are very complete and all the staff are friendly.
4 de agosto de 2025
Resposta da Downing Students - Coventry - City Village
Hi Zhe, We’re really glad to hear you had a great experience staying at City Village. It’s always rewarding to know our team and facilities helped make your time with us enjoyable.
We appreciate you taking the time to share your feedback- it means a lot to us!
City Village, Downing Students Team
Resposta da Downing Students - Coventry - City Village
Hi Q,
Thank you for your feedback. We're really sorry to hear that your experience didn’t meet expectations. We understand how important it is to feel comfortable and supported in your accommodation, and we regret that this wasn’t the case for you.
Please know that we’re taking your concerns seriously and reviewing what happened to ensure improvements are made. If you’re open to it, we’d welcome the chance to speak with you directly and offer support where we can.
The Downing Students Team
Lovely accommodation
Lovely accommodation, everything is perfect. Staff are very friendly and nice too.
4 de agosto de 2025
Resposta da Downing Students - Coventry - City Village
Hi Honghui,
Thank you for your kind feedback. We're so pleased to hear you're enjoying your time at City Village and that everything has been meeting your expectations.
It’s great to hear that our team has made a positive impression- we’re always here to support you and make your stay as comfortable as possible.
If there's anything you ever need, please don’t hesitate to reach out.
City Village Team
An overall good experience despite the maintenance work noise
The building was modern and very well-equipped! The staff was really attentive to our needs and always ready to help.
The only major thing that bothered me was the amount of maintenance work done throughout the year, especially from September to December 2024: I would always be woken up by drilling sounds at around 8 during weekdays.
21 de setembro de 2024
Resposta da Downing Students - Coventry - City Village
Hi Nino,
Thank you for sharing your experience. We're really pleased to hear you enjoyed the building and felt supported by our team throughout your stay.
We’re truly sorry the maintenance noise affected your mornings. While the work was necessary to keep the building in top condition, we understand how disruptive it can be and appreciate your patience during that time.
Your feedback is incredibly valuable, and we’re working on ways to better manage future maintenance to minimise the impact on residents.
Thanks again for your kind words- we hope to welcome you back soon!
Very good
Very good. The reception is helpful and the maintenance is really fast.
4 de agosto de 2025
Resposta da Downing Students - Coventry - City Village
Hi Yijia, thank you for your positive feedback, we are glad to hear you had a great experience staying at City Village. It’s always rewarding to know our team and facilities helped make your time with us enjoyable.
We appreciate you taking the time to share your feedback- it means a lot to us!
City Village team
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