Absolutely shocking customer service skills, treats customers like they're not a part of his business. Placed an order, no confirmation of delivery date, sent email, got a reply with no apology,... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Absolutely shocking customer service skills, treats customers like they're not a part of his business. Placed an order, no confirmation of delivery date, sent email, got a reply with no apology,... Ver mais
A empresa respondeu
I ordered and paid for a steering damper and kit for my mt09 was emailed and told out of stock and on back order but was offered a different colour to which I agreed then only to be told they had no s... Ver mais
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Expecting customers to cover the cost of returning faulty products for an exchange! Consumer rights act 2015 states: the consumer has the right to repair or replacement (see section 19(3... Ver mais
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I’ve used Dr Bikes everytime I’ve needed brake pads, they are fast and reliable, never had an issue with quality or delivery. It’s such a simple process with them. And there’s also a discreet delivery... Ver mais
One of the UK's leading sellers of Motorcycle Parts and Clothing
Unit 2 Pressmore Lodge, Ashley Green Road, HP5 3PF, Chesham, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 95% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This is a great addition. I find that the Sena can become disconnected from people I'm riding with, when the satnav cuts in. It's now really easy to reconnect and adjust the volume.
A pleasure to do business with.sweets were a nice touch as well.problem free.item does exactly what it says on the box.if you need any motorcycle parts,you can’t go wrong with Dr bikes.
Great product, goods comms, delivery time as promised, would use again
Fantastic company fantastic to deal with.
Not fitted the item yet but used one on other motorbike.
Kept me informed when part were on back order.
Drbikes were fast in their replies, and straight to the point. I ordered some parts from Australia and it came within a week. Would definitely recommend.
DR Bikes were awesome to deal with. Fast emails. Competitive pricing. Fmf exhaust was shipped from the UK to Australia in 4 days once order was processed. No problems at all and highly recommended.
First class service, pleasure doing business
Easy to use website, super fast delivery
Would recommend.
Best place to get parts especially gsxs1000, why would you want any other bike anyway 🤔 😜
Bought from these guys plenty of times, spent couple of grand now with them and I'll keep buying.
Customer service is spot on and couldn't ask for better service 👌.
Seen a couple of these bad reviews and was like how considering every purchase has been bang on, think you'll always going to get few bad customers who think they're right.
If your not a lemon of a customer then get buying from these guys, they're spot on .
Thanks to Daniel and his team.
Absolutely faultless. Spoke with Daniel to order an exhaust system from Arrow. Extremely helpful and quick responses, was very honest and accurate with delivery times. First class customer service. Also ordered coolant a few days after due to an issue and managed to get the coolant delivered very quickly!
Gilles Tooling fit and finish is always spot on, DRbikes communication and shipping all good
Just bedded in these pads and wow what a difference (with new fluid bled through too) they really will stop you on the spot!
Super fast service and cheapest around, why go anywhere for bike parts, many thanks
Good price, fast delivery, and the Healtech gear indicator is a brilliant bit of kit - easy to install and works really well.
The guys that work here are awsome and really know there stuff. I phoned up regarding parts for my motorbike and after ordering the parts the parcel turned up quicker than It should have, plus it came with sweets. Will be purchasing more in the near future thank you.
Fast service at a good price and even recieved some freebies
Excellent service. The team at DR Bikes communicated promptly and resolved an issue with the delivery very promptly. I would definitely consider DR Bikes again.
I have never received it.
Royal Mail says it’s been delivered but there’s no proof and they can’t find anything. The seller would not engage with them, so I’ve lost £50.
Update: You still have not engaged. Could I please have that “geotag”. There’s no proof of delivery - no signature, no photo, no reply from you. Sadly, you had not really cared much, apart from the reply under this review, which shows very low corporate culture. Hence the review. I’m still £60 out of pocket.
Update: I have just received a letter from the Royal Mail with apologies that actually acknowledges that there was a failed delivery “according to evidence reviewed”. However, it’s the seller who needs to make a claim. There’s still no reply, no offer of refund nor redelivery, only a passive-aggressive comment that you will “leave it now”. Under the Consumer Rights Act 2015, you’re responsible for making sure my order is delivered to me at my address and I didn’t agree to it being left anywhere, so the ball is in your court. I can’t make a claim with Royal Mail myself. What a bunch of time wasting, ignorant and oblivious to their obligations shady merchants.

Resposta da Drbikes
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