Dream Deals Holidays Ltd Opiniões 

SCAM SCAM SCAM!
DO NOT BOOK!
Promises you great package at beginning and takes your money but then doesn’t deliver. No references are given for flight or hotels, just a random edited document that they do themselves. I chased up continuously. I contacted hotel for earlier check in two days prior to flying out and hotel confirmed the travel agent had cancelled my booking - when chasing this up with both Karan and Imran they both accused me of being the issue and having issues continuously and that everything is booked properly. They then threatened to refund my trip and when I agreed as I didn’t trust things were booked properly they threatened to cancel all 21 of my family Members even though they were booked separately and completely separate to me. Very unprofessional.
They promised transfers - which weren’t appropriately booked and continually having to chase them up for
Confirmation. They expected my five year old daughter to sit in my
Lap for transfers even though I was 32 weeks pregnant.
When arriving at hotel they didn’t have confirmation for our reservation as initially suspected - then had to spend several hours during the holiday for them to sort this out too which led to only booking us for one night initially then sorting rest of booking out. Continuously were passive aggressive and dismissive to legit concerns that were being raised
Do not be tempted by their “cheap”
Prices as the headaches that come with it is not worth it. Please save your own sanity and money and book with alternatives!
Poor disgusting service! Threatened behaviours all recorded. Never will use them again - been on many holidays with different providers never experienced such rubbish service that these guys have provided.

Helpful and great online price. Resolved any issues.

Serra has always provided a really good service and my family have booked numerous flight tickets through her in the last few years.

Avoid this company at all costs.
We paid in full for flights and were issued confirmations and boarding passes, only to be told at the airport that the tickets had not been paid for. We were forced to repurchase tickets at significant cost just to travel. This was extremely stressful, especially with children.
Communication throughout was poor—constant chasing, vague responses, and no accountability. We were repeatedly reassured everything was fine, yet faced serious issues at the airport, including being questioned, which was both embarrassing and unacceptable.
There is also a serious lack of transparency. Different agents appeared to use false or inconsistent names, making it unclear who we were actually dealing with.
On top of this, a separate Spain holiday booking through them was also a poor experience, showing a clear pattern of unreliable service.
The refund process has been just as bad. They delay, deflect, and do not properly issue refunds, even when clearly owed.
Overall, very poor reliability, professionalism, and customer care. Proceed with extreme caution

A BIG SCAM – Please Avoid Dream Holidays at All Costs!

Our experience with Dream Holidays has been extremely stressful, disappointing, and financially damaging. This company completely plays with people’s emotions and travel emergencies just to make money.

In the beginning, they act very polite and promise cheap flight tickets and “special discounted fares.” They gain your trust by saying they are holding tickets at a low price, but once you make the payment, the real nightmare starts.

The ticket prices suddenly change, hidden charges appear, and they keep demanding more money. The final amount becomes something you never imagined. Because of their false promises and unprofessional behavior, we lost a lot of money and our entire travel plans were disturbed.

We faced:

* Last-minute stress and confusion
* Constant changes in ticket pricing
* Mental tension and headaches
* Disturbed family travel plans
* Financial loss because of their manipulation

Mr. Vijay, who handled our booking, continuously misled us. He kept saying the tickets were confirmed at discounted prices, but after payment, he started changing statements and playing games with our travel schedule. Every conversation felt dishonest and misleading.

This company takes advantage of people, especially during urgent travel situations. Instead of helping customers, they create panic and pressure to extract more money.

Please be very careful before trusting Dream Holidays. We genuinely do not want others to suffer the way we did. This has been one of the worst travel booking experiences ever.

DO NOT TRUST THEIR INITIAL PROMISES.
SAVE YOUR MONEY, TIME, AND PEACE OF MIND.
Please avoid this company completely.

Dream Holidays Ltd – SCAMMERS

Everyone who has been a victim of Dream Holidays Ltd, also known as Lov Holidays or Holiday Love, needs to report it to Action Fraud immediately. Authorities are currently building a case, and the more people who come forward, the sooner they can be shut down and held accountable.

Bilal Ahmad, the company “director,” was previously imprisoned in 2016 for another fraud operation — this information is publicly available online.

This company operates by booking your flights and then cancelling them, sometimes even at the last minute — including when you’re already at the airport.

They provide false information, make up different stories, and often try to blame the airline. In many cases, they send you flight details and even allow you to receive boarding passes — only to cancel the booking afterward.

Airlines have reported that this company is using stolen credit cards to book flights, keeping the money you’ve paid them.

The address listed in Ruislip is fake. The landlord has confirmed they have never heard of the company, despite multiple victims turning up at the location trying to recover their lost money.

They have also attempted to withdraw additional money from victims’ accounts weeks or even months after the original payment.

⸻

🔴 If you have been scammed by this company, REPORT IT TO ACTION FRAUD IMMEDIATELY.

I would like to raise a formal complaint regarding a deeply distressing and costly experience I endured due to the negligence and fraudulent behavior of a travel agency named Dream Holidays, located at 2nd College House, 17 King Edwards Road, Ruislip, HA4 7AE.

In November 2024, I purchased a flight ticket for £880 through this agency to travel for a significant personal occasion—my late mother’s first death anniversary on 7th May 2025.

Despite numerous follow-ups, I was repeatedly reassured by the agency that my ticket would be issued. A man named Vijay even guaranteed that the ticket would be provided by 30th April 2025, but that promise was never fulfilled. On the day of travel, I had still not received my ticket. After countless calls and attempts to contact them, both of my phone numbers were blocked by the agency, making further communication impossible.

Due to the urgency of the situation, I booked a new ticket through Booking.com for £980, but unfortunately, that booking also fell through. In the end, I had to purchase a one-way ticket with Air India for £890 at the last minute.

On the day of departure from Heathrow Airport, my Air India flight was delayed by 90 minutes, causing a tight connection. Upon landing, Air India staff expedited my transfer to the connecting flight. During security screening, I followed all standard procedures, placing my belongings in trays as required. After collecting them in a rush, I boarded the flight as the last passenger.

However, upon arriving in Colombo, I discovered that my wallet had been tampered with, and £1,200 in sterling currency was missing—presumably stolen during the security screening process. I immediately reported the issue to the airline crew, who acknowledged that such incidents have been documented before and mentioned having seen documentaries on similar thefts.

For my return journey, I had to spend another £710, bringing my total travel expenses to £3,770—a significant increase from the original planned expense of £880.

This entire ordeal has not only caused emotional distress but also wiped out my hard-earned savings. It is appalling that Dream Holidays, despite numerous negative reviews and complaints, continues to operate, offering deceptively cheap fares to lure unsuspecting customers. Their landline number is no longer functional, and affected individuals like myself are left with no support or recourse.

I urge everyone: do not book flights through Dream Holidays. Their business practices are unethical and exploitative.

If any legal professionals come across this message, I kindly request your guidance on how we can recover our financial losses and hold these parties accountable.

Thank you for taking the time to read this.

❌ Scam Alert – Avoid This Company at All Costs

I booked what I thought was a genuine holiday package through a company claiming to be Dream Holidays (also used names like Holiday Love), but it turned into a complete nightmare.

After paying a £245 deposit, they began demanding thousands more without providing proper booking confirmation. When I asked for official documentation and transparency, they became aggressive, evasive, and sent threats — saying they would “flag me with airlines” as a defaulter.

They processed the payment through a company called MamoPay using a disguised name on the invoice. When I refused to pay more without written confirmation, they tried to withdraw £2,439 and £500 without my consent.

I have reported them to Action Fraud UK and my bank (Santander) who have cancelled the card and are investigating.

I am writing this review to protect other families from going through the same stress, lies, and financial loss.

⚠️ DO NOT TRUST THEM. Do not pay anything until you have full verified confirmation from the airline and hotel — not just screenshots.

I am opertor ans they take my services of £400 and then chargeback

Disgusting

Review for Dream Holiday Ltd – Extremely Disappointing Experience

I had an incredibly disappointing experience with Dream Holiday Ltd, and I feel compelled to warn others before booking with them. From the start, the customer service was subpar, but the real issue was the outright rudeness and unprofessionalism of Mr. Vijay Kumar.

When I reached out with a simple inquiry about my booking, Mr. Kumar was dismissive and condescending. Instead of addressing my concerns, he spoke in an abrupt and impolite manner, making me feel as if I was an inconvenience rather than a valued customer. His tone was unprofessional, and he showed no willingness to help resolve the issue.

Additionally, the overall service from Dream Holiday Ltd fell far below expectations. There were multiple miscommunications, delays, and a complete lack of accountability when things went wrong. When I tried to escalate my concerns, I was met with more indifference.

A holiday is supposed to be a pleasant and stress-free experience, but dealing with Dream Holiday Ltd—particularly Mr. Vijay Kumar—was nothing short of frustrating. I would strongly advise against using this company if you value good customer service and professionalism.

Avoid Dream Holiday Ltd – Incompetent and Rude Service

I had a terrible experience with Dream Holiday Ltd and would strongly advise against using their services. I booked a flight through them and paid a deposit, only for them to completely mishandle my booking due to their own incompetence. When I tried to get the issue resolved, they refused to take responsibility and, worse, refused to refund my deposit.

Mr. Vijay Kumar, in particular, was shockingly rude and unprofessional. Instead of addressing the mistake their company made, he was dismissive, condescending, and completely unwilling to help. His attitude made an already frustrating situation even worse, as he showed no concern for customer satisfaction and acted as if I was the problem rather than their poor service.

Dream Holiday Ltd is an unreliable and dishonest company that fails to deliver on its promises. If you value your money and want to avoid unnecessary stress, stay far away from them. There are far better travel agencies out there that actually respect their customers.

Can someone reach out to me as I have issues with this airline and wanted to speak to anyone who’s been a victim of fraud. I have lost a lot of money and want to get hold of these crooks.

Absolutely awful travels agency. They had given my parents the worst experience by first changing their flights with a days notice. Second providing a scammer driver to take them to the airport and especially their operator Maria making false promises and causing massive inconveniences. They had further carried on to give attitude after providing many different bank accounts to provide payment as well as promising my parents £100 if they sort taxi out for themselves which they have not yet paid from November. They then create fake 5 star reviews to try to level out their page. Please beware of such company like this as their service is unprofessional and money hungry. You can see after this review they’ll get their team to create fake 5 star reviews. Don’t fall for their facades. If 0 was an option I’d press that.

Shahid, Anna and Sophie are very wicked people. They take pleasure into scamming people of our hard earned money. After telling us our flight has moved from 19th December 2024 to the 22nd Dec 2024, I wake up to texts from Dream holiday ltd on the 23rd...it said Good morning mam". I would like the victims to all report the the BBC and police.
99 days for the thief and 1 day for the watch man.

These people are scammers and thief… They will give you a ticket then cancel it in within 48 hours. Please DONT DO ANY BUSINESS WITH THIS COMPANY!!!

J have been travelling to different destinations and with different travel agents. But Raj dream is the best. I have given him 5 STAR review. He is is always there to assist with any issues. Thank you Raj

I have made several ticket purchases to the Caribbean for myself and other family members and I must say it was a five star experience. Shahid my agent was very professional, courteous and nothing was a bother for him; whether it was to check on or carry out extra searches for tickets at reasonable price. An amazing chap with quality customer service skills. Thanks for looking after our travel tickets.

I had a great experience with the staff to attend to me (Anna). She has good customer service skills and well approachable .

Avoid at any cost. This company is a scam, all Google reviews are fake. Never give your bank card details to so called agent.

they took money from my brother and claimed they booked a ticket, it was all a lie, we went to the airport on Tuesday 12/12 and then they told us they had booked another ticket after getting to Heathrow, they lied that the airline cancelled, please note, he had paid for the ticket a few months ahead, then they booked Air France with stolen credit cards, he got to the airport today and air France provided details of the stolen card please do not book with this company, the company