Samantha was very informative & helpful as we required 2 mattresses for 2 different people. She provided us with a good range of options that met our needs & at price points within our budget. Overall... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great quality medium firm mattress. Good for side sleeper. Also purchased a temper cool touch pillow, which is not too hard but very supportive. Staff in store very helpful. Placed order in store. Del... Ver mais
I went to the Banbury store today with my elderly mother in law to purchase a mattress. We were welcomed by Sylvia who took us through various types of mattresses. Sylvia’s customer service was... Ver mais
Assistant very informative The body scanner an excellent idea choosing the right bed for me. Email updates letting me know date and time my mattress would arrive. Delivery on time, my only concern was... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
George Street, OX16 5BH, Banbury, Reino Unido
- 01295585895
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had a very positive experience with…
I had a very positive experience with all of the Dreams staff that assisted me. I visited on two separate occasions and each time was met with helpful people who knew what to suggest etc. and made me feel at ease, choosing on my own. Thank you so much. I also appreciated the delivery process which went smoothly.
My wife and I were treated with Respect…
My wife and I were treated with Respect and the 2 ladies in the Banbury store couldn't be more helpful, and the delivery people were very helpful and were very Respectful, we are very pleased with our new Bed Frame,
We recently had a a misunderstanding…
We recently had a a misunderstanding with Creation, the finance company who insisted that we had underpaid. We went to Dreams in Banbury where we bought the goods and spoke to Aggie to see if the problem could be sorted. She went to so much trouble and with patience and skill sorted the problem for us. Big thank you as we were getting nothing but unhelpfulness from Creation (who had made a mistake)!
Tempur mattress is very comfortable.
Tempur mattress is very comfortable.
It would have been good when purchasing mattress if your staff could have answered my question, I asked if electric blankets could he used with Tempur mattresses, I had to Google the answer as they did not know!!
The store had a relaxing atmosphere and…
The store had a relaxing atmosphere and made it easy to try different beds. I found exactly what I needed.
Excellent product and service
Good product. Knowledgeable staff. Superb delivery service. Could not fault the whole experience.
We were able to try mattress out and so…
We were able to try mattress out and so we got a good one
Superb delivery and setting everything…
Superb delivery and setting everything up. People were extremely helpful and cheerful. My thanks to all.
We were helped in the store and offered…
We were helped in the store and offered sensible and appropriate advice by Emma.
Sweet Dream's
Very helpful, friendly staff who made sure that we purchased the correct mattress.
Very happy with our new divan and mattress.
Very satisfied !
My sales experience with Emma was very good. She was knowledgeable and helpful. The delivery was excellent! Last time I had a new mattress they struggled up the steep stairs. The delivery team kept me informed, arrived on time and delivered and set up two mattresses in no time at all ! Friendly and efficient . My new mattress is very comfortable and appears to be helping my bad back? Thank you !
Colleague at Banbury store extremely…
Colleague at Banbury store extremely knowledgeable and helpful
Bedroom furniture
All good, bedside cabinet is what I expected. I Already have one, so wanted to get another so it matched either side of the bed.
Good quality, soft closing doors.😄
Our need as a family was perfectly met
Our need as a family was perfectly met. order arrived early as expected, very good communication and excellence service rendered. I recommend
Poderá usar IA para responderLer mais
Rubbish quality
Mattress upon recommendation is appallingsprings coming through already after 2 months

Resposta da Dreams - Banbury
The ordering and delivery were good.
The ordering and delivery were good.
But the depth of the mattress was only 8 inches deep. Not 9 inches as specified.
So had to buy a topper
Excellent experience
Excellent experience. Friendly, helpful store assistants. All went smoothly. Smart, helpful and efficient delivery men. Will recommend. Pleased with my mattress.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







