Dreams - Banbury Opiniões 

176
TrustScore: 4.5 em 5

4,6

George Street, OX16 5BH Banbury, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Samantha was very informative & helpful as we required 2 mattresses for 2 different people. She provided us with a good range of options that met our needs & at price points within our budget. Overall... Ver mais

Classificada 5 em 5 estrelas

Great quality medium firm mattress. Good for side sleeper. Also purchased a temper cool touch pillow, which is not too hard but very supportive. Staff in store very helpful. Placed order in store. Del... Ver mais

Classificada 5 em 5 estrelas

I went to the Banbury store today with my elderly mother in law to purchase a mattress. We were welcomed by Sylvia who took us through various types of mattresses. Sylvia’s customer service was... Ver mais

Classificada 5 em 5 estrelas

Assistant very informative The body scanner an excellent idea choosing the right bed for me. Email updates letting me know date and time my mattress would arrive. Delivery on time, my only concern was... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • George Street, OX16 5BH, Banbury, Reino Unido

  • 01295585895

4,6

Excelente

TrustScore: 4.5 em 5

176 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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4,6

Todas as opiniões

(176)

14 190 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I had a very positive experience with…

I had a very positive experience with all of the Dreams staff that assisted me. I visited on two separate occasions and each time was met with helpful people who knew what to suggest etc. and made me feel at ease, choosing on my own. Thank you so much. I also appreciated the delivery process which went smoothly.

19 de dezembro de 2025
Classificada 5 em 5 estrelas

We recently had a a misunderstanding…

We recently had a a misunderstanding with Creation, the finance company who insisted that we had underpaid. We went to Dreams in Banbury where we bought the goods and spoke to Aggie to see if the problem could be sorted. She went to so much trouble and with patience and skill sorted the problem for us. Big thank you as we were getting nothing but unhelpfulness from Creation (who had made a mistake)!

4 de dezembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Tempur mattress is very comfortable.

Tempur mattress is very comfortable.

It would have been good when purchasing mattress if your staff could have answered my question, I asked if electric blankets could he used with Tempur mattresses, I had to Google the answer as they did not know!!

29 de novembro de 2025
Classificada 5 em 5 estrelas

Sweet Dream's

Very helpful, friendly staff who made sure that we purchased the correct mattress.
Very happy with our new divan and mattress.

3 de outubro de 2025
Classificada 5 em 5 estrelas

Very satisfied !

My sales experience with Emma was very good. She was knowledgeable and helpful. The delivery was excellent! Last time I had a new mattress they struggled up the steep stairs. The delivery team kept me informed, arrived on time and delivered and set up two mattresses in no time at all ! Friendly and efficient . My new mattress is very comfortable and appears to be helping my bad back? Thank you !

22 de agosto de 2025
Classificada 1 em 5 estrelas

Rubbish quality

Mattress upon recommendation is appallingsprings coming through already after 2 months

8 de junho de 2025
logótipo da Dreams - Banbury

Resposta da Dreams - Banbury

Dear Mr Gibbons

Thank you for your email. I am sorry you are not getting on your with new mattress. Please accept my apologies for any inconvenience this matter is causing you. 

I have sent you an email with a suggested resolution that I hope you will deem as acceptable.

Should you need any further help or assistance, please do not hesitate to contact me.

Many thanks

Peter

Classificada 5 em 5 estrelas

Excellent experience

Excellent experience. Friendly, helpful store assistants. All went smoothly. Smart, helpful and efficient delivery men. Will recommend. Pleased with my mattress.

13 de junho de 2025

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