Excellent selection of beds in showroom with very knowledgeable and helpful staff. Prompt delivery by more really helpful staff. Really pleased with the bed & mattress we bought.
Localização
Alterar localizaçãoUnit 3 Mero Retail Park, Lower Bristol Road, BA2 3GL Bath, GB
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Leia as opiniões dos outros
My father had exceptional service a couple of days about with a gentleman called Matthew at the Bath location. Great attention to detail, very pleasant and great service all round. When he visited a... Ver mais
I can highly recommend Dreams, the service in the shop was great. Connor knew his stuff! He was friendly and very helpful without being pushy. The delivery guys were professional and kind….my stairs a... Ver mais
Good and comfortable
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Unit 3 Mero Retail Park, Lower Bristol Road, BA2 3GL, Bath, Reino Unido
- 01225255688
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Really good products & really helpful staff, both in showroom & with delivery
Excellent selection of beds in showroom with very knowledgeable and helpful staff. Prompt delivery by more really helpful staff. Really pleased with the bed & mattress we bought.
Great service
Great service. Helpful, polite from entering the store to delivering at home. I love my mattress
Dreams Bath
Store service, communication and delivery were all faultless. The bed was a great price. I would purchase again if I need something else.
It was easy to choose a bed
It was easy to choose a bed. With good advice. The process of delivery was good and went smoothly. The bed is great.
My father had exceptional service a…
My father had exceptional service a couple of days about with a gentleman called Matthew at the Bath location. Great attention to detail, very pleasant and great service all round. When he visited a second time for a bed a day later a lady even opened the store 30 minutes early to let him in. Again, great service from Matthew.
Can’t find any fault at all
Can’t find any fault at all. A pleasant experience throughout
Really helpful and knowledgable staff
Excellent service
The mattress is most comfortable and has a high quality finish. It is as s good as expected.
It was delivered on time and the team were smart, careful and very polite when bringing the new mattress in.
All in all very pleased.
Great service non pushy sales person.
Great service non pushy sales person.
Would recommend
I can highly recommend Dreams
I can highly recommend Dreams, the service in the shop was great. Connor knew his stuff! He was friendly and very helpful without being pushy. The delivery guys were professional and kind….my stairs are very steep, with a tight U turn, making it difficult, they didn’t complain. I didn’t realise just how much a comfortable mattress could improve sleep!!!
Fantastic customer service
Fantastic customer service . Cup of brew and sleep match to help make my decision on which mattress to buy . Overall really good experience, and I have the best sleep ever since!
Connor in the Bath store was a helpful
Connor in the Bath store was a helpful, patient, funny and knowledgeable legend.
We visited 3 times trying to make a decision and he still helped every time. Probably wouldn’t have bought in store but 10/10 would buy 10 beds from this guy specifically. Can’t wait for our new bed to arrive. If Connor quit dreams and became a bed dealer, we’d have his back. We’d host bed parties and all play dungeons and dragons together and live happily ever after. The end.
P.S Go to Dreams, ask for Connor.
My bed was delivered on 18th November
My bed was delivered on 18th November
The two men who delivered it were very polite. They worked quickly and efficiently. They took the old bed away. They were professional. We had no issues with them at all.
Bianca (Melody) was lovely and helped…
Bianca (Melody) was lovely and helped guide us through all of the processes in the Bath Dreams store. We got our mattress and she made everything feel very clear and straightforward! Great customer experience
Mattress purchase
I visited the Brislington Branch to find a new mattress. The staff were really friendly and knowledgeable. To help find the best mattress to suit me, I was guided to the Sleepmatch and from there had several options suggested to me. I was showed mattresses across all price ranges and wasn’t pressured at all in purchasing the most expensive. I went away with a mattress in mind and later visited the Twerton store to purchase my mattress of choice. Again staff were very friendly and I felt welcomed. No products were pushed on me and I was given choices around additional products and services to ensure I got the best value for money. Unfortunately i didn’t get the name of the staff member in Bris, but Mark, from Twerton branch was very helpful. Thank you ☺️
Very helpful staff in the Bath shop
Very helpful staff in the Bath shop. Very prompt delivery and the bed was assembled quickly. Excellent service.
The bed is for guests and they found it very comfortable. Many thanks.
Lots of contact before delivery.
Lots of contact before delivery.
Friendly and efficient delivery men.
Bed is great.
Very helpful staff in the shop.
Very informative people in the shop in Bath - particularly with Lee who was extremely helpful. Love my new bed and very pleased with the comfortable mattress. All in all a really good buy!!
Thank you!
A very positive experience
Very helpful and patient retail assistant who even carried my cup of tea around as I tested various mattresses. I didn't feel rushed at any time and I am happy with my purchase.
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