Dreams - Bracknell Opiniões 

91
TrustScore: 4.5 em 5

4,7

Unit 2C, The Peel Centre,, Skimped Hill Lane, RG12 1EN Bracknell, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Both the lady at the store when I ordered was extremely helpful and both the delivery men were also extremely helpful. All the staff I dealt with were helpful and very polite

Classificada 5 em 5 estrelas

Helpful staff in the shop and very pleasant delivery guys. I used the test bed in the shop to help decide which mattress to have and the one I decided on has been great, very comfortable. No complaint... Ver mais

Classificada 4 em 5 estrelas

The bed was a little firm for the first week, but we have got used to it now, definitely helps me sleep a lot better than my previous mattress. The pillows that came as part of the bundle I did not m... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Unit 2C, The Peel Centre,, Skimped Hill Lane, RG12 1EN, Bracknell, Reino Unido

  • 01344 558186

4,7

Excelente

TrustScore: 4.5 em 5

91 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(91)

13 337 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent Service from Patrice

Excellent Service from Patrice

I bought a bed yesterday at Dreams Bracknell and was served by Patrice, who was incredibly helpful and patient throughout. He clearly knows his products and took the time to explain the different types of beds, mattresses, and storage options in great detail. His friendly and professional manner made the whole experience easy and enjoyable. I really appreciated his expertise and genuine care in helping me find the right bed. Excellent customer service, thank you, Patrice!

11 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent in every way …

What an amazing shop and the best staff I’ve seen in a long time. So helpful and knowledgeable. I did have to use their customer service and they were amazing as well. What an absolutely perfect shopping experience. Thank you Dreams in Bracknell.

27 de setembro de 2025
Classificada 5 em 5 estrelas

We were welcomed by Shirley who was…

We were welcomed by Shirley who was very attentive, friendly and patient as we were slow to make our final decision. Shirley was also very knowledgeable on all the options available to us. We were offered a drink (twice) and invited to lay on the analytical mattress to assess our needs. This was bit weird but apparently gave them the information needed to make the correct recommendations.

2 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Bracknell Shop Amazing

Bracknell very nice new shop. All the staff were very helpful, friendly efficient help
Me to choose the right bed and mattress to suit my needs, budget, and decor. Would
Highly recommend.

27 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Never thought buying a bed would be fun!

Well after several months of crappy sleep we had enough and as a wedding anniversary present to ourselves we decided it's time to change our bed and mattress.

We went to the Bracknell store and was attended to by Ollie. He was beyond helpful, highly knowledable and his customer service was exemplary. I never thought I'd have fun buying a bed but here I am writing a review about it! He spent loads of time with us and was attentive to our needs and millions of questions we had. He explained the process of the bed analysis tool (which is weird but seriously so cool) and explained what the results indicated and what options would work.

Genuinely excited about the bed and mattress arriving. Thanks again Ollie, your an absolute legend.

24 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

First class experience

Complete experience from setting foot into shop to delivery of goods was fantastic. The sales assistant was pleasant, helpful and knowledgeable and made sure I was able to obtain exactly what I needed. The delivery gentlemen were fantastic. All in all a very pleasant experience.

20 de agosto de 2025
Classificada 1 em 5 estrelas

This mattress that we purchased is the…THERAPUR

This mattress that we purchased is the most uncomfortable we have ever slept on, can not wait to change it.

2 de agosto de 2025
logótipo da Dreams - Bracknell

Resposta da Dreams - Bracknell

Good afternoon,

Thank you for taking the time to leave your recent review.

I am sorry to hear that you are finding your mattress uncomfortable.

I have attempted to contact you today to discuss this further but have also followed this up in an email.

I look forward to hearing from you.

Kind Regards,

Wayne

Classificada 5 em 5 estrelas

The service from the store to the…

The service from the store to the delivery and assembly of the bed has been fantastic.
Staff in store were very helpful and friendly. Delivery was on time and they assembled the bed promptly and took all packaging away with them. Would highly recommend.

2 de agosto de 2025

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