Dreams - Caerphilly Opiniões 

314
TrustScore: 5 em 5

4,9

Gallagher Retail Park, CF83 3NL Caerphilly, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We were welcomed by Mel and she was very pleasant and helpful. I had seen the Tadley mattress online, and although I did try another one, it was the Tadley that I went for in the end. I am very please... Ver mais

Classificada 5 em 5 estrelas

Excellent service, delivered within 5 days and they also really helped me when i had an issue with my mattress after i did the 100 day guarantee, fair play can’t fault them

Classificada 5 em 5 estrelas

Staff were friendly, knowledgeable and helpful without being pushy. My daughter struggles with social anxiety but felt at ease throughout our browsing and purchase. There was an ample range of beds at... Ver mais

Classificada 3 em 5 estrelas

"Seven years ago, we bought a Sealy Posturepedic mattress from you and were highly satisfied. Unfortunately, this new purchase is a completely different experience. Not only was the price significantl... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Gallagher Retail Park, CF83 3NL, Caerphilly, Reino Unido

  • 02920023901

4,9

Excelente

TrustScore: 5 em 5

314 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(314)

13 337 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I ordered over the phone

I ordered over the phone, and the attendant was very patient and explained all the options thoroughly. We had to wait 2 weeks for the mattress, but that is still shorter than the average delivery time. Delivery was also smooth and we are absolutely loving the bed!

4 de abril de 2026
Classificada 5 em 5 estrelas

Looking for a new bed

Looking for a new bed , mattress. I must say the process from start to delivery was hitch free . Excellent sales staff , communication and delivery all as planned . Would recommend 100%.

20 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A dream of a bed from Dreams Caerphilly

From the time we entered the showroom everyone was helpful and went to great length to make sure the bed we chose was the best for us .Delivery day arrived and Edward and his co delivery assistant were very helpful and explained the controls etc to us .The bed is the best and most comfortable one we have ever had .It's a Temur and worth every penny. X

7 de março de 2026
Classificada 5 em 5 estrelas

Fantastic Dreams Delivery Experience!

The delivery guys were very good. Super respectful and pleasant and efficient in putting our new bed together and explaining how the bed works. Unfortunately we didn’t get their names. The Dreams Staff in the Caerphilly branch were fantastic with us throughout. Many thanks to Dee and Derry.

27 de fevereiro de 2026
Classificada 5 em 5 estrelas

From start to finish we were very…

From start to finish we were very impressed with the whole experience, we were greeted in a very friendly and professional manner as soon as we walked into the store and were guided through the whole process of selection of the correct bed for us. Delivery was arranged and took place at the date and time we were promised, and the delivery crew were both helpful and friendly. We are absolutely delighted with our new bed, it’s been the best sleep we have had in a long time.

27 de fevereiro de 2026
Classificada 5 em 5 estrelas

I was looking for a mattress to replace…

I was looking for a mattress to replace a top quality one which I had for too many years and needed to be renewed. It was unbeatably comfortable and I really thought I would never be able to find another at what I could afford to pay. I am so glad I decided to go into Dreams that day. The salesman was easygoing and put me at my ease and allowed me to explain the type of mattress I needed and showed me items which were suited to me. He left me alone quietly to try out laying down on the different beds and when I had found one suitable (which wasn't in my price bracket) he showed me to the previously sold selection where I was able to buy the mattress at a much-reduced price. I was over the moon with the service I received and had free delivery too. Bargain.

24 de outubro de 2025
Classificada 5 em 5 estrelas

Great customer service really pleased…

Great customer service really pleased with our new bed mattress and headboard good prices and savings
Delivery was good arrived during the slot we were given and put together quickly and old mattress taken away would definitely recommend the store

7 de fevereiro de 2026
Classificada 5 em 5 estrelas

Fantastic service

Fantastic service from Dee at the Caerphilly store. We felt welcomed and there was no pressure and she was very knowledgeable. Credit to the store and company as a whole.

24 de janeiro de 2026
Opinião espontânea

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