Our sales lady called Jacqueline was very good there was no pressure to buy a mattress from them,we were in the shop around a hour trying different mattreses. Chose one came a week later told us when... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Excellent service in store Louise spent a lot of time explaining the ottoman base and mattresses to us making it easy to choose the right ones for us. Delivery was on time and the guys worked swiftly... Ver mais
Had 2 sets of deliveries within 2 weeks I cannot remember the first set of men’s names however the second set were ash and Alex both sets were very helpful and trustworthy. The beds were built to a hi... Ver mais
Great staff at dreams showroom nothing to much trouble for the lady who dealt with me name Louise very knowledgeable on all aspects of beds mattresses and delivery was spot on time staff lovely to de... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
The Gallagher Retail Park, CV6 5QG, Coventry, Reino Unido
- 02476 666604
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service and great…
Excellent customer service and great product.
Sales staff weren’t pushy and very…
Sales staff weren’t pushy and very informative
Delivery was on time and bed assembled promptly
Would recommend this company
Thomas made all the difference!
Store room had a great layout, Thomas was a fantastic Customer Service Rep for Dreams. Not too pushy, very knowledgable, and very patient too! He made all the difference when it came to deciding where to purchase my bed from. Thank you so much Thomas, will be recommending all my work colleagues and friends to visit you when its time for a refresh of their bedrooms!
Very good Customer service
Very welcoming experience, Mac’s service went above and beyond what we expected so we were very pleasantly surprised. Definitely will be back, highly recommend.
Excellent service throughout
Excellent service throughout
Manager at the Coventry branch very welcoming no staff was forceful or pushy
The delivery men were just as outstanding
Very polite friendly
Well done to all
Good service
The sleep machine was very good and helpful and the advice was good too.Delivery went well,was just a bit difficult getting the green bag on for recycling 😀
An excellent experience The whole experience was brilliant from…
The whole experience was brilliant from entering the shop to to delivery men leaving.
Super Comfy Mattress and Great Service!
I recently bought a mattress from Dreams and I’m really impressed. The team in-store were helpful without being pushy, and made it easy to find something that suited my needs and budget. Delivery was quick and hassle-free, and the mattress itself is unbelievably comfortable – I’ve noticed a big improvement in my sleep. Highly recommend Dreams if you’re after a quality mattress and solid customer service.
Very nice people work for Dreams
Very nice gentleman help me pick out my bed. I went on the bed helps you get it right, Then I tried a few beds and found pillow that suited me (ICE) which is wonderful.
The gentlemen who came to deliver the bed were very good at the job, I noticed that they put on shoes over the top of their outdoor shoes whenever they came into the house. They fitted my old but much loved headboard on for me.Then told me how to look after my mattress .
Very comfortable mattress
Very comfortable mattress, sold to me by a professional employee.
Our experience from start was great…
Our experience from start was really good, they have a special mattress to tell you what kind of mattress you need and when delivery came the men put the bed together for us as I wouldn't be able to as I have fibromyalga amongst other things. All staff were polite and courteous. Thankyou Dreams team x
Great customer service
Great customer service extremely good product knowledge. Order and delivery went exactly as advised it would. Good comfortable mattress . Thank you Louise.
10/10 Service from Pavan
Received great service in store from Pavan, he helped me with everything, matched me with a mattress using the sleep match test and was overall just a very nice happy guy to deal with. Thanks Pavan you're a credit to your company :)
King size tempur mattress
Wonderful amazingly comfortable
Mac our salesman at store was very helpful, informative and patient.
Poderá usar IA para responderLer mais
Staff at Courthouse Green Coventry very…
Staff at Courthouse Green Coventry very helpful and really informative Ordered a super king size bed which comes in two sections. Unfortunately one section came with casters, as ordered. The other gliders, which was a pain.
One phone call and everything was sorted. Excellent customer service. Definitely 5 star Thank you

Resposta da Dreams - Coventry
Great ottoman bed base and tempur…
Great ottoman bed base and tempur mattress , great sleep now
Helpful relaxed shopping experience
Store assistant was friendly, knowledgeable and attentive without crowding me. The perfect balance to let me make my decision, testing the beds in my own time, but checking to see if I had any questions at various points. Good shopping experience.
prompt and tailored to my need
It prompt, delivered with love and customer satisfaction in mind
A good visit…
the staff were very friendly and helpful and
did not pester me at all and they just helped me when i needed it so will use them again
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







