Found exactly what I needed in the Croydon store. Diane was great, she listened and fully understood my needs. No pressure selling, just a nice, calm environment and chat. I fell in love with the As... Ver mais
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Leia as opiniões dos outros
My daughter was served extremely politely, asked if we would like a coffee, the staff were very patient whilst daughter decided and they also explained the variation of each bed my daughter enquired... Ver mais
Needed a new bed so went back to Dreams in Croydon and spoke to Michael who was very welcoming offering us both a hot drink. After listening to what we needed he offered 'sleepmatch' to confirm which... Ver mais
Deryck was exceptional and answered our seemingly endless amount of questions, he took the time to explain, made sure we understood everything before moving on with the purchase. We both felt very wel... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
4A & 4B Valley Leisure Park, CR0 4YA, Croydon, Reino Unido
- 02086 800317
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Informative and helpful assistant
We were very impressed with the young girl who assisted us. She was very informative and helped us to check with measurements
She also helped us with the possible future buy of a new mattress as and when we wioo need it
Fantastic experience day one
Fantastic experience from the moment we walked into the Dreams Store all the way through to the great guys who delivered the mattress for us.
Brilliant all round service.
Very well done thank you
The workers assembled my bed really…
The workers assembled my bed really quickly. They so respectfully and polite.
I’m happy to have a steady bed
Wonderful sleep
Easy delivery. The mattress is so comfortable we are sleeping much better
My bed is amazing
My bed is amazing. I slept so well. Two guy done amazing. So kind and helpful. So happy with it. Fast delivery. Have no problem at all. Thank you so much
Peaceful Sleep Through Luxurious Dreams.
The mattress is very comfortably pocketed and firm underneath.
Everything from ordering to delivery…
Everything from ordering to delivery went smoothly thankyou.
"The staff called Rahim very attentive…
The staff member called Rahim was very attentive and helped me find exactly what I needed. I received excellent customer service from Rahim . He was knowledgeable and patient. Rahim wanted to make sure I was happy with my purchase , he is great and offered a pillow and a drink and sleep match and overall my satisfaction was highly met.
Many thanks
AFRAH Al-Obedie
Really great customer service from Michael
Really great customer service from Michael in the Croydon store. Everything explained well. Very easy. Delivery within a week and delivery guys on the day were prompt and friendly.
We had the pleasure of being helped by…
We had the pleasure of being helped by Moses at the Croydon Dreams store, and we couldn’t have asked for a better experience! From the moment we walked in, Moses was exceptionally friendly, welcoming, and professional. He took the time to really understand what we were looking for, and he guided us through the store with genuine care and honesty.
What really stood out was how considerate he was of our budget — never pushy, just incredibly thoughtful and respectful. He offered helpful suggestions, answered all our questions with patience, and made us feel completely at ease throughout the process.
Moses is not only knowledgeable, but also has such a warm and approachable manner. You can tell he truly cares about helping customers find what’s right for them. He’s an absolute asset to the Dreams team, and we’re so grateful to have been served by him.
Thank you, Moses, for making our visit such a positive and enjoyable experience — we’ll definitely be recommending both you and the Croydon store to friends and family!
A wonderful experience
From the moment w entered the store, I was greeted by Dyreck who helped me find t rift mattress and bed for me.
The delivery drivers were who assembled the bed were very pleasant and professional. The whole experience was great
10/10 friendly staff and great mattess
My new Tempur Mattress is sooooo…
My new Tempur Mattress is sooooo comfortable and so are the Tempur Pillows, I received as a free gift. I had already recommended a new bed o my niece and her partner, and also 1 for their daughter.
Dreams is the perfect place to buy your bed
From going into the store and speaking to a salesperson, to the delivery......fantastic!
Mattress and bed is perfect!
The staff in the store were absolutely…
The staff in the store were absolutely brilliant, cannot fault it and have not had a better experience in purchasing a large item. The bed is incredible! I cannot even watch TV in it - I am out in minutes.
Nice shop with friendly personal and…
Nice shop with friendly personal and very welcoming atmosphere!!!
The whole experience at Dreams as great…
The whole experience at Dreams as great the staff at the Croydon branch was good they give me time to look around on my own before they assisted me in choosing my bed. I used the bed machine that picked several suggestion for me.
All in all a lovely experience to choosing my first mattress
The mattress was delivered on time and in a timely manor and old one taken away too.
I have slept well since I've had it and my aches have slowly lessen.
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