The Jay K Sleep motion beds and Navy velvet frame look marvellous. Coupled with the Tempur Pro Air Plus Smartcool mattresses make this bed just divine to sleep on. We had the best night's sleep ever.... Ver mais
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Leia as opiniões dos outros
Nina spent time with us first taking measurements on the 'test bed' and then letting us try out the various beds that matched our requirements. At the end we chose a Tempur mattress and we are pleased... Ver mais
We went in knowing what we wanted told the salesman who quickly sorted it for us and gave us a nice discount too. Very polite, helpful and no hard sell. Good all round experience and we are delig... Ver mais
Absolutely fantastic mattress should have got one years ago , never slept so well . Back ache , knee and shoulder issues virtually gone and only had it 2 weeks . Well worth the extra money if you thi... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Unit 4 Meteor Retail Park, DE21 4SY, Derby, Reino Unido
- 01332 341891
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Excellent service from start to finish
Excellent service from start to finish, the lady in the shop was great when she sold it to us as well as the politeness & efficiency of the delivery guys
Very professional company.
Very professional,well informed about the company and products went out of the way to explain the difference between materials and the comfort of the mattresses,the young lady looked after us from start to finish and was extremely helpful.
Very helpful staff at the Derby Dreams…
Very helpful staff at the Derby Dreams store. We arrived late on a Sunday and staff remained after closing time to process our order. Could not have asked for more support, thank you! Really knowledgeable staff and good quality products. Not at all pushy and give you enough information to make your own decisions in your own time.
Well done dreams.
Advice from Nina brilliant, delivery people so polite professional and helpful. Product excellent.
From start to finish we have nothing…
From start to finish we have nothing but praise for our experience of Dreams staff and their service and the sofa bed is great too
Alicja provided an outstanding service
Alicja provided an absolutely wonderful experience. She was incredibly helpful, attentive, and made me feel genuinely looked after from start to finish. Her warm, welcoming attitude immediately put me at ease, and she took the time to really understand my needs. Nothing felt like too much trouble, and her care and professionalism truly stood out. Thank you, Alicja, for such excellent service!
Very helpful and friendly
Very helpful and friendly, very informative and my new mattress came ontime with no problems at all.
Since having the Freya double divan bed…
Since having the Freya double divan bed we have had the best sleep ever 😴 my husband has nearly filled underneath with his models plenty of storage brilliant for the price we paid.
Bed is very good service very good delivery good
Bed is very good and the service from start to finish was perfect delivery chaps very helpful and on time
Will at Derby was excellent
I visited the Derby store today with my sister who has additional needs we were served by Will who was extremely patient and kind explaining things. Excellent customer service and a credit to your company
Great experience …
Good services from the staff the store to the delivery driver. Communication great.
Ealing SD grey ottoman and mattress
Your staff both in store and during delivery were extremely helpful and courteous. They made us aware of all our options. We are very pleased with the bed and mattress we have purchased which is extremely comfortable and provides excellent storage space under the bed
Good value comfy mattress
Good value comfy mattress
Only negative was length of time for delivery
Delivery guys were awesome realky friendly and respectful
Good customer service and excellent…
Good customer service and excellent delivery service.
Would highly recommend
Would highly recommend. Very helpful. Knowledgeable but not pushy and didn't rush us . We got our dream bed and felt very happy with the service received
Perfect service
Perfect service from the minute I walked into the showroom until the bed was delivered and assembled. Communication was excellent right up to delivery.
Ververy nice purchasing experience y professional service Lots of…
Very professional service Lots of options available Knowledgeable staff cheerful and extremely helpful.good options on delivery dates Helpful nice purchasing experience
Good delivery staff very polite and as we were told came within the time slot given
Dreams
Well organised in store when purchasing product, delivery was on time and fitters wore protective footwear which was much appreciated, efficient in assembling and polite and helpful.
Absolutely fantastic mattress
Absolutely fantastic mattress should have got one years ago , never slept so well . Back ache , knee and shoulder issues virtually gone and only had it 2 weeks . Well worth the extra money if you thinking about getting one,( don’t ) , just go and buy one can’t recommend enough, very very happy
Dream purchase
Purchasing a bed couldn't have been easier. Options available were clearly explained and no pressure was applied. Delivery was exactly as described and everything was delivered on time.
Instructions for assembly weren't as easy as I would have hoped and took a bit longer than the prescribed hour but everything fitted into place.
This was purchased for my son and he has slept soundly every night since
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