Dreams - Ealing Opiniões 

127
TrustScore: 4.5 em 5

4,5

96-122 Uxbridge Road, W13 8RB Ealing, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I along with my wife and daughter visited West Ealing Dreams’s Store bought bed, mattress and wardrobe served by a charming professional well trained staff called Mr Irfan. He was great, amazing won... Ver mais

Classificada 5 em 5 estrelas

We were served by Mohit, who is a real asset to Dreams. Really polite, friendly and informative. We have purchased a Hyde and Sleep mattress and a king size bed, which were delivered within few days a... Ver mais

Classificada 5 em 5 estrelas

I bought an elevating bed and mattress from 'Dreams' store in Ealing and my sleep has been best in years. The staff were polite and knowledgeable about the products, I was advised on everything I nee... Ver mais

Classificada 5 em 5 estrelas

Very helpful customer service in the shop , plenty of email communication and polite and helpful delivery men. Thank you! The mattress is great.


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • 96-122 Uxbridge Road, W13 8RB, Ealing, Reino Unido

  • 02085 664419

4,5

Excelente

TrustScore: 4.5 em 5

127 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(127)

13 337 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

We had a fantastic experience at the…

We had a fantastic experience at the mattress shop, all thanks to Anthony. From the moment we walked in, he greeted us with a warm smile and made us feel right at home. He took the time to listen to our needs and preferences, guiding us through the various options available without any pressure.

His knowledge about the different types of mattresses was impressive, and he provided insightful recommendations that truly helped us make an informed decision. We appreciated how patient and attentive he was, answering all questions and ensuring we felt comfortable with our choice.
We also were offered beverages.

Thanks to Anthony, we found the perfect mattress that suits our needs perfectly, and we couldn't be happier! We highly recommend visiting this shop in West Ealing and asking for Anthony for an exceptional shopping experience.

Nasiba and Sylvia

28 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

My DREAM BED.

I went in-store to purchase a bed. The staff took me through how the bed functions which helped put more insight into my choice. I appreciate the patience.
The staff that delivered the bed came promptly, very professional. I am very much impressed with the service I received. Thank you so much.

12 de dezembro de 2024
Classificada 5 em 5 estrelas

Mohit helped me enormously

Mohit helped me enormously. He went out of his way to show me the variety of beds and mattresses and to make sure I got exactly what I needed. I felt valued as a customer. It was a great experience and I would recommend Dreams if you are looking to buy a bed and mattress.

8 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely great customer service (and bed and mattress too!)

We were served by Mohit, who is a real asset to Dreams. Really polite, friendly and informative. We have purchased a Hyde and Sleep mattress and a king size bed, which were delivered within few days and built for us. Couldn’t be happier with our purchase and with customer service - thank you so much!

26 de outubro de 2024
Classificada 2 em 5 estrelas

I'm not happy with the mattress

I'm not happy with the mattress, it didn't come with handles to move it.

However, dreams mattresses do come with them, I had one.

14 de setembro de 2024
logótipo da Dreams - Ealing

Resposta da Dreams - Ealing

Good afternoon Yelux,

Thank you for taking the time to leave us your feedback.

I am very sorry to hear that the mattress you purchased is one that does not come with handles.

As discussed during our call, our exchange policy can help you in choosing a mattress that offers you the comfort you require and one that has handles.

I have sent you an email so you can let me know which mattress you would like to exchange to, and I hope to hear from you in the near future.

Many thanks,

Kishan

Classificada 5 em 5 estrelas

First time visiting Dreams and it was…

First time visiting Dreams and it was great! Mohit helped us to find what we are looking for. He was honest, reliable, genuinely helpful and answered all of my questions patiently. The product quality is the best and pricing is fair and transparent - definitely value for money. I highly recommend them.

6 de julho de 2024

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