The bed we purchased from Dreams recently is just perfect in every way. So comfortable and great sleeps too :) Great company and very knowledgeable and brilliant staff at Gloucester ... Thankyou
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Leia as opiniões dos outros
At Dreams you will be guided from start to finish by their warm, welcoming and knowledgeable staff. The decision to purchase a new bed or mattress is a big one and you need to feel like your needs and... Ver mais
Kevin in the Gloucester store was superb. After a difficult day being let down he found us a base, mattress and pillows all to be delivered in 8 days. The team who delivered and built the bed, 2 Cardi... Ver mais
My wife and I visited your store in Gloucester .y wife bless has a lot of ailments causing her back and leg issues looking a new bed and mattress the staff were brilliant the young lady who seen to us... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
The Peel Centre, GL1 5SF, Gloucester, Reino Unido
- 01452 300008
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Great mattress
Great mattress, beware of the depth of it as it’s a fair bit higher than its predecessor but for us it’s a perfect, extremely comfortable mattress which improves our sleep quality
A really helpful sales manager in…
A really helpful sales manager in determining our individual needs through using the special adjustable mattress in the store. We are really happy with our new mattress and
are happy to recommend Dreams in future.
Excellent levels of service throughout
We received excellent advice and help from Jack the representative at Dreams, Gloucester and this was followed through with the same high level of service from their customer care team. We will certainly be buying our next mattress from Dreams
From the shop to the delivery
From the shop to the delivery, excellent service.
New mattress
The mattress was delivered on time and with no fuss at all. The delivery crew were polite and helpful. Within matter of less than 15 minutes the old mattress was removed and the new one on the bed.
Excellent service in Gloucester store
Excellent service in Gloucester store. The staff were great couldn’t help me enough. Lovely bed
Really easy experience
Really easy experience. The sleep machine helped to identify the best mattress option for us and was much more detailed than it was a few years ago. Jack at the Gloucester store was great to deal with and very friendly. Overall very happy!
From choosing to sleeping all brilliant
2 people in Dreams Gloucester went out of their way to help me choose a new bed and mattress. It was delivered on the day and time promised and it’s very comfortable. Many thanks.
Everything was great
Everything was great, from the time I walked into the shop till time I had my first night's sleep on the new mattress.
We have fantastic service
We have used Dreams over the years and always found them to give and excellent customer care and service. Won’t go anywhere else. Big thank you to the Dreams team!
Dreams Sleepmatch
The Dreams Sleepmatch made it so much easier to find the right mattress.
The staff at Gloucester are all very friendly and knowledgeable. We did not feel rushed into making a purchase.
Absolutely amazing love our new bed and…
Absolutely amazing love our new bed and the delivery team were amazing so professional and helpful
Definitely recommend this store
I recommend all my friends to go to Dreams Gloucester if they need a bed/mattress/bedding. The staff are absolutely so knowledgeable especially Louise who I’ve seen a few times now.(I hope I have her name right). She isn’t at all pushy but gave me loads of information which allowed me to make the right choice without feeling under pressure. The mattress and pillow are just perfect . The mattress arrived on time with no bother or hold ups. The easiest purchase and delivery ever. Thank you
The gentleman done a perfect job its…
The gentleman done a perfect job its just greatest tell them im sooooooooooooooooooo happy thankyou
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Defective product, poor response
We bought a TV bed. The electrics in the bed failed in the first 30 minutes of use. I'm an electrician so using my socket tester, I tested the socket in the bed and there is a neutral fault. Reported the fault the next day and we're still waiting for a remedy, just being passed onto other departments. I bought the bed from Dreams, it's up to them to fix it. Just feel like loading it up in my trailer and taking it back to the Gloucester store we ordered it from for a refund. Really poor service, No one we are in touch with wants to take ownership of the fault.

Resposta da Dreams - Gloucester
Harry (peel centre) Gloucester was…
Harry (peel centre) Gloucester was excellent
Delivery was excellent too, kept us informed at every stage and worked so swiftly and efficiently to assemble the bed, our grandson is delighted ✅
Outstanding service 5 star for sure
on time extremely helpful friendly …
on time extremely helpful friendly efficient tidy
great experience.
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