Absolutely love the new bed, exactly what we asked for in every way. Harry at the Gloucester store definately deserves a pay rise and was so friendly and efficient, have taken one star off as our free... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
At Dreams you will be guided from start to finish by their warm, welcoming and knowledgeable staff. The decision to purchase a new bed or mattress is a big one and you need to feel like your needs and... Ver mais
Kevin in the Gloucester store was superb. After a difficult day being let down he found us a base, mattress and pillows all to be delivered in 8 days. The team who delivered and built the bed, 2 Cardi... Ver mais
Shaun was extremely helpful in guiding us to choosing the right matress for us. He set us up on the test matress to asses what level of firmness would be correct for us. With this information we were... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
The Peel Centre, GL1 5SF, Gloucester, Reino Unido
- 01452 300008
4,8
Excelente
337 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very professional sales-assistant lady…
Very professional sales assistant from Gloucester. Help me to make a right decision for me and my husband.
We did change twice colour for my bed , size and date of delivery. I bought also a comfortable 2 pillows and mattress protector .
Great delivery team as well made this purchases delightful.
14 de setembro de 2024
Friendly staff in store
Friendly staff in store. Quick delivery. Great choice of products.
1 de setembro de 2024
Friendly staff and quick delivery
17 de agosto de 2024
Knowledge of staff and good quality
Knowledge of staff and good quality . Delivery on time
17 de agosto de 2024
Everything about the visit to the…
Everything about the visit to the Gloucester store. Jack was outstanding - a real asset to the company. Kevin also deserves a mention for his efficiency & courtesy.
3 de agosto de 2024
Opinião espontânea
Really good experience
Really good experience, all staff helpful and knowledgeable about all products within the store, particularly Shaun. We purchased a divan which arrived on time, very easy to assemble and good quality
for the money. Overall no problems to report would recommend.
30 de julho de 2024
Delivery was as expected with the…
Delivery was as expected with the delivery men assembling the bed as required. The bed is super comfy and fulfilled all our requirements.
27 de julho de 2024
Harry dealt with us in the Gloucester…
Harry dealt with us in the Gloucester store and was fantastic, friendly and informative. I have specific needs for a mattress and these were all met, an exceptional personalised tailored service. Would highly recommend 15/10.
20 de julho de 2024
Opinião espontânea
Kevin the salesman was very attentive…
Kevin the salesman was very attentive and knowledgable
20 de julho de 2024
Very helpful staff
Very helpful staff, showing me a number of suitable mattresses and explaining the difference between them. Loved the machine that assessed my body position to show what would be best for me
29 de junho de 2024
The staff in the shop was very helpful…
The staff in the shop was very helpful with which bed would suit me best. Also the two guys who put the bed together were excellent 👌 I have already recommended your shop to a friend of mine
19 de julho de 2024
Efficient service in store with no pressure.
Efficiet service in store with no pressure to buy.. Delivery first class. Would definitely recommend them.
13 de julho de 2024
Couldn’t be happier
Couldn’t be happier. All went to plan and easy to put up. Thanks. Pleasant delivery drivers too.
5 de julho de 2024
Great experience
Great experience! Sleepmatch was both fun and helpful in finding the correct mattress for us!
1 de julho de 2024
Opinião espontânea
Comfy bed excellent seamless service.
23 de junho de 2024
Bed base arrived on time
Bed base arrived on time. Delivered as agreed to our bedroom. Husband built it which was fairly easy to out together. Very nice bed base. Good storage underneath too.
22 de junho de 2024
All the staff were so friendly and…
All the staff were so friendly and helpful as soon as I walked in and were very keen to show me all my options. Delivery was incredibly easy too and they took my existing mattress away.
15 de junho de 2024
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.