Dreams - Guildford Opiniões 

112
TrustScore: 5 em 5

4,8

6 & 7 North Street, GU1 4AA Guildford, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very smooth process from mattress selection, ordering and delivery. Pauline in the shop and Brahmin in the van made it all very easy. We’re sleeping well!

Classificada 5 em 5 estrelas

Meeting Pauline in Dreams Guildford shop who despite our late arrival (couldn’t be helped) attended to us with courtesy, patience, knowledge and helped me to choose the right bed and mattress. Her adv... Ver mais

Classificada 5 em 5 estrelas

Pauline who assisted us in the store was great. No pressure, very well informed and made the shopping experience easy. The deluvery process was outstanding with emaiñs and phone calls confirming the d... Ver mais

Classificada 5 em 5 estrelas

Initially went into Guildford store and sales guy there was fantastic in helping find what type of mattress we needed. Did the digital computer thingy and found right one in the sale. Ordered online... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • 6 & 7 North Street, GU1 4AA, Guildford, Reino Unido

  • 01483 562933

4,8

Excelente

TrustScore: 5 em 5

112 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,8

Todas as opiniões

(112)

13 337 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very smooth process

Very smooth process from mattress selection, ordering and delivery. Pauline in the shop and Brahmin in the van made it all very easy.
We’re sleeping well!

4 de julho de 2026
Classificada 5 em 5 estrelas

The service was impeccable

The service was impeccable. I am delighted with my new mattress and have slept so well since I have received it in the past week. Thank you Dreams I shall be a returning customer and shall definitely recommend to both family and friends.

24 de abril de 2026
Classificada 5 em 5 estrelas

Shopping experience

We were made to feel welcome, staff very helpful, answering our questions, told us alot of information on each mattress, so we could make a good choice, very pleased with item we chose ,very comfortable matress,great night sleep, so pleased we chose dreams

17 de janeiro de 2026
Classificada 5 em 5 estrelas

Great experience, great purchase

From being assessed to recommend the correct mattress for me, testing and choosing one from a range of mattresses shown then buying it to having it delivered and since then sleeping most comfortably, the whole experience was smooth, pleasant and everyone I dealt with professional, knowledgeable, competent and friendly.

6 de fevereiro de 2026
Classificada 5 em 5 estrelas

Thank you for everything - it was a wonderful experience!

We were welcomed and assisted by Inam, who was an exceptionally professional and knowledgeable sales representative. She took the time to listen to our needs and quickly identified the right solution for us. We were looking for a new bed with storage, as well as a firmer mattress, and she expertly guided us through the options.
What stood out most was her thoroughness - even though her recommendation was spot-on, she still checked with a more experienced colleague to ensure there wasn’t an even better alternative for us. While we were selecting the mattress, she was also incredibly kind in helping to keep our little girl entertained.
The entire team was warm and welcoming, making the experience easy and enjoyable for a family with a toddler. They even gifted her a balloon, which kept her happily occupied.
Thank you for everything - it was a wonderful experience!

16 de novembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Don't find my mattress very comfortable,

Don't find my mattress very comfortable, although it is a recent development. I have been offered a replacement even though I have had the mattress for longer than the 90 day guarantee so I am happy with the customer service,

2 de agosto de 2024
logótipo da Dreams - Guildford

Resposta da Dreams - Guildford

Good Afternoon Francis,

Thank you for taking the time to leave us your review, I am sorry to hear that you are not finding your mattress comfortable.

I had tried to call you but it was sadly not a convienent time, I have since sent you an email so we can discuss the matter further.

I look forward to speaking with you soon.

Kind Regards,
Faye

Classificada 5 em 5 estrelas

King size mattress

Initially went into Guildford store and sales guy there was fantastic in helping find what type of mattress we needed. Did the digital computer thingy and found right one in the sale. Ordered online with ease and really happy with the delivery and mattress. Delivery lads did call on the day to make sure it was ok to deliver and a time slot. Really helpful and took upstairs. Would recommend.

27 de setembro de 2024

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