Dreams - Halifax Opiniões 

165
TrustScore: 4.5 em 5

4,7

Unit 4 Victoria Retail Park, HX3 5HL Halifax, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The staff In store couldn’t be more helpful, gave us plenty of information, we used the sleep match machine to determine our perfect match and gave us a pillow to ensure we tested the mattresses... Ver mais

Classificada 5 em 5 estrelas

The welcome shown from the moment we entered the store was quite remarkable, and the genuuine experience and knowledge shown was of the highest order. We are convinced we have mad a very sound invest... Ver mais

Classificada 5 em 5 estrelas

second time I have purchased from Dreams and the service was great the fitters cleaned up every scrap of plastic /cardboard etc .wore protective overshoes ,they were friendly and polite did the assemb... Ver mais

Classificada 4 em 5 estrelas

Purchased a new mattress from Fiona,very knowledgable and friendly. Shop was clean,warm and welcoming went on sleep match amazing. Offered a cup of tea or coffee which was a nice gesture. Delivery wa... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Unit 4 Victoria Retail Park, HX3 5HL, Halifax, Reino Unido

  • 01422 360495

4,7

Excelente

TrustScore: 4.5 em 5

165 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(165)

13 337 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

We had a very pleasant experience when…

We had a very pleasant experience when bought our mattress at Dreams Halifax the staff were so friendly upon arrival. The staff were professional when giving advise regarding our mattress and said feel free to browse around and ask questions should we need any help. We are extremely happy with our mattress and would definitely recommend Dreams Halifax to friends and family.

6 de junho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Halifax store

We visited the Halifax store with intentions of purchasing a new bed and mattress,Dec at the store was excellent in his job and made sure we got the right bed and mattress we required.

4 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

One of my more enjoyable purchases. My wife and I were very pleased by the…

My wife and I were very pleased by the lack of pressure shown by the staff at Dream when we went to look at mattresses and yet they were available to help at any time even when the store was busy. The mattress we bought was one that we chose after laying on half the beds in the store and in the price range we had in mind. It was a pleasant experience.

18 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Served well

Served well, options explored to find a mattress within my budget and comfort when I couldn’t get the mattress I was after. Offered a drink, whilst waiting. Great mattress, great staff, and a good nights sleep after many years. Highly recommend, staff are super helpful

6 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Now this is how a service should be!

I couldn't have imagined a better service! From the staff in store up until delivery! Very well exceeded my expectations! Friendly, warm and accommodating colleagues. Respectful of what we specifically wanted and where the a super-king sized bed was going to be placed. Delivery arrived 5mins early which was very convenient, wore shoe coverings as well and made sure I was aware on how they were going to set-up the bed. Also gave a demonstration on how to safely use the ottoman bed after they have built the unit! Very well pleased!

1 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you!

The customer service at Dreams in Halifax was extremely thorough and helpful, they really wanted to find the right mattress for me, took time to answer my questions and show me the range.
Delivery was exactly as planned.
i think i got a very good deal.

13 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Sales, Communication & Delivery Service

Dec was very helpful in store and recommended a variety of mattresses, we then picked the first one we tried and it really made a difference, the whole sales process was flawless and we even got discounted items for our new mattress

Delivery was excellent & I was kept informed at all times, the delivery driver was courteous & took great care to get our mattress to the first floor, he also advised on the best way to unpack and recommended a 'turn' schedule, the whole process took about 15 mins

A very good sales and delivery experience and the mattress is the best thing I have ever slept on

13 de fevereiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Really positive experience

Me and my partner had a really positive experience at Dreams, and will be highly recommending to friends and family.
The whole experience was very personalised - something we have not experienced at smaller independent stores.
Elsewhere, it has felt slightly uncomfortable lying down on the mattresses, which is essential to finding the perfect fit. However at Dreams, we were given our own pillows and highly encourage to try each one.
We were asked for details including price range and urgency of delivery and recommendations were tailored accordingly. It was very important to us that the bed and mattress were delivered quickly, and so without even having to ask, the man that served us was searching the available delivery dates for each bed and mattress we seemed to show an interest in.
We did not feel rushed or watched, and were offered multiple refreshments.
We were also informed about add-ons and deals.
The service that we received was definitely a large contributing factor to why we bought both our mattress and bed from Dreams.

13 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service in store - helpful but not pushy. Importantly, the sofa bed we were interested in was on display, which was key to us making the purchase. Not prepared to buy it just on the basis of a photograph! Lead time on delivery was good, and the sofa arrived on time, with no issues. Delivery team were very courteous and helpful. Very pleased with the sofa bed.

8 de janeiro de 2022
Opinião espontânea

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