I was looking for a bed and mattress on Monday 18th may in Ipswich Dreams store, Ginny was extremely helpful, very knowledgeable about everything gave me good advice, I’m disabled so she was very pati... Ver mais
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If you’re in the market for a new mattress, Carol is the lady you need to look out for. Superb knowledge, wicked sense of humour, and down to earth nature. Could not fault her service. As a couple of... Ver mais
Helpful staff. Quite a big order, but salesman unable to give much of a discount, especially as just not long after Black Friday, late Christmas season, and Boxing Day Sales imminent. NO other s... Ver mais
I would like to thank Carol and the team at Dreams Ipswich for the fantastic customer service they have shown myself and my partner as we purchased our new bed and mattress this morning. Carol... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Euro Retail Park, IP3 9SL, Ipswich, Reino Unido
- 01473350528
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Fantastic service from store staff to…
Fantastic service from store staff to delivery. Great mattress
Superb customer service in the store…
Superb customer service in the store and the 2 guys who delivered and installed our 2 divans and mattresses were great!
Excellent service
I was looking for a bed and mattress on Monday 18th may in Ipswich Dreams store, Ginny was extremely helpful, very knowledgeable about everything gave me good advice, I’m disabled so she was very patient with me. Went above and beyond! Very down to earth and put me at ease as I am extremely nervous dealing with people I don’t know, my family were with me for extra support and Ginny also made them very welcome. I was trying to leave a review for her to be awarded perks and prizes and I hope this helps as I could not find anywhere else.
I love the quality of the matress
New Mattress & Pillows
If you’re in the market for a new mattress, Carol is the lady you need to look out for. Superb knowledge, wicked sense of humour, and down to earth nature. Could not fault her service. As a couple of mattress-buying-novices, we found the options overwhelming initially. However, Carol gently guided us through the process, giving us all the information to make the right decisions for us. I’ve been singing her praises to friends and family ever since. Thanks again!
Great info and service in shop
Great info and service in shop, knowledgable staff, prompt delivery and super quality mattress.
Always used them
Always used them. Always will. The service from all departments is as l would expect.
Everything was great
Everything was great. Easy to order. Delivery was on time. Awesome mattresses.
Poderá usar IA para responderLer mais
Broken promises
Still awaiting completion of order some 3 weeks on from placing order

Resposta da Dreams - Ipswich
A very good selection to choose fromoose from
A very good selection to choose from. Sales lady Ginny was very helpful,with advice and options to suit our needs.
Definitely recommend Dreams to family and friends.
Member of staff aas friendly and…
Member of staff aas friendly and engaging, ans my mattress is just how I like it.
A Great Experience
One of the best things about the experience of purchasing with Dreams was having a store in the local area. I was able to go in and look at the variety of beds available in the store, try out the various matresses, and their Sleep Match device in store helped greatly in picking the right matress for me. The in-store team were incredibly friendly and helpful, the delivery team were excellent too.
All-in-all the whole experience was very simple, and it was easy to get advice along the way. Would definitely recommend to others and will be back if I have any future requirements.
we were treated with respect and smiles…
we were treated with respect and smiles from entering the shop until the matress was delivered withpromptness andeficiency.
kind regards.
George.
Great service in the store
Great service in the store. Helpful. Lovely, comfy mattress at a good price.
Good choice of beds
Good choice of beds. The bed matched the description & communication of delivery was good. The bed was put together for me & the guys were great & respected my property.
I would recommend Dreams for anyone…
I would recommend Dreams for anyone wanting a new bed /mattress
They really are welcoming helpful and knowledgeable about all their products at Ipswich store
They helped me get the right mattress I was after and I've had the most superb night's sleep ever since it was delivered .Well done to all concerned keep up the great work and service you provide
What fantastic service
What fantastic service. Staff very friendly and knowledgeable, listened to my requirement and found the perfect mattress and base for me. The delivery team were also superb. 10 out of 10.
A good company and very helpful
Cannot fault the product, delivery and service .. thanks to all the staff who helped us and made it a stress free experience 😀
Very helpful staff got the date i…
Very helpful staff got the date i wanted for delivery over all very happy
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