Dreams - Kings Lynn Opiniões 

185
TrustScore: 5 em 5

4,9

Hardwick Road, PE30 4YN Kings Lynn, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had an outstanding experience at Dreams King's Lynn. From the moment we walked in, Lucie made us feel welcome by offering us refreshments and taking the time to understand exactly what we w... Ver mais

Classificada 5 em 5 estrelas

Excellent service. Highly recommend visiting Dreams store in King’s Lynn. Great product range and lovely staff. Especially Sadie who looked after us, and was so knowledgable and helpful. Definitely wo... Ver mais

Classificada 3 em 5 estrelas

On arrival a young dark haired lady Sadie I think, welcomed us and offered refreshments and was allowing us to browse and stated she was available for any questions about the products then this guy An... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Sadie provided excellent customer service. She helped us decide between 2 different mattresses. Gave us information without pressuring us. Managed to save £150 due to a promotion going on in the store... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Hardwick Road, PE30 4YN, Kings Lynn, Reino Unido

  • 01553407000

4,9

Excelente

TrustScore: 5 em 5

185 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(185)

13 337 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Outstanding customer service at Dreams King’ Lynn

We had an outstanding experience at Dreams King's Lynn. From the moment we walked in, Lucie made us feel welcome by offering us refreshments and taking the time to understand exactly what we were looking for.

She patiently guided us through the wide range of mattresses, explaining the differences between each one and helping us find the best option to suit our needs. At no point did we feel rushed or pressured, and her knowledge and professionalism made the whole experience enjoyable.

Lucie also took us through the payment process, clearly explaining every step, the finance options available, and the delivery choices to ensure our mattress would arrive safely.

A special thank you to Kieth as well, who was friendly, welcoming, and equally helpful throughout on our previous visit.

We've visited several Dreams stores, and it's fair to say that the customer service at Dreams King's Lynn has been the best by far. The team went above and beyond to make our experience a positive one, and we wouldn't hesitate to recommend them to anyone looking for a new mattress.

25 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Really happy

Really happy with our new bed from Dreams. The quality is excellent, it looks great, and the whole process from ordering to delivery was smooth and stress free. The staff were friendly and helpful throughout and delivery was on time and professional. Would definitely recommend Dreams if you’re looking for a quality bed and good customer service.

23 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Sadie provided excellent customer…

Sadie provided excellent customer service. She helped us decide between 2 different mattresses. Gave us information without pressuring us. Managed to save £150 due to a promotion going on in the store. We were made to feel welcome as soon as we entered the store.

4 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service!

Easy online ordering. Delivery on time. The delivery guys phoned when they were on their way to me . As it was a heavy , electric adjustable bed I opted for the assembly service which the guy did quickly . They cleared up and left everything clean and tidy .They were very polite and professional
An excellent service. A big thankyou to the Dreams team !

3 de abril de 2026
Classificada 5 em 5 estrelas

Excellent service

Excellent service. Highly recommend visiting Dreams store in King’s Lynn. Great product range and lovely staff. Especially Sadie who looked after us, and was so knowledgable and helpful. Definitely worth making the trip to try before you buy and order in store, rather than online, to take advantage of any additional special discounts. We can’t recommend them enough.

21 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The gentleman in your show room kings…

The gentleman in your show room kings Lynn was fantastic, great customer service. We had sleep match and found a perfect mattress. Thank you so much. The delivery was on time and efficient. Love the new mattress 💤💤💤💤💤

14 de março de 2026
Classificada 5 em 5 estrelas

Excellent service and delivery from Dreams

Dream did what it said on the tin !!!

We were advised to look for a firm mattress to help with our back problems and the TheraPur ActiGel® Polar 2800 Combination Mattress is extremely comfortable with no Aches and pains when we get up.

From purchase to delivery everything went smoothly and all deliveries were on time.

The delivery service was excellent both for the four draw divan and mattress that arrive as agreed separately with staff being very courteous and helpful.

28 de fevereiro de 2026
Classificada 5 em 5 estrelas

Very Comfortable!

Very helpful staff at Dreams King’s Lynn branch. Andy was very friendly and professional.
Our mattress was delivered a week ago. It’s so comfortable. The delivery drivers were great, managing to manoeuvre the mattress up a very tricky staircase!

13 de fevereiro de 2026
Classificada 5 em 5 estrelas

Top mattress

Excellent team from going into the shop to the delivery team. All very polite and friendly and very knowledgeable about the mattress we had bought

20 de fevereiro de 2026
Classificada 3 em 5 estrelas

Confusing Sales Approach

On arrival a young dark haired lady Sadie I think, welcomed us and offered refreshments and was allowing us to browse and stated she was available for any questions about the products then this guy Andy came over and started going on about perfect match or something. Found this a bit overwhelming and confused as to who should have been dealing with us. Seemed like he wanted to steal us away which we have never come across anywhere else from a salesperson obviously trying to get us to buy and get commission. This seems an outdated approach however not to be rude we politely allowed him to continue but left and drove to Bensons Beds at Peterborough instead. Genuinely feel sorry for the young lady whom we would’ve been happy to deal with.

16 de fevereiro de 2026
Opinião espontânea
logótipo da Dreams - Kings Lynn

Resposta da Dreams - Kings Lynn

Good Morning,

Thank you for taking the time to leave your review.

I am very sorry to hear of the experience you had in our Kings Lynn showroom, this is not the service that we expect our customers to receive. I will be sure to pass the feedback across to the relevant team who will look into the matter further.

If you do have any further questions please get back in contact with us.

Kind Regards,
Faye

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