Visited the Knaresborough store today with the need for 2 ottoman beds, having been trying for weeks, we walked in and were greeted by Darren. We told him exactly whay we needed and he provided all th... Ver mais
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Very helpful and informative help. Nothing was too much for the Lady that served us at Dreams, Knaresborough. Thoroughly good service.
Danielle at the Knaresborough branch was an absolute delight to have help us with purchasing our new mattress and bed. She approached us in a friendly and timely manner (didn't jump down our throats a... Ver mais
Good attention from knowledgeable staff. Plenty of choice and competitive prices. Difficult to locate which beds you liked as we made our decision. Store could laid out better . Completion of sale... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Unit 1 St James Retail Park, HG5 8PZ, Knaresborough, Reino Unido
- 01423613314
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Excellent service
Kristen was extremely helpful, knowledgeable and patient during our visit. We had a number of delays on our house move date and these changes were accommodated without any hassle. The beds arrived and the delivery team assembled them efficiently and quickly. Our bed is excellent. I have not yet slept in the other one.
Excellent service
A Good Night Sleep
Excellent service from store staff to delivery personnel. What a great teem
We had a wonderful experience at the…
We had a wonderful experience at the Dreams store in Knaresborough. Darren was extremely helpful and friendly throughout the whole experience. We left with smiles on our faces and a brand new super comfy bed!
I have been really impressed with the…
I have been really impressed with the service I received from Dreams in Knaresborough.
Darren the sales adviser was extremely professional, knowledgeable and friendly without being pushy.
The information I received regarding my delivery was helpful and accurate. The delivery men , again , like Darren were excellent. The older gentleman was very informative and gave me some useful tips regarding my new mattress. Eg to keep my bedroom ventilated for a few hours as my new mattress had been sprayed .
I would highly recommend Dreams in Knaresborough. A great team . Thank you .
The member or staff (Harrison)
The member or staff (Harrison), was able to answer all of my questions. I feel I received the highest standard of service and I was very impressed by the amount of knowledge he had and his quick and efficient service. He helped me pick out my perfect mattress without making me feel pressured. Very impressed!
Excellent service and product
Excellent service, great quality of products and reasonable price
Very polite and professional staff with…
Very polite and professional staff with full knowledge of all the products
Poderá usar IA para responderLer mais
Not had a good nights sleep since…
Not had a good nights sleep since getting it. It feels lumpy

Resposta da Dreams - Knaresborough
Helpful staff
Helpful staff. Decent mattresses for the daybed and guest bed from their partner feather and black
Great service
Helpful staff in store
Helpful staff in store, really pleased with the selection of beds and quick free delivery
The sales assistant and delivery men were excellent but the quality of the bed was poor.
The sales assistant and delivery men were helpful, friendly and efficient.
The bed was delivered on our chosen day and assembled efficiently.
However we were disappointed with the quality of the headboard. From the front it looks good but from the back it looks like something that has been thrown together, with no care or attention! Staples randomly put in and missing, which look messy. Making the bed look cheap.
Very disappointed.
We thought by buying from a shop and not off an internet site, we would avoid this.

Resposta da Dreams - Knaresborough
Excellent service
Very comfortable mattresses. Delivery date to fit in with us. Two great delivery men, who also took away our used mattresses for recycling.
Great service, great product
Bought a new metal bed frame from Dreams, great price in the sale as ex demo. Delivered on time, well packed and no damage. Looks really nice now it is assembled. The staff were very helpful in the Knaresborough branch, would recommend.
The knowledgeable helpful and friendly…
The knowledgeable helpful and friendly staff gave good advice and without the hard sell. The bed and mattress arrived bang on time and the delivery men were very quick and professional. Best nights sleep I've had in ages.
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