Dreams - Leicester St George Opiniões 

239
TrustScore: 4.5 em 5

4,6

Unit 7B St Georges Retail Park, LE1 1 SG Leicester, GB


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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

What first caught my attention was the discounts, the product quality, and the service provided by the staff member who assisted me—his name was Jaz. He went out of his way to help me find exactly wha... Ver mais

Classificada 5 em 5 estrelas

The sales lady was attentive and keen that we found the mattress we found most comfortable. There was no Pressure to buy, just a friendly relaxed atmosphere and we were offered a nice hot drink. Pay... Ver mais

Classificada 5 em 5 estrelas

Helpful staff amrit put my mum on the mattress tests selector and while we made a decision we were given a coffee.thenwe were shown a selection of beds within our budget,we picked the best for my mu... Ver mais

Classificada 5 em 5 estrelas

We went to the fosse park branch first for a roll up mattress but there wasn't a king sized available. The lady there was very welcoming and very kindly offered us a place to feed my 7 week old baby a... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Unit 7B St Georges Retail Park, LE1 1 SG, Leicester, Reino Unido

  • 01162164941

4,6

Excelente

TrustScore: 4.5 em 5

239 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(239)

14 895 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing service from Narila in the…

Amazing service from Narila in the Leicester store. Customer service as it should be. Retailers could learn a lot from her! Helpful, friendly, efficient and knowledgable. Narila ticked all the boxes. Thank you - the service I received was so memorable.

4 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Initially me and my wife just went to…

Initially me and my wife just went to have a look we had a warm welcome from Nirali
Who helped us in every way she could even though it was nearly closing time
I made a couple of changes which Nirali took care of for me and the delivery was on time
Five star service *****

31 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Visit to Dreams

Very pleased with Dreams store in Leicester. Helpful and polite staff - bought divan bed with mattress - pleased with purchase.

22 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

The overall purchase was a great…

The overall purchase was a great experience. The sales person was super. Very knowledgeable. Walked out with exactly what we were looking for but had the greatest of experiences, which was above and beyond expectations. Definitely recommend.

17 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely Mattress

Excellent website to search for what you need with easy navigation and good prices for mattresses. The delivery time was good as was getting a 2 hour time slot for the day of delivery and also the fact the the delivery team were helpful too.

12 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Dreamland

The whole experience was great, the bed fitting was amazing and gave me what I wanted. Our assistant Stanley was brilliant a credit to Dreams, the fitting team was excellent polite and tidy. Highly recommended.

5 de agosto de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I want to say a massive thank you to…

I want to say a massive thank you to the guys at Leicester Store for looking after my Mum & Stepdad this morning. They said you were absolutely amazing and 2 of the nicest guys they have ever met. Thanks for showing them your special bed machine too. They are looking forward to receiving their lovely new bed in August and are delighted with their electric blanket too. Thank you so much Leicester store 😄

26 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service. I already knew what bed frame I wanted based on the website but still wanted to explore my options. The staff were very helpful and patient and helped decided which is the best suited mattress and managed to get the bedframe/bed within a week, thought it would be longer. Would definitely recommend. Thanks Dreams.

12 de julho de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Really helpful and friendly staff

Really helpful and friendly in store staff.
We found exactly what we were looking for after Anil spent time to see what we wanted and showed us a variety of products, we can't wait to get our new bed and mattress delivered!

9 de julho de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Purchased a bed from Leicester Dreams…

Purchased a bed from Leicester Dreams and had it delivered on time. However, the team who delivered the bed and put the bed together decided it was ok to also take personal belongings from my bedroom. Once we made a complaint Dreams informed us that they asked the Team and they denied it so the case is closed.
This is appalling, i was devastated of the outcome and would advise all customers do not let Dreams Delivery team into your house as it is not safe

6 de julho de 2022
Opinião espontânea
Classificada 3 em 5 estrelas

Took out what amounted to a mortgage to…

Took out what amounted to a mortgage to buy 3 beds from Dreams. Delivered less than 2 weeks ago and 2 beds were faulty. The installers from Dreams messed up but we have since had 2 visits to rectify the problems. The guys that came to rectify the issues were helpful and so too was the sales assistant Nirali from Leicester.

1 de julho de 2022
Opinião espontânea
logótipo da Dreams - Leicester St George

Resposta da Dreams - Leicester St George

Good afternoon William

Thanks for leaving us your review. We are sorry to hear of the issues experienced with the assembly of your bed and saddened to hear of the inconvenience this caused you.
I was delighted to hear that this has now been resolved when we spoke earlier and sent you a summary of what we discussed. This also contains my direct details and kindly let me know if I can help with anything else.

Many thanks

Stephen

Classificada 5 em 5 estrelas

Excellent Service

What and experience! I visited the store to be greeted by a senior advisor Mr Anil Patel. He had a breath of knowledge about the products and services and asked all the right questions to establish the product for me. He was patient with me as it was all new for me. I’ve been use to buying furniture online. I’d highly recommend for anyone to visit a store to experience the different products. The extensive knowledge the advisors have is so helpful.

29 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

New mattress

From the first visit in store to choose a mattress, to the delivery of the mattress I cannot fault the company.
I was kept up to date regarding delivery times and the item was delivered within the 2 hour slot.

21 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service from first arriving…

Excellent service from first arriving at shop. Tried out the test bed. Chose my mattress, base and headboard. Arranged delivery. Drivers rung me on day of delivery and told me the time it would be delivered. Put the bed together and checked with me that I was happy. All in all an excellent experience.

12 de maio de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Very impressed!

Very impressed with the service i received at Dreams Leicester. The staff were polite friendly and very knowledgeable. they made me feel comfortable and were not pushing me to spend more than i had budgeted as i had experienced in others stores. very grateful for the care they took to explain things to me and help me find the right products to suit my needs. Highly recommend this store and team.

7 de abril de 2022
Opinião espontânea

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