Great service in the Lowestoft store.Very helpful,patient with the mother in law who’s was buying the bed.All dates and times were met that we were told.The delivery was excellent,delivery team very h... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We had a really great experience buying our bed. Michaela was incredibly friendly, approachable, and genuinely helpful throughout the whole process. She took the time to help us choose the right bed... Ver mais
Brilliant service and with the aid of the sleepmatch, which uses a number of inbuilt sensors to take statistical measurements, you get a result of the absolute best mattresses specifically for your we... Ver mais
From the staff in the shop who were really helpful. Tape measure in hand and a coffee while sorting out the order, to the two delivery men. Service was excellent. Shoe covers on, polite, helpful, smi... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Unit 4 Peto Way, NR32 2ED, Lowestoft, Reino Unido
- 01502418056
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Visited the store at the end of the day…
Visited the store at the end of the day and was given time, consideration and respect by the staff who were very welcoming and knowledgeable. Sleepmatch was a great experience and I found the product that I wanted with ease. Staff member was considerate and understanding of my circumstances and needs, as well as budget limitations. She was helpful and never pushy. Estimated delivery time at 2 weeks was far better than I was expecting.
Excellent service
Good communication and punctual. A very efficient service coupled with a friendly manner. Excellent overall.
Overall way the lady helped me and…
Overall way the lady helped me and knowledgeable with my needs ( medical). Also the gifts was a nice bonus.
A Great Shopping Experience
Went here with a good idea of the type of mattress I wanted & they found the perfect one to meet my needs. Good product knowledge in the shop backed up by communicative, punctual & pleasant delivery staff
Excellent bed and service A*
Great store
Brilliant service and with the aid of the sleepmatch, which uses a number of inbuilt sensors to take statistical measurements, you get a result of the absolute best mattresses specifically for your weight and needs which you can then go and try. My sleep advisor, Michaela, was very friendly, knowledgeable and patient. My chosen mattress is perfect, still a little hip pain but no where near as bad as it was.
We haven't slept this well for a long…
We haven't slept this well for a long time x😍
Great company to deal with
Great company to deal with, Michaela was excellent and took the time to understand my needs and concerns, very professional.
Dreams really do come true
The Sleepmatch computer was a great experience and would definitely recommend using this to find the perfect mattress.
Excellent!
Excellent in store experience using the sleep machine, speedy delivery and assembly. Bed is comfortable and well built.
Dream visit
My wife and I went to our local Dreams as our mattress was over 13 years old and had become extremely uncomfortable.
Charlie helped us with the visit, offered us the mattress firmness testing machine (a new experience!) and explored lots of options with us. She was unbelievably patient and actually entertained our children to allow us to walk around and discuss options/preferences.
With a fresh copy in hand we went over best fit, delivery options and removal of old products. Never felt more comfortable in a shop!!
Easy Transaction
Mattress shopping can be a nightmare even worse when it is for your 13 year old. We knew roughly what type of mattress we were looking at to purchase. Staff very informative and helpful .... not pushy! Got a great deal on the perfect mattress after we had tried a 'few' and narrowed the choices down. Great price and amazing delivery time!
Great service at Lowestoft
Excellent service. Very knowledgeable and friendly staff especially Shannon. The Sleep Match machine is a must for anyone purchasing a new bed. It’s great fun lol!! Spent way more than we intended but hey, that’s the markings of a great sales rep!
Friendly staff and good prices
The staff were friendly from the get go. The store was clean and welcoming. We tried out the special bed that analysis’s you and recommends different mattresses for you to try. With the help of Charlie we tried out a few different ones and found one that suited us and was within our budget. Charlie was friendly and chatty and helped us pick a date for drop off, pick some pillows, and offered us a drink each.
Excellent experience, a change from the normal service on offer elsewhere
I was buying a bed for my elderly parents who were unable to visit the store. Roger at the Lowestoft store, immediately understood, he was extremely helpful, knowledgeable and patient while I tried just about every mattress there! The product, price and delivery time were all excellent and Dream's recycling service is an added bonus.
Wouldn’t go anywhere else
Wouldn’t go anywhere else, quality and service is absolutely amazing, colleague’s go above and beyond for you. Huge thank you to Charlie-Marie from the Lowestoft store for being so helpful!
Above and beyond from purchase to delivery!
We were impressed with the personalised service given in store. The 2 workers went above and beyond - one ensuring we were choosing the best mattresses for our needs and the other entertaining our toddler! From there, we received prompt delivery on the scheduled day from very efficient and kind delivery workers. They were professional, personable and made sure to cover their shoes when walking through the house! So far, we are pleased with our purchases, though we would like advice on how to get the feather pillows to not have bits sticking out!
Excellent staff and fantastic product
Found the experience of buying our new…
Found the experience of buying our new mattress very good. Professional staff, we took the option of using digital testing. Generally made to feel welcome and not rushed into making a decision.
Excellent service given by both members…
Excellent service given by both members of staff at the Lowestoft branch. Treated with respect and courtesy. Great knowledge of what we were looking for and we found the bed and mattress we needed. Many thanks too both members of staff
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







