The mattress was excellent and the sales lady was explaining about different types of mattresses was very patient and kind.Bed was delivered in time as specified by both text and email.All in all i am... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Paul was very patient and knowledgeable, answered all my questions about mattresses, provided further information and offered me a drink as well! I was very impressed with his service and also with th... Ver mais
Three online suppliers I went through I took my time basically all day and decided dreams it had more virtual. Videos of what I was looking for easy understanding and for me price.i decided which one... Ver mais
It was an amazing experience from the moment I entered the store being offered a drink. Fantastic customer service and I particularly what to thank the Ruislip branch manager who offered me a great de... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
41-45 Windmill Hill, HA4 8PT, Ruislip, Reino Unido
- 02045365401
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great Product.
Very nice sales person who spent a lot of time explaining different mattresses. Delivery was as expected.
Mattress review
Mattress review
Im only a week in to my new mattress, first few days I couldn’t sleep at all, I’d wake up as stiff as a board, but as time is going on the mattress is feeling more comfortable. I am 3 months post back op so some of the aches may be due to that as I have a 12 month recovery. I am really hopeful and this is the longest time I have slept in a bed in a couple of years, so I’m really excited that this could be my mattress for the next 7-10 years. I would definitely recommend people try a dreams mattress they are expensive but I’ve probably spent as much on beds and mattresses that were no good for me, so go in to store get measured for the type that suits you and go for it, they also have payment plans which I made use of.
Has a good service and very friendly
Has a good service and very friendly. Staff was very approachable and ready to help all the time.
Friendly and helpful staff
The staff took time to let me test all the beds. The bed I ended up choosing has been very comfy. I'm sleeping really well.
Great experience in store and friendly…
Great experience in store and friendly and helpful delivery team
From the beginning at the store found…
From the beginning at the store found helpful staff right through to the delivery guys. Great communication and everything went well.
Staff were very helpful
Staff at the Ruislip branch were very helpful. They showed great care in helping me choose the right bed 😊
All round good experience
Shop staff and delivery staff were friendly , knowledgeable and helpful . We are pleased with our new base and particularly the mattress.
Excellent service!
From going into the store through to delivery & now having an excellent product I couldn’t rate the whole experience of dealing with the local Dreams store highly enough. So professional.
Very helpful and patient but think I…
Very helpful and patient but think I made wrong choice even though they are still trying to help me.
Excellent in every way!
Large showroom, huge choice, sound advice and free parking!
Service was great
Service was great, thanks Dreams, good job. Showroom has a lot of the products that we wanted to look at it in more detail in order to make correct choice for us. Would recommend.
Zsophia was amazing
Zsophia was amazing, very helpful, very engaging & a pleasure to deal with .
No Hassle. Is my title
Three online suppliers I went through I took my time basically all day and decided dreams it had more virtual. Videos of what I was looking for easy understanding and for me price.i decided which one and colour and rang suppliers very helpful new straight away my order and mattress every thing went really smooth and delivered on time.say no more Brilliant Sleep.
Excellent Serviceroom
The two ladies in the showroom were very welcoming They listened to my needs and were knowledgeable and helpful. The delivery went to plan as explained. The men were quick and considerate
Amazing customer service!
Amazing customer service!! All the add ons were explained and offered without us feeling pressured to buy them like in other shops! Would 100% recommend.
Choosing a new mattress.
The young man in the showroom listened to what I wanted and showed me appropriate mattresses. He gave me time to try out the mattresses and answered my queries. There was no hard sale.
I chose a delivery day, and was given a two hour time slot the day before. The delivery went to plan. The men arrived on time, were polite and respectful of my house. I was a little nervous about choosing the right mattress, but the staff at Dreams made it a straightforward and pleasant experience. Thank you to everyone involved.
Helpful and knowledgeable sales…
Helpful and knowledgeable sales professional. Delivery team cannot be faulted.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







