Dreams - Stockton Opiniões 

375
TrustScore: 5 em 5

4,8

Portrack Lane, TS18 2PS Stockton, GB


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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We had a fantastic experience at Dreams in Stockton when choosing and purchasing a new bed for our daughter. Mark was absolutely brilliant from start to finish. He was friendly, approachable an... Ver mais

Classificada 5 em 5 estrelas

Me and my partner bought our mattress from dreams and Charlotte couldn’t have made the process easier. We’re first time buyers so this was new for both of us and Charlotte made the whole process so ea... Ver mais

Classificada 5 em 5 estrelas

From the moment you walk in the shop the staff are friendly and very helpful, not pushing like some shops. They offer great advice and the prices seem competitive.

Classificada 5 em 5 estrelas

Dreams is what dreams are made of! From stepping foot into the shop to having our mattress delivered the experience we had was excellent. The staff who helped us were polite and helpful- going that ex... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Portrack Lane, TS18 2PS, Stockton, Reino Unido

  • 01642044638

4,8

Excelente

TrustScore: 5 em 5

375 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(375)

14 409 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fantastic

Excellent delivery men..efficient, careful, considerate to a newborn..fantastic service 10/10.

In store. Fantastic lady approachable friendly and genuinely nice to be around. Great service. Catered to the newborn also.

25 de abril de 2025
Classificada 5 em 5 estrelas

Great service

Great service, from ordering to delivery.
Mark my salesperson was helpful without being pushy.
The delivery guys were brilliant, they had quite a way to carry the mattress, but did with good humour. 😀

25 de abril de 2025
Classificada 5 em 5 estrelas

Perfect

We purchased a new bed and mattress a few weeks ago and couldn't be happier with both.
The mattress is perfect and very comfortable and the bed fits perfectly with the room, it is beautiful and stylish.
The staff in the store were friendly and helped us choose the products that were perfect for us.
The delivery people were brilliant, very happy and friendly and helped get the boxes exactly where we needed them, nothing was too much trouble.
We will definitely be shopping with dreams again in the future.
Thank you

18 de abril de 2025
Classificada 1 em 5 estrelas

AVOID IF YOU WANT CUSTOMER SERVICE

Bought Therapur ActiGel Glacier 4800
Not worth £200 never mind £2000
Mine arrived and the smell coming off the mattress is so strong like a harsh chemical - dreams customer service are a total waste of time apparently the smell will fade!! Meanwhile where am I supposed to sleep? I have chosen another mattress because I’m not able to get a refund despite what I feel is faulty goods because a mattress should not smell this bad . My new matress has been delayed so this will if it ever arrives be 40days dreams customer service no help whatsoever, and despite being in severe arthritic pain I have to continue to sleep on the sofa ! Don’t buy this mattress and I definitely will tell anyone and everyone to avoid dreams because if you shop with them the chance of you sleeping never mind dreaming is pretty slim!

21 de março de 2025
Opinião espontânea
logótipo da Dreams - Stockton

Resposta da Dreams - Stockton

Good evening,

Thank you for your recent review.

I am sorry to hear you are unhappy with your new mattress and the unfortunate delays in your exchange.

I have sent you and email to discuss this further and look forward to hearing from you.

Many thanks,

Wayne

Classificada 5 em 5 estrelas

Dream team

Excellent service from
Store to delivery !

The gent who helped us in the Stockton store was extremely knowledgable; and nothing was too much ,

We were kept updated constantly regarding updates on delivery ; the delivery team were fantastic

13 de março de 2025
Classificada 5 em 5 estrelas

Just bought the new Fowey mattress and…

Just bought the new Fowey mattress and sealy pillow and I couldn’t be more over the moon. For anyone suffering arthritis this is a good one if your on a budget. It’s a combination mattress and the sealy pillow is high enough for people with arthritis in the neck and shoulders. Extremely pleased with everything including friendliness of the staff and delivery guys

9 de março de 2025

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