Dreams - Stockton Opiniões 

378
TrustScore: 5 em 5

4,8

Portrack Lane, TS18 2PS Stockton, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our experience was an enjoyable one. This was due in the main by the attitude and customer awareness of Rebecca. She was well versed in all aspects of what we were looking from Dreams. Buying a n... Ver mais

Classificada 5 em 5 estrelas

We had a fantastic experience at Dreams in Stockton when choosing and purchasing a new bed for our daughter. Mark was absolutely brilliant from start to finish. He was friendly, approachable an... Ver mais

Classificada 5 em 5 estrelas

Me and my partner bought our mattress from dreams and Charlotte couldn’t have made the process easier. We’re first time buyers so this was new for both of us and Charlotte made the whole process so ea... Ver mais

Classificada 5 em 5 estrelas

From the moment you walk in the shop the staff are friendly and very helpful, not pushing like some shops. They offer great advice and the prices seem competitive.


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Portrack Lane, TS18 2PS, Stockton, Reino Unido

  • 01642044638

4,8

Excelente

TrustScore: 5 em 5

378 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(378)

14 501 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

. Delivery charges

My score would have been 5 stars. But what lets Dreams down. Advertising “Free Delivery” when that is not strictly true. Had I not read the whopping big notice and challenged this. I would have had to pay.

27 de outubro de 2024
Classificada 5 em 5 estrelas

New super king mattress

Excellent service from start to finish, guy in the shop at Stockton very knowledgeable, to me it was a bit of a minefield initially, the advice I received was spot on, we are highly delighted with our new mattress & is exactly what we wanted, fair price & top quality item.

11 de outubro de 2024
Classificada 5 em 5 estrelas

Dreams staff were great

Dreams staff were great. Very knowledgeable and explained all different options. We were looking at Tempur and showed us the difference types and buildup. Very helpful

5 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Buy online... You have more rights

I recently bought a mattress from Dreams, and I’m extremely disappointed. The mattress was too firm and uncomfortable to sleep on. When I tried to return it, I was shocked to find out that only exchanges are permitted, not refunds. The other options were too expensive for my budget. I enquired about choosing a lower cost and getting the difference back and was told that the difference would be paid in vouchers. If I had bought online, I could have had a refund. Be cautious with in-store purchases at Dreams; their in person policies are not as customer-friendly as online. I wouldn’t recommend this company.

16 de setembro de 2024
Opinião espontânea
logótipo da Dreams - Stockton

Resposta da Dreams - Stockton

Good Afternoon

I am sorry for the issues you are having. So that we can assist we need some additional information in order to locate your order.

We have requested these details from Trustpilot, and I look forward to hearing from you shortly.

Many thanks

Peter

Classificada 5 em 5 estrelas

Product knowledge

What is important is genuine product knowledge without an over the top pushy salesperson working on commission. That is what sold me on first visit to store. I boughtvthe right mattress from the right person

13 de setembro de 2024
Classificada 5 em 5 estrelas

Staff member at the shop was very…

Staff member at the shop was very helpful in assisting me to choose the right mattress for me. The delivery men were excellent in the bringing in the new mattress and taking out the old one. All in all a very good experience and I would recommend Dreams to anyone.

31 de agosto de 2024

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais