Dreams - Stratford Upon Avon Opiniões 

26
TrustScore: 4.5 em 5

4,5

Unit F2, Maybird Shopping Park, Birmingham Road, CV37 0HZ Stratford Upon Avon, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

No over-sell,just the right balance sales information. Good deatailed information on products. Have bought several items items over the past few years. I.e. 2 double mattress plus 2 double devan beds.... Ver mais

Classificada 4 em 5 estrelas

Bed is great, delivery on time, swift efficient and professional. Communication was excellent. The staff in store were great and I would have given full marks as they ticked every step of their " how... Ver mais

Classificada 5 em 5 estrelas

James in Stratford was phenomenal, an absolute credit to Dreams, from start to finish, he was an absolute delight to deal with and found us our dream bed at a cracking price! Very patient, the... Ver mais

Classificada 5 em 5 estrelas

The ability to use a test machine to get suggest recommendations was great. The sales team were all excellent, discussing all the relevant bed types at different prices ranges made it easier to... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Unit F2, Maybird Shopping Park, Birmingham Road, CV37 0HZ, Stratford Upon Avon, Reino Unido

  • 01789 653197

4,5

Excelente

TrustScore: 4.5 em 5

26 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(26)

13 337 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

No over-sell,just the right balance…

No over-sell,just the right balance sales information. Good deatailed information on products. Have bought several items items over the past few years. I.e. 2 double mattress plus 2 double devan beds. This proves we are satisfied customers.

15 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Best buy we ever made in our lifetime

Best buy we ever made in our lifetime. My husband had a back pain years when he is in bed bit longer. Stratford upon avon staff member chosen the right one for us. Now he never complained. What a change. Great team. Delevary on time and fixed nicely. We are hundred percent satisfied our product
GOOD LUCK DREAMS

29 de maio de 2026
Classificada 5 em 5 estrelas

The ability to use a test machine to…

The ability to use a test machine to get suggest recommendations was great.
The sales team were all excellent, discussing all the relevant bed types at different prices ranges made it easier to decide which was the correct mattress for me.
I was kept up to date with delivery dates and times.
The mattress was delivered perfectly on time and excellent delivery team.
The bed is bedding in well as was explained by the sales team.
The bed I do lovely and comfortable.
Unfortunately, I can't make the most of it at the moment as I have just had radical cancer surgery.
But I love this mattress.

15 de maio de 2026
Classificada 5 em 5 estrelas

great service

Choosing the right bed was made very easy using their bed matching machine. We bought two beds and find them to be super comfy. Perfect nights sleep from now on. Store staff absolutely on the ball and knew their beds. Highly recommend the Stratford branch.

1 de maio de 2026
Classificada 5 em 5 estrelas

New spare bed

We went in store (Stratford Upon Avon) to look at a new bed for our spare room, A lovely young man discussed beds & options, he was training but he knew a lot and answered all our questions easily, we ordered the bed, chose a date, it came on time. 2 fantastic delivery drivers, so friendly, our whole experience was amazing, I would thoroughly recommend dreams.

3 de abril de 2026
Classificada 5 em 5 estrelas

Well worth a visit!

Well worth a visit!

The sales advisors are attentive and not just out to make another sale, they take the time to guide you to the right bed for you (not always the most expensive either)

The sleepmatch analysis is worth a try!

9 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience at the Stratford-upon-avon store

Visiting the Stratford-upon-avon store, with a fair idea of what I was looking for. I found the whole experience excellent. The sales team were attentive without being pushy. They had good product knowledge and I didn't feel rushed or pressured. Returning the following day to make the purchase, I found the same. The sales team were exactly that - a team - supporting each other when a technical issue occurred with their order system. Everything was explained clearly. Highly recommend.

31 de março de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Bed is great

Bed is great, delivery on time, swift efficient and professional. Communication was excellent. The staff in store were great and I would have given full marks as they ticked every step of their " how to treat yout customer" worksheet but spoilt it by asking me to give them a 10/10 review because that's the only reviews the management wanted. Ironically that's exactly what they would have been given had their management team not been so pushy. Whoever told them to ask for the 100% review should not be involved in Customer Service as they really, really don't understand people. Shame for the staff though as they were lovely.

28 de março de 2026
Classificada 4 em 5 estrelas

Broken drawer on new bed

I’ve only had my new bed base and mattress for 2 weeks, and one of the drawers came apart already!
I’m going back to the store that I bought this from in the hope that they will be able to get some one to replace the broken drawer.
Update
After speaking to Dylan this afternoon I am going to get a new drawer made and delivered by the end of the month, thank you. Mattress is really nice and Comfortable! So all good now. Thanks again.

13 de março de 2026
logótipo da Dreams - Stratford Upon Avon

Resposta da Dreams - Stratford Upon Avon

Good afternoon,

Thank you for taking the time to leave us this review. I am very sorry to hear about the issue you are experiencing with one of the drawers on the items recently delivered. I completely understand the inconvenience this may cause.

I have sent you an email outlining the resolution we would like to offer. If you have any further questions or need any additional support, please do not hesitate to get back in touch with me.

Kind regards,
Dylan

Classificada 3 em 5 estrelas

Bed not as comfortable as hoped

Bed not as comfortable as the one we tested in the shop.
Disappointed

27 de fevereiro de 2026
logótipo da Dreams - Stratford Upon Avon

Resposta da Dreams - Stratford Upon Avon

Good afternoon,

Thank you for your recent review.

I am sorry to hear you are finding your mattress uncomfortable.

We have contacted you today to discuss this further and look forward to hearing from you.

Kind Regards,

Wayne

Classificada 5 em 5 estrelas

James in Stratford was phenomenal

James in Stratford was phenomenal, an absolute credit to Dreams, from start to finish, he was an absolute delight to deal with and found us our dream bed at a cracking price!

Very patient, the right mix of help and space, nothing was too much bother for him!

The delivery crew were also great, punctual, polite and did a great job with the bed build and even took the rubbish away no hassle!

Will only use dreams!

13 de fevereiro de 2026

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