Dreams - Trowbridge Opiniões 

297
TrustScore: 5 em 5

4,9

Trowbridge Retail Park, BA14 0RQ Trowbridge, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We were hunting for a bed but had no clue exactly what we wanted. The salesman showed us to a computerised bed that takes your measurements body type and works out the sort of bed that suits you indiv... Ver mais

Classificada 5 em 5 estrelas

An all-around excellent experience, from sales room to delivery (and the matress seems rather good too). Mike in sales was extremely helpful and didn't use any pressurising or upselling sales t... Ver mais

Classificada 5 em 5 estrelas

Great customer care and knowledge by the shop staff. Delivery was as quoted and the two young delivery operatives were polite and showed respect for my property

Classificada 5 em 5 estrelas

I had a wonderful experience at Dreams. The gentleman who helped me was very friendly, knowledgeable, and extremely helpful throughout the whole process. He explained everything clearly and showed me... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Trowbridge Retail Park, BA14 0RQ, Trowbridge, Reino Unido

  • 01225255609

4,9

Excelente

TrustScore: 5 em 5

297 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(297)

13 337 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent Service

Friendly, knowledgeable staff made our experience of purchasing a new mattress really easy and enjoyable. We did not feel pressured at all as we were given the time and space to make our own choice after listening to all the information given. The delivery and collection of our old mattress was also excellent.

6 de fevereiro de 2026
Classificada 5 em 5 estrelas

Great bed

Great bed, v happy fir our choice and the advice we were given in store to assist us in choosing

4 de janeiro de 2026
Classificada 5 em 5 estrelas

Good Nights Sleep

The sales person Charlie was so knowledgeable and help full it was a pleasure to buy our new mattress from the Trowbridge store

27 de dezembro de 2025
Classificada 2 em 5 estrelas

I feel I was pressurised into buying and spending a large amount of money

I feel I was pressurised into buying an entirely unsuitable product for my back which gradually got worse over time.
I was expecting much better for £1000 for a single mattress.

5 de julho de 2025
logótipo da Dreams - Trowbridge

Resposta da Dreams - Trowbridge

Good morning Anthony,

Thank you for your recent review.

I am sorry to hear you are finding your mattress uncomfortable.

We have attempted to contact you today to discuss this further and look forward to hearing from you.

Kind Regards,

Wayne

Classificada 5 em 5 estrelas

Happy experience

Shop experience efficient and friendly, quickly found and ordered what we needed
Delivery came when it said they would, took away old, brought in new, in barely ten minutes, including removal of footwear for our carpet's sake.
Bed exactly what we ordered and expected, blissfully comfortable.

2 de novembro de 2025
Classificada 5 em 5 estrelas

Meg from the Trowbridge branch was…

Meg from the Trowbridge branch was absolutely AAMAZING for her quirky customer service. She helped me to find the bed of my dreams so comfortable and arranged for delivery to my canal boat on the towpath. She helped me on the bed machine as well to work out what would be best for my back. My back aches and neck aches are getting better each night. Thank you ,Eg for you excellent customer service. Terri 😘

26 de outubro de 2025
Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service! I went in for a bed, mattress and pillows! I was checked out by their virtual service which narrows down the options of mattresses to fit your body. I enjoyed the experience and then I had many specific wants for the bed; all which were met perfectly! I’m excited for it to arrive- will also be made-up for me by them! And I will be back :)

23 de outubro de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais