Our mattress was nearly £3000. Huge commitment for us. I am disabled and needed a mattress to support me. Arranged for it to be delivered on Friday 28 August. Today, two days before arranged deliv... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Our mattress was nearly £3000. Huge commitment for us. I am disabled and needed a mattress to support me. Arranged for it to be delivered on Friday 28 August. Today, two days before arranged deliv... Ver mais
A empresa respondeu
Excellent service. Sales person Sheryl was very helpful explaining all of the options available. I had the chance to test different beds and mattresses before making a decision. Booking a delivery wa... Ver mais
Great customer service during our visit. I can’t remember their names but the two women who helped us on both visits were brilliant offering us coffee etc and giving us what we felt was genuine advice... Ver mais
Customer service in store was great but on delivery the men knocked a radiator off the wall causing a water leak. They phoned customer service who stated the obvious that they would pick up the bill b... Ver mais
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

Birkenshaw Trading Estate, G71 5PR, Uddingston, Reino Unido
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We are loving our new base and mattress. The quality is outstanding and so comfortable. The service from Dreams has been excellent from start to finish. Can honestly highly recommend them.
We wanted a new ottoman bed for a guest bedroom. Louie was knowledgeable and helpful in our selection. Costs were clear and delivery possible within our timescale. We opted not to take the assembly option but when we found the ottoman impossible to close Louie told us on looking at photos that everything was good. Just lubricate pull hard. It works easily now.
Well frendly lets u to use toilet advice which matress is good always smileing
the customer service in store was excellent, our sales assistant was really helpful and knowledgeable without trying to pressure us.
Great customer service, started the moment we walked through the door. Kate from the Uddingston branch welcomed us to the store and offered her help. I tried the bed which scans your body and helps you to chose the correct mattress for you. Kate showed us a few different mattress options and we chose a firm mattress and an ottoman bed. The bed and mattress were delivered within 5 days and we got the delivery crew to build the bed, which they done in about 15 minutes, Jim, Dominic and Willie were great well done guys! My Husband finds the mattress really comfortable, me not so much,(hence the 4 stars) but it has only been 2 weeks. Great shopping and delivery's experience, will definitely use in future. Many thanks.
Good customer service. Speedy delivery. Very happy with my new mattress.
I wanted to replace my king size bed with a double or small double. The first time I visited the store was just to get an idea of the difference in sizes and wasn’t made to feel that I was wasting time. On my second visit I was helped choose the bed most suited to me and can only say that I’m delighted with my choice. Very comfortable.
Fantastic service received from Sheryl at the Uddingston branch. Explained the different types of beds and mattresses then left us to have a look around. She was really helpful and not pushy at all. Sheryl is an asset to this bench. Can't wait for my delivery now.
5 stars all the way from the sales agent to the products and the delivery guys. Every interaction was excellent. Would absolutely recommend. Unlike some competitors I never felt pressured and I felt the agent just wanted to help me find the right options for me. I bought 2 beds, one was a higher end one for the Master bedroom and the other was for a guest bedroom.
Kept me informed, delivered when stated and were flexible with an agreeable date. Staff were pleasant and knowledgeable, no hard sell.
Very helpful and nice people they go above and beyond to see you have a good shopping experience I would definitely shop in dreams again
Staff are amazing and they go over and above to help, nothing was an issue
The staff member Liam had very good product knowledge was very helpful in helping make our choice of new bed and ottoman, we received emails advising when we would expect our new bed. The delivery lads Joe and Callum (called to advise delivery time) they were very efficient with their assembly of our purchased bed & ottoman. Well done Dreams we are very happy with our purchase.
Great products. Great sales staff and first class delivery service. Would not go anywhere else
Excellent service no rush no push had us try all mattress recommended by the bed robot and explained everything
Very helpful staff. The bed is really comfortable. Quick delivery. We would recommend them.
Very friendly, courteous and helpful, not pushy for sale and explained all advantages and recommendation of best and most suitable mattress from the sleep test .
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