Dreams - Waterlooville Opiniões 

216
TrustScore: 5 em 5

4,9

Gallagher Retail Park, PO7 7UL Waterlooville, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Tempur mattress absolutely heaven!! I purchased Tempur pillows which are a perfect match. I had the experience of testing the correct mattress to my requirement on DREAMS testing Tempur machine which... Ver mais

Classificada 5 em 5 estrelas

This was our best experience while choising a new bed. We went to other premium sellers and then to Waterlooville, where we were greeted and served by Ash. The technology helping us choose a mattre... Ver mais

Classificada 5 em 5 estrelas

The assistant that helped us was very knowledgeable and patient with us choosing a new mattress. The sleep test machine was a great way to narrow down the choices, which was helpful as we had no idea... Ver mais

Classificada 5 em 5 estrelas

Great service from the sales advisor in store, lots of advice without being pushy. Used the Sleep machine to help find the right mattress and had a very nice cuppa too! All in all a very pleasant sho... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Gallagher Retail Park, PO7 7UL, Waterlooville, Reino Unido

  • 02392066397

4,9

Excelente

TrustScore: 5 em 5

216 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(216)

13 337 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Tempur mattress absolutely heaven!

Tempur mattress absolutely heaven!! I purchased Tempur pillows which are a perfect match.
I had the experience of testing the correct mattress to my requirement on DREAMS testing Tempur machine which was ideal. It monitored the weight and pressure points my body conveyed.

25 de junho de 2026
Classificada 5 em 5 estrelas

AAA Service

The bed was delivered on time, I was given regular updates & the team were both professional & polite.
Highly recommended

4 de julho de 2026
Classificada 5 em 5 estrelas

Great experience

The staff you have could not do enough for me and help I had to make up my mind was so relaxed no pressure on my choice and even the ones how derived the mattress was the same you have great staff keep up the good work

29 de maio de 2026
Classificada 5 em 5 estrelas

Fast service, good communication

The bed and mattress was delivered on the day set. I received a message the day before with a 2 hour window. On the day I received another call telling when again how long they would be. The men delivering the items were very friendly.

22 de maio de 2026
Classificada 5 em 5 estrelas

I recently visited the Dreams store to…

I recently visited the Dreams store to find a new mattress, and I could not be happier with the service I received.From the moment I walked in, Hannah was incredibly supportive and welcoming. She took the time to understand exactly what I was looking for, asking about my sleeping habits, preferences, and any discomfort I had been experiencing.Instead of rushing me into a decision or pushing the most expensive options, Hannah patiently guided us through the different types of mattresses available. She explained the benefits of each one, from memory foam to hybrid models, and encouraged me to test them out properly. Her expertise and honest advice made a confusing process feel completely stress-free.Thanks to Hannah's dedicated help, we were able to choose the perfect mattress for me. I am so grateful for her outstanding customer service and highly recommend asking for her if you want a seamless, pleasant shopping experience!

17 de maio de 2026
Classificada 5 em 5 estrelas

Excellent service in Store

Excellent service in Store, good quality divan and mattress. Found staff very knowledgable and helpful.
Had an issue with the pillow I bought and Dreams sorted this out promptly and sent me a replacement to the store within a week.
Would definately buy from them in the future and would highly recomend them to friends and family.

28 de março de 2026
Classificada 5 em 5 estrelas

Great service from the sales advisor in…

Great service from the sales advisor in store, lots of advice without being pushy. Used the Sleep machine to help find the right mattress and had a very nice cuppa too!
All in all a very pleasant shopping experience. The delivery crew were also very courteous and professional.

28 de março de 2026
Classificada 5 em 5 estrelas

Highly recommend Dreams.

First, buying it from Ash at the Waterlooville branch was amazing customer service. He was attentive without being pushy and really seemed to care about us finding the right products for our needs. The mattress calibration thing (forget the name of it) was great, haha. Also offered a tea or coffee, which was a nice touch, and suggested associated products that actually were useful, and again, didn't push, but explained their benefits. So yes, that was a great experience. Then the communication building towards delivery was excellent and ensured we knew when it would arrive and did indeed arrive exactly when said. We even got a phone call from the driver the morning of, confirming he was on route and expected delivery time. They were also extremely efficient when delivering and bringing it in. Basically, I cannot fault the service from the shop floor to delivery, and of course, the quality of the product. Highly recommend Dreams.

19 de outubro de 2025

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