Dreams - Weston super Mare Opiniões 

205
TrustScore: 5 em 5

4,8

The Wyvern Centre, BS23 3YY Weston Super Mare, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

There was a good rapport between Andy and myself. He had what I wanted a bed with drawers that I accepted,and the chance to have my old bed removed once my new bed had arrived. The rest of the cre... Ver mais

Classificada 5 em 5 estrelas

Very polite and helpful very friendly offerd us a cup tea or coffee put us on a bed to suite which we very relaxing

Classificada 5 em 5 estrelas

Looking for soft pillow top mattress Welcomed politely into store and left to browse with not pressure, once we identified the style Sam was available to assist with our questions and was kno... Ver mais

Classificada 5 em 5 estrelas

We were greeted by John at the Weston super mare branch when we walked in discussed what we were looking for John was very helpful showing us the options available to us we were offered a drink after... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • The Wyvern Centre, BS23 3YY, Weston Super Mare, Reino Unido

  • 02081455236

4,8

Excelente

TrustScore: 5 em 5

205 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(205)

14 190 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Absolutely brilliant services

Absolutely brilliant services, Ken was very informative, Id never taken the diagnostic bed test before but it was really good, And without being told anything to sway my decision i chose the mattress which the computer best suggested to our sleep preferences, 1 week in and we are having the best nights sleep ever, we dont want to get out of bed ! the deal i originally saw said online purchase only Ken was able to sort it so we dealt with a human ( so much better) and ensure that we got exactly what we needed

31 de agosto de 2024
Classificada 2 em 5 estrelas

Easy purchase on line

Easy purchase on line. Delivery drivers were lovely.
We went in to the shop to have a look but weren't approached by staff like the other customers were and didn't for some reason get treated the same so we chose not to consider buying in store.

1 de setembro de 2024
logótipo da Dreams - Weston super Mare

Resposta da Dreams - Weston super Mare

Good morning,

Thank you so much for taking the time to leave us your feedback and for speaking with me this morning.

I am very sorry that you feel that you were treated differently compared to other customers. I am glad that we could discuss this in more detail, as I will be sharing my notes with the stores area manager.

I have sent you an email and will be happy to assist you, if you require any further assistance, either now, or in the future.

Many thanks,

Kishan

Classificada 5 em 5 estrelas

Excellent service

From walking in the shop thinking where do I begin, the sales man was very helpful, understood how I felt. Excellent service from start to finish.

17 de agosto de 2024
Classificada 5 em 5 estrelas

Bed delivery

Bed was delivered on the day specified and exactly on time. The delivery driver was very polite and carried the various parts on and explained how it went together.

17 de agosto de 2024
Classificada 5 em 5 estrelas

Great help from Ken

We had been dithering for a while about a new mattress and Ken at Dreams WestonSuper `Mare was most helpful and guided us to what we think is the best solution for our needs. I rate his service 5 star without a doubt.

12 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Prompt service, delivery at a convenient time, and very helpful delivery men who carried the bed up to the bedroom. They even wore overshoes to protect our flooring.

6 de julho de 2024
Classificada 5 em 5 estrelas

I had a good experience at Dreams the team of trained staff helped me pick the right mattress.

I had a good experience at Dreams when seeking a new mattress. My requirements were listened to and I was guided to the appropriate mattresses in store. I made my choice and after payment received my order in the time quoted by delivery team. No hitches, no problems encountered. Then bliss, the comfort of restful sleep. A brilliant team that knew their stuff.

29 de junho de 2024
Classificada 5 em 5 estrelas

Great Service

Both members of staff I came in contact with in store were brilliant their knowledge and helpfulness was great, I would highly recommend dreams Weston Super Mare due to this alone aside from that the store was clean welcoming and I didn’t feel rushed in anyway.

21 de junho de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Very pleased with our purchase

Very pleased with our purchase. We have no complaints. The sales person John was very helpful, in choosing the right bed at an affordable price. And the bed was delivered as promised. It is extremely comfortable thank you

20 de abril de 2024

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais