There was a good rapport between Andy and myself. He had what I wanted a bed with drawers that I accepted,and the chance to have my old bed removed once my new bed had arrived. The rest of the cre... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Very polite and helpful very friendly offerd us a cup tea or coffee put us on a bed to suite which we very relaxing
Looking for soft pillow top mattress Welcomed politely into store and left to browse with not pressure, once we identified the style Sam was available to assist with our questions and was kno... Ver mais
We were greeted by John at the Weston super mare branch when we walked in discussed what we were looking for John was very helpful showing us the options available to us we were offered a drink after... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
The Wyvern Centre, BS23 3YY, Weston Super Mare, Reino Unido
- 02081455236
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
Andy was very helpful, informative, he was very patient and he explained everything that I needed to know..
Excellent service
Purchased a new mattress from Dreams. Excellent customer care from Ken the sales assistant. He went out of his way to give us very good advice on what mattress was best suited for us.
I’ve already reviewed for you but you…
I’ve already reviewed for you but you keep sending this rating through. VERY IRRITATING!
Sleep expert Ken was utterly…
Sleep expert Ken was utterly outstanding!
Efficient service
Delivery was quick, drivers were very polite and put the bed together in no time at all
Excellent service from ordering on line…
Excellent service from ordering on line to receiving mattress. Good quality as expected.
Delivery drivers very helpful and even covered their shoes on entering my home .
Would recommend Dreams
Excellent service from start to finish
Knowledgeable friendly staff - Great Service
Knowledgeable friendly staff, took time to understand what we needed
Good experience with Dreams
Mattresses were delivered on time .Staff very polite and helpful.
The only slight issue is that the mattresses have a very strong smell, which doesn't smell like new, more of a chemical smell. We did leave the mattresses to air with window open as advised.
Great service and advice
Very helpful and friendly would…highly recommend
Very helpful and friendly, would recommend if a new bed is needed.
Great experience in store and the…
Great experience in store and the delivery team went all out to ensure my grandson got his bed.
Dreams 😀
Daniel at the Weston store couldnt do enough to make sure the bed that I bought was the correct one for my comfort needs, very caring and proffessional
Excellent purchase
Hi, we have bought various beds from Dreams and we are very happy with all of them
All very efficient
Friendly, knowledgeable staff in store. Bed is excellent quality & comfort. Purchase to delivery very efficient
Friendly & helpful Staff
John was very helpful & friendly. Showed us different options and helped us choose the right mattress for our daughter. He was very helpful in arranging for the mattress to be delivered in time for Christmas.
Great product at a great price
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







