Gordon in wolverhampton branch, was attentive, friendly, knowledgeable and patient. He went above and beyond for us and took notice of health conditions ie back/spinal issues without being pushy. We w... Ver mais
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Leia as opiniões dos outros
My son finds the mattress comfortable and delivery good but the green bag that was meant to arrive to recycle my old mattress came after the new one. Luckily the driver took it away anyway but I’m not... Ver mais
Fantastic staff.was greeted as I walked in by ryan,who really knows his beds.was measured on sleepmaster ,to find the right mattress for my needs,was given 5 different ones to try,until I made my choi... Ver mais
Went into Dreams Bentley Bridge and Gordon came over to help. His expertise with the sleep match and the different types of mattress was extremely helpful. He gave us pillows to use on the beds and ex... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Bentley Bridge Retail Park, WV11 1BP, Wolverhampton, Reino Unido
- 01902810406
Pede aos clientes que escrevam opiniões
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Exceptional service
Exceptional service. Chris looked after us and recommended appropriate products. Made our shopping experience very pleasant and efficient. Would recommend Chris, very knowledgable. I have to say though, all staff were very kind and polite.
A pleasure to have shopped at Dreams
A pleasure to have shopped at Dreams. Staff knowledgeable, efficient and friendly.
Great friendly staff thanks Hollie competitive prices…
Great friendly staff competitive prices and excellent value for money 8 year guaranteed mattress always use a company that has prompt response to any questions I have
Ottoman bed frame purchase.
Ottoman bed frame purchase.
Visited the Wolverhampton branch to purchase a double ottoman bed frame for our guest room. Staff were welcoming and friendly, offering hot beverages as we looked at the various options. Once we had chosen, we asked several questions which were answered with certainty, the staff were knowledgeable about the products they were selling and didn’t pressurise us into purchasing. Overall I would recommend the branch to family and friends, definitely shop there again.
Perfect company
Perfect company, I was greeted served by Chris at the Wolverhampton Dreams branch who had perfect knowledge about the mattress I wanted to buy and had already researched, they are a really friendly company to shop with, who take time to listen to you and and your needs down to the minutest details. They have very comfortable, bright, clean showrooms, and go the extra mile to make sure you are matched with the product of your Dreams, excellent green disposal credentials and I can highly recommend this company to one and all well done.
Good customer service and experience
The customer service i received was great. I went into dreams just to check it out, but ended up buying a bed and mattress with pillows etc, because of the customer service and support i received
go and try the store
needed a new matress so went to the store. salesman was great , not pushy but very knowledgeable. fed up of buying a new matress every few year so wanted a quality one, that will last. was important to try one out and not guess what would turn up. very pleased.
Very pleased with our experience.
Very pleased with our experience, pleasant and knowledgeable sales person, not overpowering, came away thinking we had made the right decision.
Bed Purchase
Ryan and Richard were very helpful and came across in a professional manner and we did not feel under pressure at all. They both were very knowlegdable about the dreams products.
Purchased a Therapur Artic matress with cooling matress protector and cooling Duvet. Have to say these poducts really help to stop overheating at night. Top marks to the team at Dreams Wolverhampton.
Satisfaction beyond my DREAMS 😊
Had a fabulous experience with Dream’s assistant Hollie. She was so helpful to me and explained things thoroughly in order to help me to choose a perfect bed for my complex needs. We also used the Dream Machine which was fun and very helpful too. Hollie was extremely kind to me and helped me to access the beds more easily for me to gain access to try them. Hollie and the team made me and my daughter and son in law coffees and offered more and were continuously very kind , welcoming and helpful. I felt really well attended to. Best of all I purchased a bed that is beyond my wildest dreams, Thank you Hollie and the team at Dreams, Bentley Bridge, Wednesfield. We really will be returning to this store soon.
GOOD SALESPERSONSHIP.
Salesperson engaged my attention from the moment i entered the store.They explained in clear and easy to understand terms exactly what i needed to know,repeating it at times to help me to understand.they were very patient when i repeated a question,We were on first name terms throughout which made the visit more relaxed.Altogether, a really excellent experience.
Dream bed
Very friendly and product knowledge is outstanding. Very good value for money. Would highly recommend their service and products. Even have a nice cup of tea and a chat. Bentley bridge was a very welcoming store. Chris was a star.
Great overall experience
Great overall experience, very happy with our purchase.
Excellent customer service and quality products
The customer service advisor at Wolverhampton Bentley Bridge called Holle was so helpful, friendly, knowledgeable and respectful. She assisted me to get what I wanted. And manager too was so helpful. The store was clean and quiet.
Very friendly staff.
Excellant Service for delivery of Bed…
Excellant Service for delivery of Bed and removing old one. Delivery team were 1st class .
Good service
Excellent service and very good product…
Excellent service and very good product knowledge. Definitely be buying from here again
Knew the products inside out
Knew the products inside out, smiled all the way through the transaction, nothing was to much for him showing us different types of mattress's & beds before deciding on what we wanted. Never pressurised us into a sale. The customer service he gave to us was of this world, it's a shame that other retailers lack in this area. We would recommend James at Dreams of Bentley Bridge to our friends, family, work colleagues & neighbours, without batting an eyelid. Next time we require anything to do with beds we will giving James a visit. The experience with James was 11 out of 10
The service was excellent
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