Excellent mattress. Great care taken by the staff member in selecting the correct type of mattress. All communication was very good and correct. Delivery stalk were superb with nothing too much troubl... Ver mais
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Leia as opiniões dos outros
Eloise was so friendly , inviting and knowledgeable. Nothing was too much trouble . She was very helpful and was very patient with my need to try out different mattresses which the assessment bed i... Ver mais
Dreams in Worcester were fantastic. Ciara was polite and friendly and she recommended using the sleep machine and made us feel at ease using it . We were guided to mattresses which matched our need... Ver mais
Amazing experience from the moment we walked into Dreams Worcester. Georgia helped us from the moment we walked in. No pressure, very helpful. Delivery date was sooner than expected. Delivery guys wer... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Unit C Lowesmoor Place, WR1 2DZ, Worcester, Reino Unido
- 01905918064
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Friendly staff at the store, took me through the purchase options and ordered it. Simple process, helped by the staff. Delivered on time, assembled, rubbish taken away, and old mattress taken away to be recycled. A great experience!
Very good experience in shop to choose…
Very good experience in shop to choose our new bed and mattress. Delivery went well. Bed very comfortable.
The Worcester branch was fantastic the…
The Worcester branch was fantastic the help the staff was spot on couldn’t thank them enough, and the delivery staff was great my mum was over the moon with the extra mile they did for her thank you very much
Great staff
Great staff. Friendly and attentive. There wasn’t any high pressure sales tactics which is great. In store shopping made easy, just like it should be.
Good service
Excellent from start to finish.
Excellent from start to finish.
Just one query that remains unanswered - some stitching on the mattress top is, well, not stitched. I took a photo on delivery but no feedback yet.
Bed is excellent. Just this minor query to resolve please.
A Dream Experience
The staff at Worcester were very helpful, polite and courteous, taking time to allow us to to choose the right bed, which we are very pleased with.
Poderá usar IA para responderLer mais
The shop staff were great IN worcester.
The shop staff were great IN worcester.
I have been constantly pestered by email ever since

Resposta da Dreams - Worcester
Lovely team, great experience
The team at the Worcester store made our first time buying a proper bed that suited us so much easier! Super friendly staff, great experience, will look to buy from Dreams again in the future.
"Big James"......what a Star!
"Big James" at the Worcester branch was fantastically helpful when I enquired about a bed frame and mattress back in January. I purchased 2 mattresses which were delivered on the date promised and I was kept informed of the time of their arrival. I would thoroughly recommend this store and it's staff for their helpfulness and friendly nature. We'll done.
Friendly salesman,very knowledgable and…
Friendly salesman,very knowledgable and helpful not pushy. Good communication and the delivery was spot on. Quality of the headboard is very good.
Sales Person extremely helpful
Sales young lady extremely helpful, spent enough time with us and engaged with our issues and what we were looking for. Also liked electronic sleep position machine.
Dreams Worcester A 🌟
Had issues with the purchase of a new house, Dreams were brilliant & held our new bed till we had completed on our property.
Massive thankyou!
Fantastic service from Little James.
Fantastic service from Little James at Worcester store.
He went above and beyond our expectations.
We would highly recommend James.
Such a pleasant surprise to receive such great service.
Helpful and knowledgeable staff.
Helpful and knowledgeable staff in store. Smooth and easy delivery on time by courteous and friendly people.
The mattress is comfortable and helps with a good night’s sleep.
Everything went without a hitch
Everything went without a hitch - great service in the showroom, regular updates on my order, zero percentages interest, delivered on the day as promised within the time slot. I would really recommend Dreams
Excellent service and delivery
Excellent Customer Service Highly Recommend
Excellent customer service from very knowledgeable patient and friendly staff in particular Georgia who allowed us all the time we wanted to make our choice.We were given a drink and Georgia and her manager even moved mattresses to different bases so we could be sure of our choice. The whole experience was brilliant even the ‘Sleep Match’. The products we tried were excellent and we are extremely satisfied with our purchase.We can’t wait for delivery ( which was also free and in a very reasonable time) looking forward to a great nights sleep Thankyou Dreams Store Worcester we will definitely return and recommend you to family friends and even strangers !!
I have fed back my concerns to Dreams…
The Customer Service from Dreams is excellent. I did have a problem with my delivery but the care and after support from the team has been special and very professional and I would definitely purchase from Dreams again and would recommend to friends and family.

Resposta da Dreams - Worcester
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