They are trustworthy and reliable
They are trustworthy and reliable. My dress arrived in excellent shape and fits beautifully. Customer support was responsive and helpful. Very happy with my purchase and will use them again.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Buy stylish and trendy prom, evening, homecoming, formal, red carpet, wedding, bridesmaids and cocktail dresses online at affordable prices at Dressmeup New York.
West 37th Street 206, 10018, New York, Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They are trustworthy and reliable. My dress arrived in excellent shape and fits beautifully. Customer support was responsive and helpful. Very happy with my purchase and will use them again.
I had a great experience buying from Dress Me Up NY. The checkout process was smooth, and I appreciated the detailed product descriptions and images. The dress I got is gorgeous, well-constructed, and fits nicely. The customer service team answered all my doubts promptly. Would recommend to friends.
Fabric, stitching, and design are all top-notch. My dress came in a sturdy package and matched the images perfectly. They delivered a great experience.
Ordering was simple, and I felt confident using the size guide. The dress I received looked even better in person. Dressmeupny’s customer care was prompt. Would order again.
They delivered precisely what they advertised. I chose a designer evening gown, and it arrived in perfect condition, as shown in the images. Their sizing guide helped me pick the right size, and customer service was responsive and friendly. This is now my go-to for formal wear.
Excellent quality, fast delivery, and responsive customer service. The dress fits perfectly and looks stunning. Highly recommend.
I ordered a prom dress, and I’m so impressed. The quality is high, the sequin details are flawless, and the colour is vibrant. Their team kept me updated throughout the shipping process. Everything arrived within the promised time frame. I’ll shop here again.
I bought a formal evening gown here. The quality surprised me, and the colour was exactly as shown. Shipping was timely, and the support team answered my questions. Very pleased.
This was my first time ordering a formal gown online and DressMeUpNY exceeded expectations. The site is easy to navigate, and I appreciated the size chart. My dress arrived in pristine condition, beautifully packaged, and fits like a dream. Communication was clear and helpful. Highly recommend for special events.
Beautiful dress, great fit, arrived on time. Support was helpful when I asked for minor adjustments. Overall a trustworthy store for special occasion dresses.
Very pleased with my dress and the support. Shipping was prompt and the product is exactly as advertised.
I was nervous ordering from DressMeUpNY but the experience was fantastic. The dress I received matched the photos exactly, the fabric feels premium, and the fit was perfect. Their customer service responded quickly when I had sizing questions. Shipping was faster than expected. I’ll definitely order again.
I initially chose to buy my wedding dress from DressMeUp New York because of the beautiful styles and was excited, even willing to wait through the longer delivery time. Sadly, my experience took a disappointing turn once the dress arrived.
The dress itself was not as advertised: the belt that came with it was not the original design shown on the product photos. Instead of a white, elegant belt, a cheap-looking beige version had been hastily sewn onto the gown — completely clashing with the overall aesthetic and of noticeably lower quality.
I contacted Danny, the seller, right away. Unfortunately, he refused to assist me and told me to reach out to the dress brand directly. I did — and the brand informed me that only Danny, as reseller, could handle the issue with his sales rep of the brand. I passed on their clear instructions, but since then, Danny has ignored every email and message I’ve sent.
What makes this more frustrating is the lack of any accountability. This webshop appears to sell items that don’t fully match the advertised photos and then washes its hands of all responsibility when things go wrong.
If I could give zero stars, I would. I strongly urge future brides to look elsewhere for their special dress.
DO NOT SHOP HERE unless you are ok with being ignored and/or verbally abused. Let me start by saying I have lived in Manhattan for 26 years (so I am not a snowflake and can handle unhelpful or dismissive behavior from a salesperson) but I have NEVER experienced rudeness on the level I was just subjected to today from the saleswoman at Dress Me Up.
I arrived and hit the buzzer. It took several times as she was apparently towards the back of the store putting away dresses and had no urgency to open the door (and not that it matters, but I do not recall anyone coming out when I went in so she was not helping anyone but I suppose their in store video would show). But no biggie. Finally, the saleswoman came and opened the door. She opened the door without saying A WORD and then walks away from me towards the store again without saying a word. I was quite surprised - I felt like I was nuisance to her by her having to come open the door for me. But okay… I was looking at a dress on the mannequin and at no point does the woman acknowledge my presence of offer to help me. I was the ONlY customer in the store. Given that I have done all of my shopping for the formal dress I am looked for at department stores with salespeople who help you find sizes and styles, I wasn't sure if I should be expecting any help given that I was not even acknowledged (and this is not a store that is easily navigable by yourself like a department store is - it is not organized by designer and it is somewhat hard to know where things are). So, I calmly - not loudly or aggressively- asked to the saleswoman - "should I be expecting any help from you or should I be finding everything myself?". That set her OFF. She aggressively and nastily raised her voice and said can't I see she is doing something (I could not - looked like she was simply standing by a dress maybe putting it away- but even if she were she could have at least acknowledged my presence and said I'll be right with you) and then she angrily shouted that she felt my question was very rude and that I needed to leave right now. I was honestly stunned. I informed her it took me a long time to get to the store, I'm here to buy a dress and I am not leaving. She then aggressively insisted again that I leave the store. I said absolutely not. It was surreal. I almost expected that the police were going to be called because there was no way I was leaving given I did not do anything wrong and given how this woman was verbally attacking me, I then called the store's owner through the website who assured me he was on his way back to the store, asked me to please stay and he would help me.
When he arrived I started to tell him what happened and he seemed very embarrassed and asked his employee to apologize. She refused. She asked to tell her side of the story - fair enough- and when she did it was ALL lies. Not a grain of truth in what she said. She even denied telling me to leave! She would not admit that she did exactly what is factually beyond dispute. Given the way she spoke to me - and her OWN boss by the way - there is no way this is the first complaint against this woman. From what I witnessed, I almost feel like maybe the owner is afraid of her. I told him that I was going to be sharing my experience online and he asked me not to - while I feel bad for potentially hurting his business I am more concerned about any other woman experiencing what I experienced today. I ended up leaving after only trying on two dresses as I was literally shaking I was so upset. By keeping this employee on his staff this business owner is choosing to allow someone on his employ to interact with his customers in a totally unacceptable way. If I ever learn this employee is terminated, I will take my review down.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.